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Highbet UK Review (May 2022)
New sports betting sites are often being launched in the UK, with Highbet among the latest.
UK sports fans are already spoiled for choice when it comes to betting sites they can join. With a lot of competition out there, sites like Highbet have work to do if they are to make a splash.
Highbet is owned by Time Solutions, which according to the betting site is a company that is incorporated under the laws of Malta, where a lot of iGaming firms now have their bases.
Combining an online casino with a sports betting site, like a lot of rivals in the industry, Highbet is powered by software belonging to another industry firm in Malta, Aspire Global International. It is licensed and regulated by the Malta Gaming Authority as well as the Gambling Commission.
Highbet stresses in a mission statement posted on the sports betting site that it is “committed to providing fair play at all times”, a message that a lot of UK sports fans are likely to welcome.
But before deciding whether or not they want to join this new UK sports betting site, potential Highbet customers might have questions about the brand. This could include wanting more information about the owners behind the site, as well as what casino games can be played.
For all the answers to these queries, read on for our complete review of the Highbet betting site.
Introduction to Highbet
Highbet is one of the newest UK sports betting sites, which means it lacks the history of big brands such as William Hill, Betfred, Paddy Power, and others that are dominant in the sector.
Safety and security are always a big issue for people thinking about betting on a new site like Highbet. As the site uses the latest 128-bit Secure Socket Layer (SSL) encryption technology, this should not be a concern. The use of SSL protects customers’ data in transactions. Highbet also uses the latest firewall technology to help to make sure that users’ data is always safe.
Highbet’s debit card transactions are processed by Aspire Global International, which the betting site provides “with the best, safest and most secure transactions”. Aspire handles the financial side of things for a lot of new betting sites in the UK, so this should not be considered a problem.
A variety of different payment methods can be used to fund an account by users at Highbet. Cards from Visa and Mastercard are approved for use by Highbet, along with e-wallets such as Skrill and Neteller, plus PayPal. Bank transfer is another alternative, as well as the likes of Trustly, Paysafecard, Net Banking, AstroPay, and more, but not cryptocurrency just yet.
Like all of the other top betting sites in the UK, Highbet’s default language setting is English. But UK customers have the option to use this sports betting site in German, French or Finnish too.
Highbet Sportsbook Review
The Highbet sportsbook has an unusually bright colour scheme, with a rather garish blue and yellow design potentially too bright for some users to want to spend a lot of time on the site.
A lot of other UK sportsbook sites are powered by Aspire software, so many sports fans will probably be familiar with the navigation system on the Highbet sportsbook site. A clean split between live in-play markets and pre-match options keeps things simple and a top menu directs people to common betting options such as the Premier League and the Champions League.
Football betting is without a doubt the main focus at Highbet. Football fans can find more than 1,500 different markets to pick from with top leagues, cups and competitions from around the world offered. Various special price boosts and enhanced odds are available every day here too. A typical game in the Premier League has around 350 different bets at the Highbet sportsbook. As well as the obvious options like first goalscorer and correct score, it is possible to also place a bet on the number of cards that will be shown in the game, plus if a penalty will be awarded.
Tennis, basketball, MMA and ice hockey are some of the other top sports to bet on at Highbet. However, there are a couple of notable omissions from the list of sports available here. Fans of horse racing and greyhounds betting will be disappointed to see both of these are absent. It is also strange to see there is not a lot of esports betting at Highbet. Lots of people now enjoy betting on esports but anyone joining this UK sports betting site will not be able to do so at this time unless it is only some Counter-Strike: Global Offensive markets that they are browsing for.
Promotions are a key area for all new sports betting sites as this is where they can make an impact and persuade people from the UK to sign up for an account. Highbet has a decent enough welcome bonus that might tempt users to give this sports betting site a go. However, other than a special type of Halloween promotion that was running at the time of producing this complete review of the Highbet sportsbook in the UK, there were almost no bonuses offered.
Odds at Highbet tend to be OK for most major sports, but they are not the best around. The presence of price boosts can make a difference in this area, but most UK sports fans will be able to find better odds for their chosen selections on some of the other top betting sites.
Something that is missing at Highbet is live streaming. While this is the case for a lot of new betting sites in the UK, many people are now used to being offered the chance to watch a lot of live sports through their betting site account. Live streaming will need to be added to the Highbet sportsbook at some point in the near future as this will be a major drawback until it happens.
The lack of a mobile betting app could also be something that holds the Highbet sportsbook back. While the mobile site is optimised for smaller screens and makes it quick and simple to bet on the move, most top betting sites these days now have betting apps for iOS and Android.
