Mr.Play

Mr.Play

UK Gambling Commission (39483) 39483

Mr.Play is a new sportsbook that launched in late 2019. You will find a massive range of sports and markets and high odds to compete with the best bookies in the UK.

Steven Hubbard
Reviewed by Steven Hubbard
Last updated: 13/03/2024
Why Trust Our Reviews?

Mr.Play offers

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Betting

Bet £10 Get £15 in Free Bets

Turnover 1x
Max. Amount £15
Min. Deposit £10
Expiration 14 days
18+, Welcome Bonus: New Players only, 1st Deposit, Min Deposit: £10, max £15 bonus, valid for 14 days, bets must be placed at a min. odds of 1/1 (2.00) or greater and be settled within 14 days of placement. System bets no eligible.
No code required
Claim offer

Mr Play UK Sports Review (2024)

Mr.Play Sports is a new betting site that first launched at the end of 2017 as a new casino, with the sportsbook launching at the end of 2019. Mr Play is owned and operated by Aspire Global International LTD, a Malta-based company that holds valid gambling licenses in Malta, UK, Denmark, Portugal, Ireland, and Sweden.

Aspire Global was founded in 2005 and provides a wide range of services for gambling companies, including licences, casino and sportsbook management, customer support, games, payment methods, and much more. Hopa, Betiton, Betregal and Karamba are also licenced and operated by Aspire Global, along with 50+ other online gambling sites in the UK.

They started as a casino, and deliver a fantastic casino experience for any punters that want to gamble on both. As for their sportsbook, they are our first addition for 2019, a year that has seen very few new bookmakers.

Promotions on Mr.Play Sports

Mr.Play has only just launched its sportsbook in the UK, and we are not surprised to see just a few promotions for existing customers.

At the moment, they are only showing one promotion, and other features of the sportsbook such as a cash-out feature, pulse betting, and player prop betting.

Play Boost - Win up to 77% more on Acca bets! T&C's Apply

Cash-out - Partial and full cash out for single and acca bets.

Player Props - This market allows you to bet on a specific player's performance. You can bet on total shots, shots on goal, total tackles and much more.

Pulse Betting - You can bet on markets within a narrow period ranging from 30 seconds to 10 minutes.

Sports, Betting Markets & Betting Odds

Mr.Play has 30+ sports for you to choose from, and a healthy range of betting markets across the board. For such a new bookie, we are impressed with the range of sports and depth in markets.

The player props betting is fantastic for football punters too. Similar to the stats betting available on Betfair and bet365, you can find great value in these markets.

Also, not many new betting sites launch with horse racing or greyhounds, but Mr Play has both covered. Although, the races are limited to mostly just the UK and Ireland, and sadly there is no best odds guaranteed offer.

We tested a small sample of football matches to get an idea of the betting margins on Mr Play, and we were pleasantly surprised.

They tested to an average of just 3.74%, which places their football odds as the second-best in our most recent tests.

Their claim of "Best Odds of Masses of Betting Markets" comes very close, with just BetVictor offering lower betting margins.

Sadly, there is no live streaming options available, but it is not a surprise for such a new sportsbook.

Mr.Play's Customer Support

Mr.Play has there customer support open from 06:00 to 23:00 GMT 7 days a week, but we expect to see a 24/7 service. Also, we struggled to connect to the live chat on several occasions but eventually got through.

There are three methods of contact:

  • Live Chat
  • Phone - 02033189367
  • Email/Contact form - support@mrplay.com

Mr Play Conclusion

Overall, we are impressed with certain aspects of Mr.Play's sportsbook considering they have only just launched in the UK. You will find a massive range of sports and betting markets and surprisingly high odds that were only beaten by BetVictor in our tests.

The signup offer is good enough, but it is a shame to see barely any promotions for existing customers. Although, you can get far more value from their high odds.

But, the issues arise when it comes to customer support, with limited hours, and a live chat function that does not always work. Overall, if you are looking for a brand new sportsbook, Mr Play could be worth a try, but, we have been receiving an increase in 1-star ratings in our real player reviews, and recommend reading them before joining.

At this time, we recommend comparing our list of the best betting sites in the UK and picking out a safe and trusted bookie with decades of experience in the industry instead.

User Reviews

avenue17

July 19, 2023

Absolutely with you it agree. It is good idea. It is ready to support you.

