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Founded in 2021, BetDuel is a new online gambling site in the UK. BetDuel is owned and operated by Progress Play Limited and offers a good range of betting markets and casino games, but higher than average betting margins.

Steven Hubbard
Reviewed by Steven Hubbard
Last updated: 20/05/2024
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BetDuel UK Review (2024)

Sports fans in the UK already have plenty of choices when it comes to online betting sites they can join, but new bookmakers are still being launched on a regular basis - such as BetDuel.

One of the many new UK betting sites to come from the ProgressPlay Limited stable, this combined online sportsbook and casino will be aiming to find a gap in a very crowded field.

Due to the fact that BetDuel's online casino and sports betting site uses the ProgressPlay platform its navigation system and design are likely to have a familiar feel for many people.

Having only been founded in 2021, BetDuel is one of the newest online betting sites in the UK. BetDuel has a license to operate in the UK from the Gambling Commission, so the site is both safe and legal to use, with 128-bit SSL encryption also in place as part of its security standards.

Anyone who is still unsure about whether or not to sign up for an account with BetDuel might want to know more about the site's ownership and which sports are available to bet on here.

Our complete guide to BetDuel has full details, so read on for all the information about the site.

Introduction to BetDuel

ProgressPlay Limited - often referred to as just PPL for short - is one of the most famous names in the world of online betting. Already responsible for operating many of the newest online betting sites in the UK, PPL added to its brands with the launch of BetDuel's online sportsbook in 2021.

Even though PPL has chosen Malta for its base - in line with a lot of the top online gambling companies in the world - the firm has a licence so BetDuel can operate fully legally in the UK.

A range of e-wallets and online payment methods such as Apple Pay can be used to add funds to accounts at BetDuel, with pay-by-phone bill being another of the top options that are approved here.

Along with the BetDuel welcome offer that has been designed to tempt new players into signing up for an account, UK sports fans can also benefit from a variety of cashback betting bonuses.

Conceived with the aim of providing a high level of customer service, 24/7 help is available to users who opt to join this betting site, which has an online casino as well as its sportsbook too.

While BetDuel focuses on the site's sports betting area, providers such as Microgaming, NetEnt, and Big Time Gaming have their titles available to play in the casino. Indeed, as the BetDuel online casino has about 1,500 different games to try out it is well worth a visit.

However, we are primarily looking at the BetDuel sportsbook here, so what can users expect?

BetDuel Sportsbook Review

With so many different new online betting sites being launched, industry operators often have to put forward a very tempting welcome offer in order to convince players they should sign up for an account. BetDuel is currently offering a £10 free bet to those who sign up and deposit £10, meeting the qualifying conditions, which is in line with the welcome offer at other PPL bookies.

That BetDuel welcome bonus might not seem to be particularly alluring and it is fair to say that larger betting bonuses can be found at rival sites. However, rewards for existing customers are not forgotten at BetDuel, which has a programme in place although this focuses on the casino site.

It is also possible to earn cashback on a variety of sports bets, with users able to receive back 10% of their losses up to the value of £500 on sports such as Formula 1, football and tennis. This is a decent promotion, though the most prominent football bookmakers probably have something to say about that.

When it comes to the sportsbook itself, BetDuel at first glance appears to have a large range of sports to bet on. However, as is the case with a lot of the other new online sports betting sites that are launched by PPL in the UK, greyhound betting is not available at all at BetDuel. Fans of horse racing betting will also be disappointed when they see that only races in the US are offered, with far better bookmakers out there on that front.

Football fans will be happier, however, with well over 1,000 different leagues, cups, tournaments and so on to pick from, covering matches taking place in every corner of the globe.

As with the biggest and best UK online betting sites, the Premier League is one of the most popular things to bet on at BetDuel, which has more than 350 different markets to pick from for each PL game.

Other top sports to bet on at BetDuel include the usual suspects such as tennis, both codes of rugby, cricket, basketball and so on, but plenty of more minor sports are available too. BetDuel has markets for NASCAR, handball, chess, beach volleyball, biathlon and kabaddi, though the choices within each of them might be a little limited.

Like a lot of the other new UK betting sites out there, BetDuel has a strong focus on esports betting, which a lot of people are tipping to be the future of the industry. Call of Duty, League of Legends and Dota 2 make up just some of the esports that are available to bet on, along with Valorant, Rainbow Six and more.

Politics betting markets are offered at the BetDuel sportsbook too. Users can bet on the outcome of a variety of elections around the world, as well as the identity of the next party leaders in the UK. Some TV, film and novelty specials are available to pick from here as well, with the Italian series of the X Factor among those to be offered at BetDuel at the time of writing.

Live in-play betting is decent enough at BetDuel, with the site using the same basic interface as the other PPL betting brands in the UK. Some sports fans are likely to be used to having more data and statistics available when browsing live in-play markets and BetDuel currently lacks live streaming as well, so it is fair to say its offering in this department lags behind some top rivals.

All in all, BetDuel is very similar to a lot of the other new online betting sites in the UK due to the fact it comes from ProgressPlay, which powers a lot of internet bookmakers. As such, issues such as a lack of betting bonuses, no sports live streaming and limited horse racing betting are in play.

BetDuel Customer Support Options

The customer support options at BetDuel are very similar to other PPL betting brands. Users who have a problem with their account should head to the support tab on the BetDuel site, where they will be presented with a comprehensive help section boasting a solid FAQ to start.

Most people will probably be able to find the answer to common queries such as which deposit methods are available to be used here, but if not they can opt to get in touch with customer service, which BetDuel claims is available to be used on a 24/7 basis, which is very handy.

Live chat is likely to be the most popular way to contact the customer support team at BetDuel, though help can also be accessed via email for those who prefer to get in touch via this way.

The support centre at BetDuel is essentially the same as on some of the other new UK online betting sites to be launched by ProgressPlay Limited, which includes BetMorph and others.

BetDuel Payment Methods

Various BetDuel payment methods are offered but most people who sign up for an account at this new UK online sportsbook will probably opt to use a debit card to make a deposit here.

A minimum deposit of £10 is in place at the BetDuel online sportsbook and casino, which might be off-putting for those who were hoping to be able to play with a smaller amount of their cash.

While credit cards can no longer be used to fund online gambling in the UK after a change to the law was made a couple of years ago, BetDuel does offer the option to pay via phone bill.

E-wallets like PayPal are also supported, though signing up and using one of those to make a deposit may mean that customers at BetDuel are not eligible to claim the site's welcome deal.

Withdrawals are not the fastest at BetDuel, which might be frustrating for those players who face a significant wait to get their hands on their winnings.

When taking money out of a BetDuel account, the site warns it can take up to seven days to be paid out via a debit card. Those who do not want to wait that long are advised to opt for Neteller, with payments made in 24 hours.

The other thing to highlight about the BetDuel payment methods is that, as is the case with the other new UK online betting sites launched by PPL, a fee is charged for withdrawals.

While this is set at a fairly minimal amount - 1% of the withdrawal amount and capped at £3 - users are unlikely to be happy about the fact they will not receive the full 100% of their winnings here.

Customers at BetDuel will also have to verify their payment method by providing documents before they are able to make a withdrawal.

While this should be a quick and easy step to go through, it does lengthen the process by which players can get their hands on their winnings.

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