Lottoland UK Review - Is It Safe or a Scam? (2024)
Lottoland offers far more than the chance to bet on huge lottery jackpots these days. Indeed, having launched a sportsbook in 2021, the site aims to cater to a completely new market. However, how does it stack up? In this review, we take a look at everything you need to know about the sportsbook and the casino.
Lottoland offers
Lottoland Overall Score
| Bonus | 7 |
|---|---|
| Sportsbook | 7 |
| Casino | 8 |
| Customer Support | 7 |
| Payment | 7 |
| Licensing Safety | 9 |
| Design and Usability | 7 |
| Overall | 7 |
Lottoland has made a name for itself thanks to the Lotto games on the site, with a decent casino section as well, but the sportsbook could certainly use some improvement. The welcome offer is very poor compared to the competitors and there is a lack of promotion as well. The betting margins were surprisingly good, but the lack of depth in markets for most sports was noticeable.
Despite the low minimum deposit and withdrawal amounts, therefore, Lottoland cannot compete with the best sportsbooks on the market and perhaps this was to be expected. In order to improve its ranking, the site will need to create a new welcome offer, add more sports markets and also include the sportsbook in the well-rated mobile app.
Key Information About Lottoland
| ⚽ Football Coverage (PL game) | 150-200 markets |
|---|---|
| 🏇 Horse Racing Coverage | Ireland + International |
| 🏦 Betting Margins (Average) | 6.05% |
| 👷 Bet Builder | ✅ |
| 📱 Mobile App | ✅ |
| 💰 Minimum Deposit | £1 |
| ⏱️ Fastest Withdrawal Method | Debit Card (2-5 business days) |
| 🔢 Overall Rating | 7/10 |
| 👉 Visit Site | Join Lottoland |
About Lottoland
Lottoland has been around for a while, with the site launching back in May 2013, and thus recently celebrated its ten-year anniversary. Little is known about the site's ownership, though, other than the fact that the company is Gibraltar-based and led by the CEO Nigel Birrell. As stated on the site, the "Lottoland Group is privately owned by several shareholders", with this the only information.
As given away by the name, the site has mainly made a name for itself thanks to a variety of lotto games but announced the launch of its sportsbook in the UK back in 2021. Altenar, a sports betting provider, teamed up with Lottoland to make it possible and the site has experienced great success with this new section.
However, most punters in the UK probably do not know a lot about the sportsbook given its relative infancy still. Therefore, in this review, we will take a look at everything that Lottoland's sportsbook has to offer. We will also highlight the pros and cons, so that you can make an informed decision about whether to sign up or not.
Is Lottoland Safe?
Lottoland is owned by the Gibraltar-based company EU Lotto Limited and is available in several countries around the world. In the UK, the site is licensed and regulated by the Gambling Commission. This means that the site adheres to the standards set out by the commission, so in that sense Lottoland is safe for UK punters.
However, Lottoland has been fined by the Gambling Commission on two separate occasions, first £150,000 for advertising breaches and then £720,000 for social responsibility and money laundering failures. This is certainly worth taking into consideration by potential new customers, but at least the site has fixed the issues in question.
On Trustpilot, Lottoland has a rather decent rating at three out of five stars, with over 50% of the reviews (at the time of writing) being five-star ones. Having said that, over 30% are one-star reviews. Even some of the best betting sites in the UK have a poor rating on Trustpilot, though, so punters need to take this with a grain of salt.
Lottoland Welcome Offer
Potential new customers will be eager to hear about the welcome offer at Lottoland. Unfortunately, there is nothing to get excited about as the welcome offer is a mere £5 free bet. This is especially poor when you consider that bet £10 get £40 offers are not that uncommon in the UK, with betting sites fighting over new customers.
Furthermore, Lottoland's £5 free bet is only paid out if the first bet loses, which again is very poor compared to the best sign-up offers on the market. The maximum winnings, which the stake will not be included in, is also capped at a low £100. The only real plus with the free bet is that it can at least be used on any sport and market.
It goes without saying that the offer is a huge let-down overall. Punters who are looking for good welcome offers should not sign up at Lottoland, in other words, as there are plenty of other options out there.
