BetMGM UK Review - Is it Safe or a Scam? (April 2024)
BetMGM UK is a new online sportsbook and casino that launched in August 2023, and has quickly become one of the most popular options for UK bettors.
In this comprehensive review, we take a look at everything BetMGM UK has to offer, including its welcome bonus, sportsbook, casino, live betting, and customer support.
BetMGM offers
About BetMGM UK
BetMGM is primarily an American gambling brand, but its UK online sportsbook and casino site is now available to join, with a raft of promotions for new customers and existing users.
Part of MGM Resorts International, which is one of the largest gambling businesses on the planet, BetMGM is making a play to be considered a must-join site for sports fans in the UK. Being licensed and regulated by the UK Gambling Commission helps to ensure that BetMGM is legal to use for sports betting in this country, as well as for playing various online casino games. Security standards are in place too, with SSL encryption used to ensure user data is kept safe.
BetMGM is a new online sports betting site in the UK, only launching in August 2023, but it has made a splashy start. It has signed up to be the official betting partner for Manchester City, who won the Treble last season. Having the backing of MGM Resorts International – which runs top brands such as the Bellagio, ARIA, MGM Grand and the Cosmopolitan of Las Vegas – helps to ensure that this is a highly trustworthy gambling company to use. MGM Resorts International bought out the experienced European online gambling operator LeoVegas to launch BetMGM.
Gary Fritz, the president of MGM Resorts International Interactive, said in a statement released to mark the UK launch of the BetMGM sportsbook site: “We’ve had great success in the US and Canada with our BetMGM brand and we’re confident we can duplicate this success in other markets, beginning with the UK. The UK is a mature online gaming market, and we believe the BetMGM brand will provide distinct relevance to both sports bettors and igaming consumers.”
The responsible gambling policy at BetMGM seems to be strong. Customers who sign up for an account with BetMGM are encouraged to set a deposit limit, while loss limits can also be used. There is also the option to self-exclude or to take a break for those who want to have time out.
As BetMGM is a new online sports betting brand for UK users, it is very fair to ask whether or not BetMGM is legal in the UK. BetMGM has secured the relevant licence from the Gambling Commission, so there are no concerns at all: BetMGM is fully legal to use for UK sports betting.
BetMGM Pros & Cons
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Part of the MGM Resorts International juggernaut
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Good range of promotions for new and existing UK users
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24/7 customer service available to use at BetMGM
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Up to £2 million in prizes offered in a free prediction game
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A fairly limited range of payment methods are accepted
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The minimum deposit that can be made in one go is set at £10
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No live sports streaming is available for customers to watch
BetMGM Sportsbook Review
While the BetMGM sportsbook is new to the UK, it has come about thanks to the parent firm’s buyout of LeoVegas, so there is a solid structure in place. The list of sports that are available to bet on is fairly long, though some minor options such as chess, bandy and surfing are missing.
Football and horse racing are the top sports to bet on at BetMGM, followed by tennis and dogs racing. Football fans will be pleased by the breadth and depth of the BetMGM markets, while there is also a bet builder tool in place to allow users to create their own same-game accas too. A typical match in the Premier League has hundreds of different betting markets for BetMGM users to pick from, including for either side to score a penalty, or for an own goal to be scored.
Unfortunately, for most of the major sports offered at BetMGM, the odds appear to fall short of the best available. UK sports fans who demand top value when placing their wagers will find that there are higher odds available at many of the largest online sportsbooks in this country.
Virtual sports appear to be absent but esports are covered with customers offered the chance to place wagers on CS:GO, Dota 2, League of Legends, Overwatch, Valorant and so on. There are also a few TV, novelty and special betting markets to pick from, covering shows such as Strictly Come Dancing, the winner of the BBC’s annual SPOTY award and various Emmy categories.
When it comes to its promotions, the BetMGM sportsbook has a strong offer for new customers. Sports fans from the UK who sign up for a new account can get £40 in BetMGM free bets when they deposit £10 and make a qualifying wager. This top offer comprises a £10 BetMGM free bet on horse racing and a £10 football BetMGM free bet, plus a £10 free bet builder and a £10 acca.
