Mr.Play
Bet £10 Get £15 in Free Bets
18+, Welcome Bonus: New Players only, 1st Deposit, Min Deposit: £10, max £15 bonus, valid for 14 days, bets must be placed at a min. odds of 1/1 (2.00) or greater and be settled within 14 days of placement. System bets no eligible.
Mr Play UK Sports Review (2022)
Mr.Play Sports is a new betting site that first launched at the end of 2017 (as a new online casino) with the sportsbook launching at the end of 2019. Mr Play is owned and operated by Aspire Global International LTD, a Malta-based company that holds valid gambling licenses in Malta, UK, Denmark, Portugal, Ireland, and Sweden.
Aspire Global was founded in 2005 and provides a wide range of services for gambling companies including licences, casino and sportsbook management, customer support, games, payment methods, and much more. Hopa, Betiton, Betregal and Karamba are also licenced and operated by Aspire Global, along with 50+ other online gambling sites in the UK.
They started as a casino, and deliver a fantastic casino experience for any punters that want to gamble on both. As for their sportsbook, they are our first addition for 2019, a year that has seen very few new bookmakers.
Promotions on Mr.Play Sports
Mr.Play has only just launched its sportsbook in the UK, and we are not surprised to see just a few promotions for existing customers.
At the moment, they are only showing one promotion, and other features of the sportsbook such as a cash-out feature, pulse betting, and player prop betting.
Play Boost – Win up to 77% more on Acca bets! T&C’s Apply
Cash-out – Partial and full cash out for single and acca bets.
Player Props – This market allows you to bet on a specific player’s performance. You can bet on total shots, shots on goal, total tackles and much more.
Pulse Betting – You can bet on markets within a narrow period ranging from 30 seconds to 10 minutes.
Sports, Betting Markets & Betting Odds
Mr.Play has 30+ sports for you to choose from, and a healthy range of betting markets across the board. For such a new bookie, we are impressed with the range of sports and depth in markets.
The player props betting is fantastic for football punters too. Similar to the stats betting available on Betfair and bet365, you can find great value in these markets.
Also, not many new betting sites launch with horse racing or greyhounds, but Mr Play has both covered. Although, the races are limited to mostly just the UK and Ireland, and sadly there is no best odds guaranteed offer.
We tested a small sample of football matches to get an idea of the betting margins on Mr Play, and we were pleasantly surprised.
They tested to an average of just 3.74%, which places their football odds as the second-best in our most recent tests.
Their claim of “Best Odds of Masses of Betting Markets” comes very close, with just BetVictor offering lower betting margins.
Sadly, there is no live streaming options available, but it is not a surprise for such a new sportsbook.
Mr.Play’s Customer Support
Mr.Play has there customer support open from 06:00 to 23:00 GMT 7 days a week, but we expect to see a 24/7 service. Also, we struggled to connect to the live chat on several occasions but eventually got through.
There are three methods of contact:
- Live Chat
- Phone – 02033189367
- Email/Contact form – support@mrplay.com
Mr Play Conclusion
Overall, we are impressed with certain aspects of Mr.Play’s sportsbook considering they have only just launched in the UK. You will find a massive range of sports and betting markets and surprisingly high odds that were only beaten by BetVictor in our tests.
The signup offer is good enough, but it is a shame to see barely any promotions for existing customers. Although, you can get far more value from their high odds.
But, the issues arise when it comes to customer support, with limited hours, and a live chat function that does not always work. Overall, if you are looking for a brand new sportsbook, Mr Play could be worth a try, but, we have been receiving an increase in 1-star ratings in our real player reviews, and recommend reading them before joining.
At this time, we recommend comparing our list of the best betting sites in the UK and picking out a safe and trusted bookie with decades of experience in the industry instead.
Information
| Website | https://www.mrplay.com/sport/ |
| Founded | 2017 |
Bank
Visa, Mastercard, Bank transfer, Skrill, Neteller, PayPal, paysafecard
| Min deposit | £10 |
| Withdrawal time | 3-8 days |
License
UK Gambling Commission (39483)
An OK sportsbook.
The welcome bonus is good
Took over a week to get my ID verified, but all good now. Customer service not that helpful, will update if I have problems withdrawing money.