As for the casino section, customers who deposit and stake £20, £30 or £50 on Big Bass Bonanza will get 100, 150 or 200 free spins respectively for the game. The best thing is that there are no wagering requirements for the free spins! This is certainly much better than the offer for the sportsbook, definitely worth signing up for.
Lottoland Promotions
Just like the welcome offer, the Lottoland promotions section is very underwhelming. There is a bet club in place, which rewards loyal customers with a £5 free bet every week, and this certainly sounds good at face value. However, in order to qualify for the free bet, punters need to stake at least £25 on acca bets with a minimum odds of 3/1 during the week.
The winnings for the free bet are also capped at £100, as with the welcome offer, and thus customers are not really incentivised to opt in for the promotion. Moving on, Lottoland also has a goalless insurance in place when punters bet on the Premier League. If a pre-match correct score bet is placed, and the game ends 0-0, the stake will be refunded or the acca selection will be voided.
These are the only two sports promotions available on Lottoland, so we recommend punters to check out the best promotions available if that is priority, which certainly is the case for many.
Lottoland Deposit Methods
Although there is not a plethora of payment methods to choose between, Lottoland must be praised for being one of the low deposit sites in the UK. Customers can deposit as little as £1, which is probably the lowest in the industry. It goes up a bit for those who do not want a debit card, but will not exceed £5 regardless of which payment method you choose.
The popular e-wallet PayPal is missing, it should be noted, so those who like to use that e-wallet will have to check out the betting sites that support PayPal instead. Below, we have collected everything you need to know about deposits at Lottoland:
| Payment Method | Min. Limit | Max. Limit | Transaction Fee | Processing Time |
|---|---|---|---|---|
Visa
| £1 | Not specified | No fee | Instant |
Mastercard
| £1 | Not specified | No fee | Instant |
Paysafecard
| £2 | Not specified | No fee | Instant |
MuchBetter
| £5 | Not specified | No fee | Instant |
Trustly
| £4 | Not specified | No fee | Instant |
Bank Transfer
| No Minimum | Not specified | No fee | 2-4 business days |
How to Deposit at Lottoland
Head Over to the Lottoland Cashier
On mobile, you can reach the cashier by first tapping on the profile icon or the left menu, and then on 'Add Funds'. On desktop, meanwhile, you can click on the 'Add Funds' button immediately on the top menu bar.
Enter the Amount to Deposit
Once in the cashier, you need to enter the amount you would like to deposit. Lottoland has three listed amounts - £10, £20 and £50 - but there is also a custom box. This is where you will have to enter £1 if you are looking to make the smallest deposit possible.
Choose Your Preferred Payment Method
As noted above, options such as MuchBetter, Paysafecard and Trustly are available for deposits. However, to make a £1 instant deposit at Lottoland, you must choose a debit card.
Add Your Payment Method Details
First-time Lottoland customers looking to make a deposit will have to add their payment method details. This is a quick and easy job; simply enter the details into the Lottoland cashier.
Tap on 'Deposit' to Start Betting
Finally, you just need to tap on the green 'deposit' button to complete the transaction. Deposits are instant, meaning any money that has been deposited into a UK Lottoland account can be used right away.
Lottoland Withdrawal Methods
Compared to the deposits, punters will not have a lot of choice when it comes to withdrawals at Lottoland, as they can only be made via debit cards on bank transfer. If speed is of the essence, then there are other betting sites to check out. The good thing, though, is that there is no minimum withdrawal amount and this will be appreciated by many punters.
Below, we have collected everything you need to know about withdrawing funds at Lottoland:
| Payment Method | Min. Limit | Max. Limit | Transaction Fee | Processing Time |
|---|---|---|---|---|
|
Visa
| No minimum | Not specified | No fee | 2-5 business days |
|
Mastercard
| No minimum | Not specified | No fee | 2-5 business days |
|
Bank Transfer
| No minimum | Not specified | No fee | 2-5 business days |
How to Withdraw From Lottoland
Head Over to the Lottoland Cashier
Tap on the profile icon in the top-right corner of your screen and choose 'Payout' in the drop-down menu. This will bring you to the page for withdrawals.
