Orginally founded in 1997 as a telephone betting service, BetGoodwin made its move online in 2022, bringing its long-standing racing and sportsbook heritage to the digital audience. Based in East Sussex, it's one of the few independent UK bookmakers still operating today.
While the bookmaker has earned a relatively strong Trustpilot score compared to other UK betting sites, its mobile apps are still in the early stages of user feedback and adoption.
With a combined average rating just above 3 stars, there’s still clear room for improvement, particularly on Android. That said, with more updates and user feedback, these scores could shift significantly over time.
You can download the BetGoodwin app using the links below, or scroll down for our full hands-on app test, including how long it took to withdraw money in our real-money test, plus screenshots from the sign-up and deposit process.
| Operator | Welcome Offer | Bonus Code | Claim Offer | |
|---|---|---|---|---|
| Betting Offer Bet £10 Get £15 in Free Bets | WELCOME15 | Claim Offer | New customers only. Promo code WELCOME15. Place a qualifying bet of £10 or more at minimum odds of EVS (2.0) within 7 days of registering. First qualifying bet only; void or cashed out bets do not count. Upon settlement, receive £15 in Free Bets, paid as 3 × £5 free bets (1 × Acca: min 4 legs at 2/5 (1.4) per leg; 1 × Sports: min EVS (2.0); 1 × Sub Cover: min 1/1 (2.0) on selected markets). 7-day expiry. Free bet stake not returned. Sportsbook only. Full T&Cs apply. 18+ | BeGambleAware.org |
| Casino Offer Wager £10 Get 100 Free Spins | WELCOME100FS | Claim Offer | New customers only. Promo code WELCOME100FS. To qualify, turn over €/£10 from your cash balance on Big Bass Splash. Upon qualification, you will receive 100 Free Spins on Big Bass Splash valued at €/£0.10 per spin. Max take out from Free Spins is capped at €/£50. Bonus winnings subject to 5x wagering on slots before withdrawal. 24-hour expiry. Full T&Cs apply. 18+ | BeGambleAware.org |
Registering on the BetGoodwin App is a straightforward process, and below, you can find our step-by-step guide for some assistance:
Once you have downloaded the BetGoodwin app from your respective app store, enter it and then tap the 'Join' button shown in the top right of the screen.
The first screen of the sign-up process is about your own details. As every bookmaker will do, the site asks for your name, number and Date of Birth, to verify your details.
Following this, the next page is about your account, so this is where you must provide an account email address, Password and Username. Additionally, this is also where you will insert a bonus code if you have one.
Finally, you will need to state your occupation and salary - though we have found this to not affect the stakes that we could use when on BetGoodwin. The site also asks how you came across its services. Then, confirm your preferences and join the site!
We have tested the deposit and withdrawal processes on the BetGoodwin app, but since they are rather comprehensive subjects, we have dedicated pages for you to check out. On those, you can find all the details about the methods, the step-by-step process and other helpful tips.
Having transitioned from a telephone bookmaker to an online presence only a few years ago, there are going to be issues with the site. After all, it is a difficult change to make. However, there are quite a few issues that we have found.
The bookmaker formerly had a focus on horse racing, and the roots of BetGoodwin are deeply within the sport. Despite this, when the online presence was formed, many more sports were offered, and the app boasts more than 20 different sports currently as well as a political betting area.
In-Play betting is undoubtedly a key feature of the app, given the 'Live Now' and 'Upcoming' fixture lists are promoted instantly after entering the app. Of course, though, other sports icons are displayed, making navigation easy.
If you are unable to find the sport you are searching for, simply tap the three lines in the top left corner, and this brings up the app's menu, where all sports can be found, as well as the promotions area.
Saying it was challenging to bet on football would be slightly harsh. However, it is certainly not the easiest task. Unlike other apps, the fixture list is quite minimal and is quite strict in its selections. However, there is a good range of different leagues available.
With this, it is no shock to hear that the Build-A-Bet or as BetGoodwin calls the area, 'Create-A-Bet' area is lacking. Selections are very short in numbers, and the interface does not make the process very smooth, a real frustration.
To the site's credit, the horse racing area is better, and this is to be expected. Navigation is slightly easier and the range of fixtures also is better. Despite this though, the actual markets are quite poor with the site failing to offer any other markets than the winner markets.
A slight positive is that some fixtures can be streamed live, however, this is not something to get over-excited about considering this is standard practice for most bookmakers.
Another huge flaw in the app that we found is that it crashes quite regularly. Whether it is because you have exited the app or when just browsing markets, we found that the app was quite unreliable, which is a real shame and definitely not a good look.
The BetGoodwin casino was added a year after the initial launch of the site's digital presence, and in some areas this is identifiable, whilst with other things, it is not really.
Firstly, we must praise the range of different games and slots available for customers. Not only are the 'biggest' and most popular games available, but there is also quite a few different options. Additionally, there are a nice amount of providers on the app, so players will be able to find their preferred choice of game.
However, issues were found when loading some games which we attempted to give a go. Some games loaded instantly, whilst others caused the app to crash, which is certainly a frustration. As a result of this, it felt like we were pushed towards certain slots due to the app's inability to provide all games quickly and smoothly.
Unfortunately, the customer service area on BetGoodwin is certainly lacking, this much is undeniable. Whilst the area is easy to access, the actual support is not through the app, which is quite disappointing.
Once on the app, tap the profile icon in the top right corner, and then scroll down the menu to find 'Contact Us'. Unfortunately, this brings up a query selector and text box which will be emailed to the site's customer service team.
Through the app, there are no other methods of contact available, and an FAQ area is not provided. All in all, very poor we must say.

Unfortunately, we faced several issues when using the BetGoodwin app, which is a shame.
In our test, and outside of that, the app has been somewhat difficult to use. Whether it has been through crashes or speed, we have always found it somewhat of a challenge and this certainly does not reflect well.
If BetGoodwin can sort out these problems, the app could become a very decent mid-tier option for punters. However, you would fear that many would have been turned away already by the site's struggle to transition to mobile.

Ben is an accredited football journalist who follows anything from League One to Serie A, also working for the likes of SempreMilan and Total Italian Football. As an avid punter, he has become the master tester at BettingLounge, refusing to take bookies by their words when it comes to withdrawal times and much more.