Mr.Play
Bet £10, Get £15 in Free Bets
18+, Welcome Bonus: New Players only, 1st Deposit, Min Deposit: £10, max £15 free bet valid for 14 days, bets must be placed at odds of 1/1 or greater and be settled within 14 days of placement. System bets no eligible. Click to see full T&Cs
Mr Play Sports Review (2020)
Mr.Play Sports is a new betting site that first launched at the end of 2017 (as an online casino) with the sportsbook launching at the end of 2019. Mr Play is owned and operated by Aspire Global International LTD, a Malta-based company that holds valid gambling licenses in Malta, UK, Denmark, Portugal, Ireland and Sweden.
Aspire Global was founded in 2005 and provides a wide range of services for gambling companies including licences, casino and sportsbook management, customer support, games, payment methods, and much more. Hopa, Betiton, Betregal and Karamba are also licenced and operated by Aspire Global, along with 50+ other online gambling sites in the UK.
They started as a casino, and deliver a fantastic casino experience for any punters that want to gamble on both. As for their sportsbook, they are our first addition for 2019, a year that has seen very few new bookmakers.
Mr.Play Sign Up Offer – Bet £10 get £15
How to claim:
- Sign up as a new customer
- Deposit £10 or more (Paypal, Neteller, Paysafe, Skrill or Skril 1-Tap will not be eligible for any free bet offer)
- Bet £10 at min odds of 2.00 (1/1)
- Get a £15 free bet!
- If the free bet is not automatically awarded, contact Mr.Play’s customer service using the live chat or email (support@mrplay.com)
T&C’s Apply 18+
Promotions on Mr.Play Sports
Mr.Play has only just launched its sportsbook in the UK, and we are not surprised to see just a few promotions for existing customers.
At the moment, they are only showing one promotion, and other features of the sportsbook such as a cash-out feature, pulse betting, and player prop betting.
Play Boost – Win up to 77% more on Acca bets! T&C’s Apply
Cash-out – Partial and full cash out for single and acca bets.
Player Props – This market allows you to bet on a specific player’s performance. You can bet on total shots, shots on goal, total tackles and much more.
Pulse Betting – You can bet on markets within a narrow period ranging from 30 seconds to 10 minutes.
Sports, Betting Markets & Betting Odds
Mr.Play has 30+ sports for you to choose from, and a healthy range of betting markets across the board. For such a new bookie, we are impressed with the range of sports and depth in markets.
The player props betting is fantastic for football punters too. Similar to the stats betting available on Betfair and bet365, you can find great value in these markets.
Also, not many new betting sites launch with horse racing or greyhounds, but Mr Play has both covered. Although, the races are limited to mostly just the UK and Ireland, and sadly there is no best odds guaranteed offer.
We tested a small sample of football matches to get an idea of the betting margins on Mr Play, and we were pleasantly surprised.
They tested to an average of just 3.74%, which places their football odds as the second-best in our most recent tests.
Their claim of “Best Odds of Masses of Betting Markets” comes very close, with just BetVictor offering lower betting margins.
Sadly, there is no live streaming options available, but it is not a surprise for such a new sportsbook.
Mr.Play’s Customer Support
Mr.Play has there customer support open from 06:00 to 23:00 GMT 7 days a week, but we expect to see a 24/7 service. Also, we struggled to connect to the live chat on several occasions but eventually got through.
There are three methods of contact:
- Live Chat
- Phone – 02033189367
- Email/Contact form – support@mrplay.com
Mr Play Conclusion
Overall, we are impressed with certain aspects of Mr.Play’s sportsbook considering they have only just launched in the UK. You will find a massive range of sports and betting markets and surprisingly high odds that were only beaten by BetVictor in our tests.
The signup offer is good enough, but it is a shame to see barely any promotions for existing customers. Although, you can get far more value from their high odds.
But, the issues arise when it comes to customer support, with limited hours, and a live chat function that does not always work. Overall, if you are looking for a brand new sportsbook, Mr.Play could be worth a try, but, we have been receiving an increase in 1-star ratings in our real player reviews, and recommend reading them before joining.