BetMGM’s existing customers will also be able to earn a free £5 bet each week if they stake £10 on a four-fold or more football accumulator and a £10 football bet builder at this new sportsbook. Furthermore, the BetMGM site is also home to a Golden Goals prediction game, which has an amazing top prize of £2 million up for grabs if its users can correctly predict six football scores.
Those who like to place accas will also be intrigued by the opportunity to claim five profit boosts worth up to £1,000 each at the BetMGM sportsbook in the UK, but there is little for racing fans. BetMGM does not yet seem to be offering best odds guaranteed on UK and Irish horse racing – which is commonly the case at most of the country’s top sportsbooks – and there is no mention of extra place races, faller insurance, or many of the other betting bonuses sites have for racing.
There are some downsides to using BetMGM to bet on sport in the UK, although it is fair to note that the site is very new and some more functions might be added at a later date. There is no live sports streaming available for customers to keep up with all the latest action. BetMGM has made a strong start to life in the UK: this is for sure a top betting brand to watch.
BetMGM Customer Support
| Chat | Yes |
|---|---|
| Contact Form | |
| Phone |
Opening hours
| 7 days a week | 24/7 |
|---|
The BetMGM customer support options are not comprehensive. However, most people who need to get in touch with BetMGM customer support will be able to do so quickly via live chat. Running on a 24/7 basis, the BetMGM customer support live chat means that it does not matter what time of the day – or the night – it is, users are able to get access to the support they need.
There is also a very detailed frequently asked questions section that is worth a visit at BetMGM. Customers can head here to find out more about areas such as the BetMGM payment methods that are available as well as what users must do if they want to make a complaint about the site.
BetMGM offers email customer support, but there is no telephone number available for UK users to call and speak to an operator. To get in touch with BetMGM via an email, users can message support@betmgm.co.uk and the site says that it will send a response within 24 hours.
The site also has a profile on X – the social network site that users to be known as Twitter – and this could be another of the BetMGM customer support options for users to try. Send a message to @BetMGMUK in order to get access to any help and support via the social media website.
BetMGM UK Payment Methods
BetMGM UK offers a limited range of payment methods, including Visa and Mastercard debit cards, PayPal, and bank transfers. The minimum deposit is £10 and the minimum withdrawal is also £10.
The maximum withdrawal amount varies depending on the payment method: £8,000 for debit cards, £35,000 for bank transfers, and £4,000 for PayPal. Withdrawals can take up to five working days to process.
Please note that this information is subject to change, so it is always best to check the BetMGM UK website for the most up-to-date information.
| Payment Method | Minimum Deposit | Maximum Withdrawal | Withdrawal Processing Time |
|---|---|---|---|
| Visa Debit Card | £10 | £8000 | Up to 5 working days |
| Mastercard debit card | £10 | £8,000 | Up to 5 working days |
| PayPal | £10 | £4000 | Up to 5 working days |
| Bank Transfer | £10 | £35,000 | Up to 5 working days |
Who Owns BetMGM UK?
BetMGM is a big part of the MGM Resorts International gambling giant, the company behind household names such as MGM Grand, Bellagio, ARIA and the Cosmopolitan of Las Vegas. BetMGM has been launched in the UK in August 2023 via a new partnership with LeoVegas.
Expert Opinion of BetMGM UK
| Bonus | 9 |
|---|---|
| Sportsbook | 9 |
| Casino | 8 |
| Customer Support | 9 |
| Payment | 7 |
| Licensing Safety | 10 |
| Design and Usability | 8 |
| Overall | 8 |
Overall, BetMGM UK is a good choice for UK sports fans looking for a reliable and feature-rich online sportsbook. It offers a wide range of betting options, competitive odds, and a variety of features and promotions. However, it is important to be aware of the limited selection of payment methods and the long withdrawal processing times.
Ultimately, whether or not BetMGM UK is the right sportsbook for you depends on your individual needs and preferences. If you are looking for a site with a wide range of betting markets and competitive odds, BetMGM UK is a good option. However, if you are looking for a site with a wider range of payment methods or a lower minimum deposit, you may want to consider other bookies.
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