Highbet Casino Review
Highbet is not just a sportsbook site, though, as it is also home to an online casino as well. This is good news for those who do not just want to have a bet on the big game of the day, but also fancy their chances of trying their luck on jackpot slots or perhaps at the virtual roulette wheel.
The welcome bonus on the casino side at Highbet looks a better bet than the sportsbook offer. Those who will use both parts of the Highbet site will probably, therefore, be better using the welcome casino offer, which includes some free spins as well as a deposit match bonus.
However, other than the welcome bonus there is not a lot on offer in terms of bonuses. While a lot of the top online casinos in the UK have a reload bonus or some other way to encourage their users to make repeat visits – like a VIP reward scheme – neither of these are in place at Highbet. It is worth remembering this is a new online casino, though, so these might be added later.
The number of games that can be played on the Highbet online casino in the UK is very good, with many hundreds of different options included in what is a stacked library of top titles. At the Highbet online casino, the focus is very much on slots, which is the case at most casinos now.
Famous slots such as Starburst and Gonzo’s Quest are among those given a prominent spot on the front page of the Highbet casino site. There were over 750 different slots to pick from at the time of putting together our complete Highbet casino review. Navigating around the casino site is simple enough with a search function able to be used for those hunting out a specific title. There is also the option to see a full A-Z of all the Highbet casino games or search by game provider.
NetEnt, Pragmatic Play, Quickspin, Play’n GO, Microgaming, Red Tiger and Blueprint Gaming are among the major developers and studios to have their games included on the Highbet casino site. However, Playtech is a notable omission from the list of studios that feature here.
The live casino is probably going to be the most intriguing part of the Highbet casino site for a lot of visitors from the UK. Live casino games are getting a lot more popular these days and Highbet has a good amount of choice in this department, with users able to pick from old casino classics like roulette, blackjack and baccarat. There are dozens of rooms for those games, ensuring that no matter the budget a customer has here, there is a live dealer room to suit them. Deal Or No Deal and Monopoly are also featured at the Highbet live casino as well, along with the likes of Lightning Dice, Dragon Tiger and a couple of different live poker games as well.
There are also various types of roulette and blackjack games in the table section at Highbet too. Not everyone likes the live dealer games, so these are a good alternative option to try out. Video poker appears to be missing from the list of games available, though, while there are no specific areas of the Highbet casino site for either poker fans or bingo lovers to try out at this time either.
Highbet’s online casino is solid enough – the live casino is particularly good – but a lack of top bonuses, offers and promotions means users may not feel it is worth visiting here regularly.
Highbet Customer Support Options
The first thing to note about the Highbet customer support options that can be used is that they are staffed between the hours of 8am to 1am CET, rather than being offered on a 24/7 basis.
With most major betting sites in the UK now providing round-the-clock customer support, this could be a problem for Highbet customers who might need to get help at some unusual hours.
However, there is a document uploading system included on the Highbet site. This means that those who need to send in documents to verify their account do not need to contact the site.
Live chat is available at the Highbet online casino and sportsbook site. Most people will probably find this to be the fastest way to get in touch with one of the site’s customer service agents.
Email is another of the different Highbet customer support options that can be used, but at the present time, there does not appear to be any way of contacting the betting site via telephone. As Highbet stresses that it firmly believes in “C.A.R.E” – which stands for Customers Are Really Everything – it does seem a little strange that phone telephone support is not offered at all.
Highbet also has accounts on social media sites including Facebook, Instagram and Twitter.
Highbet Payment Methods
Many potential UK customers likely want to know more about the different Highbet payment methods that can be used before they decide to proceed with registering for an account.
Like every other betting site in the UK, credit cards can no longer be used to make a deposit as a result of a change to the law. But debit cards from Visa and Mastercard remain among the most popular ways to make a deposit into betting accounts and both are offered at Highbet.
The list of approved Highbet payment methods is actually impressively long. Alongside e-wallets such as PayPal, Skrill and Neteller are slightly more unusual options like Klarna and Trustly, which are not often present on new sports betting sites and casinos in the UK. Highbet also allows its customers to make a payment via bank transfer, while alternatives include AstroPay and Paysafecard, though cryptocurrency like Bitcoin cannot be used here at this time. There is also no way to use either Apple Pay or Google Pay, which is a shame for mobile users.
Deposits are instant for most of the Highbet payment methods that can be used, but the pace of withdrawals made by users could be faster. Those who opt for bank transfer as their preferred withdrawal method from Highbet face a wait of between two to six working days to be paid.
Even e-wallets like PayPal – usually the fastest way to make a withdrawal from a UK better site – could take as long as two working days to receive funds that are being paid out by Highbet.