Can be slow at times, but offer was easy to claim and had no issues with withdrawing my winnings.
will update if i get banned or limited but so far so good
Everyone needs to stay well clear of this site, didn’t honour the free £10 sign up offer, takes 48 just to process a withdrawal, ask for all sorts of documents because they want any excuse not to pay you out, quick enough to take your money but so quick at giving you your winnings. MR SCAM
Very poor bookies, have to send them a photo of my debit card in order to withdraw £10? Why would I need to do that but not upload a pic of it to deposit. Seems like they don’t want to ever pay out.
Quick enough to take my deposit then i win a little bit from them then they decide to ask me for documentation but the worst part has to be how they take a fee from a deposit from a debit card and also the speed off there site is farcical it takes forever to load into the main lobby because off the stupid mr play logo every time you log in so i have lasted a week with them i don`t know how i lasted a week as i am quite surprised i never left after an hour of being on there site
The company name, website and associate companies are too similar in name to Moplay and Addison Global to make me feel comfortable. The website is a carbon company of the Moplay site and given their inglorious exit with client funds, then I’d be wary of Mr.Play too.
Disgrace,should be shut down for good,you get sick of trying to contact them.please please please don’t join MR PLAY.COM
Joined Mr play with a £10 deposit so entitled to £10 free bet. Never got free bet. Numerous attempts to contact customer service, proved non existent. Also worst site I have been on for sports book and I have been on most of them. Site too slow and unreliable. Will never give them anymore money. Scammers. Do not give this site your money, you will regret it.
Scammed me for £20 and did not give me free bet as advertised. Do not use this site they will Rob you. At least Dick Turpin wore a mask.
Total scam company to avoid like the plague. As others have rightly said they have no intention of honouring the £10 free sports bet and please disregard Mr Hubbard’s “advice” to contact the customer support team as they purposely keep a low profile when they know they owe you something. Keep well away.
Don’t touch with a barge pole. Deposited £10, lost my initial bet but got the sign up bonus which I made money from. I withdrew it same day and it’s currently 23 days (TWENTY THREE) and I haven’t heard a thing about my money. Not got it back at all. Contacted them numerous times about this and just got told my account is under review. Is Stevie Wonder reviewing it or something? I know people always say I wish I could give them zero stars, but these guys genuinely deserve it. They’ve essentially stolen my money and clearly have no intention to give it back. Please avoid them at all costs.
Withdrew money last week and still don’t have any money yet. Just showing as being under review. Avoid it’s a scam!
The support on the site is terrible. If there is any problem regarding withdrawals will not resolved. Have been waiting over a month for a small withdrawal and still not answer as to when it will be sorted. Also unable to get through to anyone on the phone regarding any issues
Same as everyone else. Signed up for the free bet, was not given despite meeting all criteria.
Customer service claimed I had not opted in. I was asked on sign up which free bet I wanted, the casino or sport.
Was told I did not select one, even though I clearly clicked sports.
Same as everyone else – they take your money, add on a percentage, you can’t use the bonus, and you can’t withdraw funds. Like Novibet, this seems to be set up as a scam.
They are thieves end off
Don’t bet with them customer service used bad language when I queried a bet if you don’t like it take your shite business elsewhere disgraceful behaviour
Worst site I’ve ever used. Charges a fee to deposit funds, charges a £1 per withdrawal. The site is so slow and full of bugs. I would avoid this site like the plague. MRSCAM for sure……
Worst betting site ever, takes forever to load and then doesn’t want to give you your winnings, scam
Worst site ever, avoid at all costs, day 15 of trying to get my money, SCAM
Terrible site. Doesn’t want to give you your money when you win. Sign up bonus not given. They charge you to deposit and they charge you to withdraw. Still waiting on winnings being paid. Do not use this site you are as well burning your money. Not even worth one star
I provided this company with my driving license, bank card front and back, letters and birth certificate. They rejected them every single time (7 times) I’ve tried to reason with them and followed all of their instructions. They keep your money. Please don’t put yourself in my position. They have caused endless stress
Slowest site in the world. Charge you to deposit and did not honour sign up bonus. Do not touch with a bargepole.
Unfortunately I didn’t see all these previous reviews about their blatant scamming before I joined them.