Enter the Amount to Withdraw
Next up, you need to enter the amount you would like to withdraw. Just like with deposits, you can withdraw as little as £1 at Lottoland, with the site even stating that there is no minimum.
Choose Your Preferred Payment Method
Any saved cards will show up in the Lottoland cashier. Trustly, MuchBetter and Paysafecard can only be used for deposits, not withdrawals, so you will either have to go with a debit card or bank transfer.
Tap on 'Payout Now' to Complete the Request
Now, you just need to tap on the green 'Payout Now' button. The payment request will then be processed and a confirmation message sent via email. Although the processing time is 2-5 business days, UK users at Lottoland can expect to wait 5-10 business days for the funds to clear.
How to Verify an Account at Lottoland
As with any betting site that is regulated by the Gambling Commission, Lottoland has a KYC (Know Your Customer) process in place to verify the identities of its customers. This verification will usually take place automatically, using the information from the sign-up form, but Lottoland may ask you to upload one or more of the following:
- Proof of ID: Driving licence (no further documents needed), Passport (no more than 3 months old)
- Proof of Address: TV Licence bill, Utility bill, Bank statement (no more than 3 months old)
This could either be because the identity verification failed, or because you have reached a certain deposit/withdraw threshold that triggered Lottoland's attention. The documents can be sent via email or uploaded via the 'Document Uploader' which users can find on the FAQ page. The documents must be provided as photographs, and scanned copies will not be accepted.
Lottoland Sportsbook
At Lottoland, there are around 30 sports to bet on and thus is a decent amount, though very common these days among the new betting sites in the UK. Football and tennis appear to be the top sports, as also confirmed by the promotions, but punters can also bet on minor sports such as bandy and Gaelic football at Lottoland. Speaking of, we have done a list on the best tennis bookies out there.
Using a Premier League game as a reference, given its popularity among UK punters, there is a decent amount of markets (150-200) with popular ones such as player to score and player card. There is also a bet builder feature, which is a big plus, but this lacks most of the markets and Lottoland thus cannot compete with our top ten football bookmakers.
Another important thing to look at is the betting margins, which we have done a full guide on. In short, this is the fee that bookmakers charge punters for letting them place a bet. In the long run, this can make a big difference and taking a look at Lottoland, it has an average betting margin of 6.05%. This is indeed a good score and could thus tempt some punters to sign up.
In addition to football, punters will be able to find an okay section for horse racing, though it is nowhere near the best bookies for the sport of kings. The same goes for the top greyhound betting sites. There is also a section for virtual sports, which gives players the chance to bet on virtual football, virtual horse racing, virtual dogs, virtual motorsport, virtual basketball, virtual table tennis and too many others to mention.
As mentioned at the top, other prominent sports such as tennis and even smaller ones are also available. However, greyhound racing betting is a notable omission. It is also clear that Lottoland could use some depth improvement for some of the sports offered, even if this was more or less expected.
Esports betting is another hot trend in the world of online gambling right now. As such, it is good to see that Lottoland offers lots of markets for many of the top esports around, from Dota 2, League of Legends and Valorant through to Rainbow Six, CS:GO and even Age of Empires.
Finally, live sports streaming is missing at Lottoland and this is a shame, as most of the UK punters now take this for granted. Not to mention that Lottoland's sportsbook offering as a whole is pretty standard and basic. Then again, most of the new customers at Lottoland are most likely there for the lotto or casino games.
| ⚽ Football Markets (Premier League Game) | 150-200 |
|---|---|
| 🏦 Betting Margins | 6.05% |
| 🏇 Horse Racing Coverage (Countries) | Ireland + International |
Lottoland Casino
Although some might sign up at Lottoland for the sportsbook, there is no doubt that the casino section is the flagship. Granted that it was mostly lotto-focused at the start (2013), this still rings true. Given just how big Lottoland has become in the gambling industry, potential new customers are right to expect a good casino library.
As we already covered in the 'Lottoland Welcome Offer' section, there is a great free spins no wagering sign-up offer for new customers to claim. It is not on the most glamorous game, namely Big Bass Bonanza, but it is still very nice. Focusing on the Lottoland casino in general, though, the landing page is easy to navigate with some featured games and categories to choose between.
