User Reviews

Average rating of 2,1 from 7 users

  1. ★★★★
    Victor 19/12/2019 07:34

    An OK sportsbook.
    The welcome bonus is good

  2. ★★★★★
    Gus 19/12/2019 09:09

    Took over a week to get my ID verified, but all good now. Customer service not that helpful, will update if I have problems withdrawing money.

  3. ★★★★★
    James 09/01/2020 13:19

    Can be slow at times, but offer was easy to claim and had no issues with withdrawing my winnings.

    will update if i get banned or limited but so far so good

  4. ★★★★
    Tom Cosgrove 13/01/2020 15:48

    Everyone needs to stay well clear of this site, didn’t honour the free £10 sign up offer, takes 48 just to process a withdrawal, ask for all sorts of documents because they want any excuse not to pay you out, quick enough to take your money but so quick at giving you your winnings. MR SCAM

    • Steven Hubbard Expert 14/01/2020 10:38

      Hi Tom, did you meet the min first deposit (£10+) and bet £10+ at odds of 1/1 or greater? If so, you should contact the support team. As for the documents, it is a legal requirement to verify your identity. But, they should have followed the new regulation requiring you to verify your account before depositing. https://bettinglounge.co.uk/2019/05/08/new-age-identity-verification-rules-uk/

  5. ★★★★
    Tedd 25/01/2020 17:24

    Very poor bookies, have to send them a photo of my debit card in order to withdraw £10? Why would I need to do that but not upload a pic of it to deposit. Seems like they don’t want to ever pay out.

  6. ★★★★
    colin currie 26/02/2020 01:50

    Quick enough to take my deposit then i win a little bit from them then they decide to ask me for documentation but the worst part has to be how they take a fee from a deposit from a debit card and also the speed off there site is farcical it takes forever to load into the main lobby because off the stupid mr play logo every time you log in so i have lasted a week with them i don`t know how i lasted a week as i am quite surprised i never left after an hour of being on there site

  7. ★★★★
    The Invigilator 27/02/2020 23:58

    The company name, website and associate companies are too similar in name to Moplay and Addison Global to make me feel comfortable. The website is a carbon company of the Moplay site and given their inglorious exit with client funds, then I’d be wary of Mr.Play too.

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