Paddy Power

New customers only, limited to one risk free bet per person. Place a first sports bet and if it loses Paddy Power will refund your stake in real cash up to £20. Only deposits using Paypal or Cards is eligble for the offer. T&C's Apply 18+

Introduction

Paddy Power is a well-known bookmaker, its been around since 1988 and based in Ireland. Paddy Power’s humour based TV adverts are very popular but it doesn’t stop there. On Twitter, they have amassed a total of 649k followers at the time of this review. Again they use Twitter as a marketing tool but post more humour based tweets than promotions. Is there more to Paddy Power than just funny tweets and TV Ads? Let’s find out.

Welcome Offer

Paddy Power has a fairly generous welcome offer for new customers (residents of the UK and Ireland only) risk-free £20 bet. To access this offer you must

1. Sign up by following this Paddy Power link
2. If you follow the link the promo code will already be in place
3. Deposit a minimum of £10
4. Place a bet in the sportsbook
5. If it loses you will be refunded up to £20 within 1 hour of the bet being settled

Promotions and Rewards

Paddy Power has many different innovative and unique promotions and offers. They are also doing a pretty good job of rewarding existing customers.

• Money Back Specials- These are usually for an upcoming sporting event. Money back is usually in free bets.  T&C Apply 18+
• Paddys Reward Club- If you place 5 £10 bets in a week you can receive a free £10 bet. Plus exclusive offers and much more. T&C Apply 18+
• Two Up You Win- Place a Pre Match single bet on any game in Premier League or La Liga. If the team you back goes 2-0 up in the game, Paddy Power will pay you out immediately. T&C Apply 18+
• Power Prices- At the time of reviewing they had “Thursdays Power prices”. Certain teams or players, having their odds boosted to win or score a goal. T&C’s Apply 18+

Appearance and Betting Markets

Navigating the website is very simple, for this, I am going to look at the sports section, in particular, the football section.  The home page has its iconic green around the outside. White middle with grey writing for the teams. At first glance, the teams writing is a tiny bit too small. The in your face lime green odds buttons are hard to miss though. It’s hard to read the text for the competition. Team names, home, draw or away result. But don’t worry you won’t miss the odds.

Being one of the biggest online bookies, it is no surprise that they have an abundance of markets to choose from.  A wide variety of sports varying from Football to Table Tennis. Furthermore, if you want to see the full list, the left-hand side of the page has an “A-Z Betting” tab. To sum up, Paddy Power has a huge selection of sports and betting markets. It is truly a one-stop shop for all your gambling needs.

Additionally, I will focus on the football market. After clicking on the “Football” tab in the left menu section. You will be presented with “Popular” football games on for the coming days. If you wish you find the more obscure markets, or just want to find games, not in the next few days. You can head to the “tournaments” section. Navigating is no problem but it could be made easier. Once you click on your desired league, there is no option to click back and find a game from another league.

All in all Paddy Power looks the part with a functional and good looking website. It could do with a few tweaks, maybe making the writing a slight bit bigger. Also making the transition from leagues less painful.

Live Betting and Streaming

Of course, Paddy Power has an extensive list of sports for live betting. As an example, we look at the In play section of the football. To start Paddy Power have an infographic available for all games I have looked at. As well as having the standard pitch infographic, there are more in-depth stats to the right. Overall they have an impressive collection of information. Also in leagues and markets that are more niche than others. The market odds are easy to locate for quick and decisive live betting decisions.

Live streaming is an extremely useful feature for betting. You can monitor the games progress instead of an arrow moving side to side on an infographic. Paddy Power has a free live streaming service for a number of sports, as long as your signed into your account. There seems to be more of a focus on football and horse racing, never the less, it is a key and necessary addition. If you rely on stats instead of watching live or just want to see the stats too. It is easy to move off the live feed to the infographic and stats feature.  Altogether I am impressed with the wide variety of information presented pre-game and live.

Mobile Betting

Paddy Power has two great options in their app and mobile site. Both are the same in design but, if you can we recommend downloading the app. This can save you time by activating the auto-login option or using your thumb or Face ID.

The app is actually only 5 months old and you may have seen their latest mobile app advert on TV.

The app lives up to the hype in their advert as it has fast load times, user-friendly navigation and utilises the menu and quick links for quick bet selection.

To stream live sports for free on the Paddy Power app and the mobile site you will need to log in and have a positive balance or have placed a bet in the last 24 hours. You can currently stream select football, tennis and golf events.

Overall, we are thoroughly impressed by how all three platforms work so well. Depending on your situation you can use a solid app, mobile site or desktop site or transfer between them painlessly.

Customer Service

As you are on the home page of Paddy Power, the help centre is very easy to find. Just next to the PP logo in the top left there is a button called help. Simply press this and you will be taken to the help centre. There you will find a number of methods to help you with any issues or queries.

• FAQ take up the majority of this page with the top 5 FAQ for sports at the top.
• Live chat is recommended for resolving most customer related issues.
• A phone number that is active 24 hours a day 7 days a week
• @AskPaddyPower twitter account for customer service

All in all, PP has a very good customer service help centre. It is easy to find and offers several different ways to resolve your issue.

Conclusion

In conclusion, PP offers an outstanding service to its customers. From the huge range of sports, betting markets in play and live streaming features. Reward schemes, great welcome bonus and plenty of unique and innovative promotions. It is easy to recommend PP as a solid choice for anyone looking for a new bookmaker. On top of all the features, they offer excellent customer service with several methods of contacting.

I feel like the website could improve on minor issues, some of the text being too small. And a back button to transfer smoothly between different leagues whilst selecting bets. For the most part, I am impressed with PP, their humour based marketing makes it a brand to love.