Slots make up a majority of the library, as you would expect, but there are also some table games such as Poker and Roulette. A good selection of jackpot games can also be found at the bottom of the landing page. In the liver casino section, there are a total of 52 games available and providers for these include Evolution Gaming and Pragmatic Play.
Lightning Roulette and Cash or Crash are likely to be the most popular games here, but punters will probably not have an issue finding the game they are after in general. There are also sections for Lotto and Bingo at Lottoland, with both of these sections becoming very popular in recent years. Especially the Lotto one is very comprehensive, so Lottoland has made sure to cover all bases.
Overall, the generous welcome offer along with a comprehensive library makes for a nice experience. To that, it should also be added that the website (both on mobile and desktop) was very responsive during our testing. In short, it is one of the best casino sites out there.
| Casino Welcome Offer | ✅ (Free Spins No Wagering) |
|---|---|
| Comprehensive Library | ✅ |
| Live Casino | ✅ |
Lottoland Mobile App
Those who are looking to play the lotto or casino games at Lottoland can download an app for both iOS and Android. It boasts impressive ratings of 4.4 and 4.2 out of five stars respectively, clearly a good app, and the sportsbook can also be found here. Lottoland's focus on the other sections is clear here too, but at least the sports features can be accessed on the app.
As for the mobile website, it is a relatively pleasant experience with fast loading time and easy navigation. It will certainly suffice for most betting needs, but the convenience of an app cannot be overstated. Most punters have become used to betting on the go and apps make that experience much faster, with some excellent ones to choose between as well.
Lottoland Responsible Gambling
Responsible gambling has become increasingly important in the betting industry, with betting sites fighting over customers with enticing offers and promotions. The risk for gambling addiction has never been higher, one could argue, and therefore responsible gambling measures are key. At Lottoland, the following tools are available:
- Deposit limits (daily, weekly and monthly)
- Time-outs
- Reality checks
- Self-Exclusion
It is always advised to start with deposit limits, as these force punters to reflect on their betting habits. In addition to the tools, Lottoland also has a 'Gamble Safely' page with a lot of information, including self-assessment questions. Those who are struggling will be able to find good third-party resources as well such as Gamcare.
Lottoland Customer Support
Customer support is essential for any betting site and especially a new one, such as Lottoland (at least counting their sportsbook). Customers will be able to find a decent amount of options on the site, with live chat, email and a FAQ page available to answer the queries they might have.
The live chat is not available 24/7, though, which is a bit disappointing as most betting sites offer this. The opening times vary from day to day, but it is usually 12 am to 10 pm. On the weekends, the live chat closes at 4.30 pm instead, but customers can then turn to the FAQ page or email the support team.
Speaking of the FAQ page, customers will be able to find answers to a raft of top queries such as how to verify their account and which Lottoland payment methods there are. There are more than 100 questions answered in the Lottoland FAQ, so it is comprehensive.
| Chat | Yes |
|---|---|
| Contact Form | |
| Phone | N/A |
Opening hours
| 7 Days a Week | 00:00 - 22:00 BST |
|---|
How to get started at Lottoland
If you would like to create an account at Lottoland, follow our step-by-step guide on how to do so below:
Head over to www.lottoland.co.uk and tap on 'Register'
You could also use our link at the top of this page, which will bring you straight to the welcome offer and the sign-up process.
Enter Your Personal Details
First of all, you will need to enter your email and preferred password for the Lottoland account. Then, just below that, you will need to enter your full name and date of birth. Scroll down after this.
Enter Your Home Address
Next up, you will need to enter your country of residence and home address. It is important to make sure that this is correct, given that Lottoland will use it to verify the account.
Accept the T&CS and Tap on ‘Create a New Account'
Lottoland has set a deposit limit of £2,000 per day, but you can tick 'No limit' before signing up if you do not want this. You also have to accept the T&Cs, and then you just need to tap on 'Create a new account' to complete the process.
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User Reviews
Alison
May 14, 2023
Lottoland is one of the worst sites I have ever played.Awful gamingnothing but dead spins.They are making a lot of money off people by doing this..Its wrongDisgraceful