Mr play is apparently also affiliated with several other bookmakers and if you have claimed a bonus with another company, this will give them the right to revoke your bonus with them!
Wow, how low can you stoop to get the upper hand over a punter eh?
Haven’t even got an app either, and the desktop site was useless for the day I used it.
Dishonest, disfunctional, everything you don’t want from your bookmaker.
Avoid at all costs !
Would give them a zero if it was an option
Disgraceful scam artists
Signed up lodged e90 and took e90 bonus## big mistake. Lost both amounts then lodged e400 more and won and lost small amounts. Had a nice accumulator win worth e1000 but they only paid e500 as according to them its not real money only bonus money.T+Cs are for every e10 bonus you take you must bet another e200 so I have to bet e1800 and any winnings below that the max you can win is e500 and you can’t cash out and its not real money. Even if I have e500 winnings today its not real money until I bet separate funds to reach e1800 spent and the so called bonus money can only top e500..Keep away everyone I have e250 sitting in bonus and they want me to bet separate funds to reach e1800 spent.Biggest scam ever
Im Jack I deposited €10 did not get freebet 1st bet i won €8 i made a withdrawal of €18 and was asked for photo of my card letter of permission from card provider etc etc so €10 bye byeas I know I will never gt it,
Total disgusting experience they have held my winnings over 5 k for a week after joining and winning . As above Multiple rejects of my documents and no reply
Please please avoid at all costs
Please can any ind let me know who can help me get my money ?
Why shouldn’t you play Mrplay
1. Commission on deposit and withdrawal
2.Page is slow and jams frequently
3. They haven’t added any new offer for a year
4. Weak Odds
5.Long withdrawal processing time even though I was a verified player
I advise you not to use this bookmaker, my friends will also inform you about it
One of the worst bookmakers I have ever played at
By far the worst site I have ever used. Absolute scam merchants. Simply make money off robbing your first deposit. I lost €200. After few bets had €300 but told I had to place another 1200 to withdraw anything.
It’s a scam as other people have said. Wish I’d seen these reviews before signing up. They seem to like finding reasons not to let you cash out your winnings. Avoid at all costs.
Poor experience with these. Deposited £80 hoping to get free £15 bet for first £10 stake. Never materialised and then when asked was told because I did not debit using correct payment method. Also charged £1 for each £40 deposit and £1 again when I withdrew £40. Site terrible to navigate on phone so all in all a very bad experience. Steer well clear!
Be wary of the sign up offer.
Deposit $100 and get $100 free bet that gets incorporated to your real money.
The max you can bet is then $50 otherwise you will null and void ALL of you bet, including winnings made with your real money. In order to withdraw your bonus of $100 you need to wager the combination of your deposit and bonus 9 times, so in this instance $1800. I spoke with their live chat help staff who advised me I could make a single bet of my remaining wagering required ($1100) in order to complete my rollover. No mention that this would void all of my bet which is hidden at the very bottom of their Ts and Cs.
In the end, I had $1880 ready for withdrawal before they took away all of my money, save for the $100 i deposited and said all my bets are void because I breached their terms.
By being only allowed to bet 50% of your bonus bet in a single bet, when your real money is also tied up 50/50 with each bet you do, it’s very clear that this is designed for you to never be able to extract any winnings from this. And that’s before mentioning any bets you make need to be at greater odds of 2.00!
AWFUL. SLOW…. ‘FREE’ Bets aren’t free. Charges for deposits which I didn’t even think was legal!!? AVIOD
Scammers
You are better of just keeping your money.. don’t Sign up with these scammers..
Steer WELL clear. The take a fee to make a deposit!!!! BUT, the way this site works it, you try to place a bet, and its in a queue before being accepted. They ONLY take bets they can LAY OFF!! DONT USE THESE MOTHERS
Cannot give a 5 star because the margins are not great. Good amount of offerings in markets that I like (US sports). The website layout is something I think they can improve. I would not call Mr.Play a scammer. Been betting with Mr.Play for one year and have enjoyed it. I did have one issue with some bets. Customer Service was contacted and it was fixed. Overall, its been a good experience.
Didn’t have any problems with ID or withdrawing funds, and they honoured the welcome offer free bet. But they charge a fee, not only for withdrawals, but deposits too!