Steve

January 9, 2023

Well I dont have to say anything but I learnt the hard way aswell after 10k win I seen all these fake reviews so I singned spent 1000s and finally won a max cash out and yea I realized in never getting it and now they terminated my account this site will be shut down soon

David

December 11, 2022

Qualified for 10 free sports bet.This bet WON but my balance is zero even on the bet ID slip it says WIN and winnings are zero. It should be 44.00.How is this even possible

Sam

April 12, 2022

Didnt have any problems with ID or withdrawing funds and they honoured the welcome offer free bet. But they charge a fee not only for withdrawals but deposits too

Deebo

April 5, 2022

Cannot give a 5 star because the margins are not great. Good amount of offerings in markets that I like (US sports). The website layout is something I think they can improve. I would not call Mr.Play a scammer. Been betting with Mr.Play for one year and have enjoyed it. I did have one issue with some bets. Customer Service was contacted and it was fixed. Overall its been a good experience.

Graham Rodgers

March 12, 2022

Steer WELL clear. The take a fee to make a deposit BUT the way this site works it you try to place a bet and its in a queue before being accepted. They ONLY take bets they can LAY OFF DONT USE THESE MOTHERS

Oboba

September 14, 2021

You are better of just keeping your money.. dont Sign up with these scammers..

Paul

July 18, 2021

Scammers

Ryan

June 20, 2021

AWFUL. SLOW.... FREE Bets arent free. Charges for deposits which I didnt even think was legal AVIOD

Harry

June 14, 2021

Be wary of the sign up offer. Deposit 100 and get 100 free bet that gets incorporated to your real money. The max you can bet is then 50 otherwise you will null and void ALL of you bet including winnings made with your real money. In order to withdraw your bonus of 100 you need to wager the combination of your deposit and bonus 9 times so in this instance 1800. I spoke with their live chat help staff who advised me I could make a single bet of my remaining wagering required (1100) in order to complete my rollover. No mention that this would void all of my bet which is hidden at the very bottom of their Ts and Cs. In the end I had 1880 ready for withdrawal before they took away all of my money save for the 100 i deposited and said all my bets are void because I breached their terms.By being only allowed to bet 50% of your bonus bet in a single bet when your real money is also tied up 5050 with each bet you do its very clear that this is designed for you to never be able to extract any winnings from this. And thats before mentioning any bets you make need to be at greater odds of 2.00

Paul Fairweather

April 16, 2021

Poor experience with these. Deposited 80 hoping to get free 15 bet for first 10 stake. Never materialised and then when asked was told because I did not debit using correct payment method. Also charged 1 for each 40 deposit and 1 again when I withdrew 40. Site terrible to navigate on phone so all in all a very bad experience. Steer well clear

RD

April 10, 2021

Its a scam as other people have said. Wish Id seen these reviews before signing up. They seem to like finding reasons not to let you cash out your winnings. Avoid at all costs.

BREN

April 10, 2021

By far the worst site I have ever used. Absolute scam merchants. Simply make money off robbing your first deposit. I lost 200. After few bets had 300 but told I had to place another 1200 to withdraw anything.

Adrian

April 9, 2021

Why shouldnt you play Mrplay1. Commission on deposit and withdrawal2.Page is slow and jams frequently3. They havent added any new offer for a year4. Weak Odds5.Long withdrawal processing time even though I was a verified playerI advise you not to use this bookmaker my friends will also inform you about itOne of the worst bookmakers I have ever played at

Stephen

March 18, 2021

Total disgusting experience they have held my winnings over 5 k for a week after joining and winning . As above Multiple rejects of my documents and no reply Please please avoid at all costs Please can any ind let me know who can help me get my money

Jack OConnor

March 3, 2021

Im Jack I deposited 10 did not get freebet 1st bet i won 8 i made a withdrawal of 18 and was asked for photo of my card letter of permission from card provider etc etc so 10 bye byeas I know I will never gt it

Tony H

February 25, 2021

Signed up lodged e90 and took e90 bonus big mistake. Lost both amounts then lodged e400 more and won and lost small amounts. Had a nice accumulator win worth e1000 but they only paid e500 as according to them its not real money only bonus money.TCs are for every e10 bonus you take you must bet another e200 so I have to bet e1800 and any winnings below that the max you can win is e500 and you cant cash out and its not real money. Even if I have e500 winnings today its not real money until I bet separate funds to reach e1800 spent and the so called bonus money can only top e500..Keep away everyone I have e250 sitting in bonus and they want me to bet separate funds to reach e1800 spent.Biggest scam ever

DK

January 30, 2021

Disgraceful scam artists

AH

January 11, 2021

Unfortunately I didnt see all these previous reviews about their blatant scamming before I joined them.Mr play is apparently also affiliated with several other bookmakers and if you have claimed a bonus with another company this will give them the right to revoke your bonus with them Wow how low can you stoop to get the upper hand over a punter ehHavent even got an app either and the desktop site was useless for the day I used it.Dishonest disfunctional everything you dont want from your bookmaker.Avoid at all costs Would give them a zero if it was an option

Kayzee

January 10, 2021

Slowest site in the world. Charge you to deposit and did not honour sign up bonus. Do not touch with a bargepole.