If you are concerned with the bad reviews, we recommend looking at our list of the best betting sites in the UK, to find safe and trusted bookies with decades of experience in the industry.
Information
| Website | https://www.mrplay.com/sport/ |
| Founded | 2017 |
Bank
Visa, Mastercard, Bank transfer, Skrill, Neteller, PayPal, paysafecard
| Min deposit | £10 |
| Withdrawal time | 3-8 days |
License
UK Gambling Commission (39483)
An OK sportsbook.
The welcome bonus is good
Took over a week to get my ID verified, but all good now. Customer service not that helpful, will update if I have problems withdrawing money.
Can be slow at times, but offer was easy to claim and had no issues with withdrawing my winnings.
will update if i get banned or limited but so far so good
Everyone needs to stay well clear of this site, didn’t honour the free £10 sign up offer, takes 48 just to process a withdrawal, ask for all sorts of documents because they want any excuse not to pay you out, quick enough to take your money but so quick at giving you your winnings. MR SCAM
Hi Tom, did you meet the min first deposit (£10+) and bet £10+ at odds of 1/1 or greater? Also, did you deposit using Paypal, Neteller, Paysafe, Skrill or Skril 1-Tap, as you will not be eligible for any free bet offer if you did? As for the documents, it is a legal requirement to verify your identity. But, they should have followed the new regulation requiring you to verify your account before depositing.
Very poor bookies, have to send them a photo of my debit card in order to withdraw £10? Why would I need to do that but not upload a pic of it to deposit. Seems like they don’t want to ever pay out.
Quick enough to take my deposit then i win a little bit from them then they decide to ask me for documentation but the worst part has to be how they take a fee from a deposit from a debit card and also the speed off there site is farcical it takes forever to load into the main lobby because off the stupid mr play logo every time you log in so i have lasted a week with them i don`t know how i lasted a week as i am quite surprised i never left after an hour of being on there site
The company name, website and associate companies are too similar in name to Moplay and Addison Global to make me feel comfortable. The website is a carbon company of the Moplay site and given their inglorious exit with client funds, then I’d be wary of Mr.Play too.
Disgrace,should be shut down for good,you get sick of trying to contact them.please please please don’t join MR PLAY.COM
Joined Mr play with a £10 deposit so entitled to £10 free bet. Never got free bet. Numerous attempts to contact customer service, proved non existent. Also worst site I have been on for sports book and I have been on most of them. Site too slow and unreliable. Will never give them anymore money. Scammers. Do not give this site your money, you will regret it.
Scammed me for £20 and did not give me free bet as advertised. Do not use this site they will Rob you. At least Dick Turpin wore a mask.
Total scam company to avoid like the plague. As others have rightly said they have no intention of honouring the £10 free sports bet and please disregard Mr Hubbard’s “advice” to contact the customer support team as they purposely keep a low profile when they know they owe you something. Keep well away.
Don’t touch with a barge pole. Deposited £10, lost my initial bet but got the sign up bonus which I made money from. I withdrew it same day and it’s currently 23 days (TWENTY THREE) and I haven’t heard a thing about my money. Not got it back at all. Contacted them numerous times about this and just got told my account is under review. Is Stevie Wonder reviewing it or something? I know people always say I wish I could give them zero stars, but these guys genuinely deserve it. They’ve essentially stolen my money and clearly have no intention to give it back. Please avoid them at all costs.
Withdrew money last week and still don’t have any money yet. Just showing as being under review. Avoid it’s a scam!
The support on the site is terrible. If there is any problem regarding withdrawals will not resolved. Have been waiting over a month for a small withdrawal and still not answer as to when it will be sorted. Also unable to get through to anyone on the phone regarding any issues
Same as everyone else. Signed up for the free bet, was not given despite meeting all criteria.
Customer service claimed I had not opted in. I was asked on sign up which free bet I wanted, the casino or sport.
Was told I did not select one, even though I clearly clicked sports.