Lou

January 8, 2021

I provided this company with my driving license bank card front and back letters and birth certificate. They rejected them every single time (7 times) Ive tried to reason with them and followed all of their instructions. They keep your money. Please dont put yourself in my position. They have caused endless stress

Ali

December 29, 2020

Terrible site. Doesnt want to give you your money when you win. Sign up bonus not given. They charge you to deposit and they charge you to withdraw. Still waiting on winnings being paid. Do not use this site you are as well burning your money. Not even worth one star

Adam

December 20, 2020

Worst site ever avoid at all costs day 15 of trying to get my money SCAM

Adam

December 16, 2020

Worst betting site ever takes forever to load and then doesnt want to give you your winnings scam

Joe Hanlon

December 7, 2020

Worst site Ive ever used. Charges a fee to deposit funds charges a 1 per withdrawal. The site is so slow and full of bugs. I would avoid this site like the plague. MRSCAM for sure......

Andrew

December 1, 2020

They are thieves end offDont bet with them customer service used bad language when I queried a bet if you dont like it take your shite business elsewhere disgraceful behaviour

Mug

November 28, 2020

Same as everyone else - they take your money add on a percentage you cant use the bonus and you cant withdraw funds. Like Novibet this seems to be set up as a scam.

Ana Steele

October 31, 2020

Same as everyone else. Signed up for the free bet was not given despite meeting all criteria.Customer service claimed I had not opted in. I was asked on sign up which free bet I wanted the casino or sport. Was told I did not select one even though I clearly clicked sports.

Ap111

October 28, 2020

The support on the site is terrible. If there is any problem regarding withdrawals will not resolved. Have been waiting over a month for a small withdrawal and still not answer as to when it will be sorted. Also unable to get through to anyone on the phone regarding any issues

Shah

July 27, 2020

Withdrew money last week and still dont have any money yet. Just showing as being under review. Avoid its a scam

Gary

July 20, 2020

Dont touch with a barge pole. Deposited 10 lost my initial bet but got the sign up bonus which I made money from. I withdrew it same day and its currently 23 days (TWENTY THREE) and I havent heard a thing about my money. Not got it back at all. Contacted them numerous times about this and just got told my account is under review. Is Stevie Wonder reviewing it or something I know people always say I wish I could give them zero stars but these guys genuinely deserve it. Theyve essentially stolen my money and clearly have no intention to give it back. Please avoid them at all costs.

drw123

June 22, 2020

Total scam company to avoid like the plague. As others have rightly said they have no intention of honouring the 10 free sports bet and please disregard Mr Hubbards advice to contact the customer support team as they purposely keep a low profile when they know they owe you something. Keep well away.

Tom

June 13, 2020

Scammed me for 20 and did not give me free bet as advertised. Do not use this site they will Rob you. At least Dick Turpin wore a mask.

Alan

June 13, 2020

Joined Mr play with a 10 deposit so entitled to 10 free bet. Never got free bet. Numerous attempts to contact customer service proved non existent. Also worst site I have been on for sports book and I have been on most of them. Site too slow and unreliable. Will never give them anymore money. Scammers. Do not give this site your money you will regret it.

Ian Blackburn

April 19, 2020

Disgraceshould be shut down for goodyou get sick of trying to contact them.please please please dont join MR PLAY.COM

The Invigilator

February 27, 2020

The company name website and associate companies are too similar in name to Moplay and Addison Global to make me feel comfortable. The website is a carbon company of the Moplay site and given their inglorious exit with client funds then Id be wary of Mr.Play too.

colin currie

February 26, 2020

Quick enough to take my deposit then i win a little bit from them then they decide to ask me for documentation but the worst part has to be how they take a fee from a deposit from a debit card and also the speed off there site is farcical it takes forever to load into the main lobby because off the stupid mr play logo every time you log in so i have lasted a week with them i dont know how i lasted a week as i am quite surprised i never left after an hour of being on there site

Tedd

January 25, 2020

Very poor bookies have to send them a photo of my debit card in order to withdraw 10 Why would I need to do that but not upload a pic of it to deposit. Seems like they dont want to ever pay out.

Tom Cosgrove

January 13, 2020

Everyone needs to stay well clear of this site didnt honour the free 10 sign up offer takes 48 just to process a withdrawal ask for all sorts of documents because they want any excuse not to pay you out quick enough to take your money but so quick at giving you your winnings. MR SCAM

James

January 9, 2020

Can be slow at times but offer was easy to claim and had no issues with withdrawing my winnings.will update if i get banned or limited but so far so good

Gus

December 19, 2019

Took over a week to get my ID verified but all good now. Customer service not that helpful will update if I have problems withdrawing money.

Victor

December 19, 2019

An OK sportsbook. The welcome bonus is good

What are your thoughts of Mr.Play?