ZetBet sports is a brand new online sports betting site to launch in the UK (April 2022). Players will find a comprehensive sportsbook with 30+ sports, competitive betting odds, 1000's of markets and a good range of payment methods. But, the customer support could be improved and the sites loading times are not the best.
UK sports fans have plenty of choices when it comes to betting sites and new options are being launched on the market all the time, with Zetbet Sports adding to the range of selections here.
Another UK betting brand to be owned by Marketplay Ltd, Zetbet Sports is likely to have a familiar feel as it follows a similar style and navigation system to the company's other sites.
With 128-bit Secure Socket Layer (SSL) encryption technology in place, users can feel assured that Zetbet Sports should be a safe place for them to have a bet on the big game of the day.
However, people are likely to have a few other questions about what it is like to use Zetbet Sports, such as what markets are available and whether the odds are usually good value.
Our review of Zetbet Sports has all the answers, so read on for full information about the site.
As Zetbet Sports is one of the newest sports betting sites in the UK, it is likely to find it quite a challenge to compete with some of the biggest and best online bookmakers that are out there.
However, as Zetbet Sports is another site to come from the Marketplay Ltd stable, customers are in safe hands. The company runs a lot of different solid sports betting sites in the UK.
As is the case with other Marketplay Ltd websites, the games that are available to play on this website are powered and operated by Aspire Global International - a big brand in the business.
The sportsbook, therefore, has the same layout as plenty of other new UK sports betting sites, which helps people to find their way around but does mean Zetbet is not very original. The site is also yet to launch its own Zetbet Sports mobile betting apps for either Android or for iOS either.
Zetbet is licensed and regulated by the United Kingdom Gambling Commission, so the site can be considered very safe and secure to use, even if it has not been operational for very long.
One problem could be that while the Zetbet customer support team is available seven days a week, help is only offered from 08:00 CET to 00:00 CET rather than all the way round the clock. There is a document uploader for those who need to provide ID to verify their identity at Zetbet, which like most sports betting sites in the UK these days has a KYC process users must follow.
A decent welcome bonus is on the table to try to convince people to sign up for an account here and there is a solid range of deposit methods to pick from, including debit cards from Visa and MasterCard plus leading e-wallet options such as PayPal, as well as Trustly and MuchBetter.
But what can new users expect if they do decide to join Zetbet Sports? Let's take a closer look.
UK sports fans who have used other Marketplay Ltd betting sites will probably notice that Zetbet Sports has a similar style, with the sportsbook looking much the same as a lot of other brands. That can be a plus point as it is easy to find the right way around the site, but it does mean that Zetbet's sportsbook does not have a unique design to help it to stand out in a crowded market.
Zetbet offers a wide array of sports, but football is naturally the top sport to be on at this site. There are more than 1,500 different markets on offer, covering leagues, cups and competitions from every corner of the globe. If there is a match that a customer wants to bet on, the odds are that Zetbet will have it. For a typical big game in the Premier League, Zetbet Sports customers will be able to pick from 350 different bets, so they are certainly going to be spoiled for choice.
Horse racing and greyhounds betting markets are offered, which is good news as sometimes these are missing at new UK betting sites. Zetbet Sports has some global meetings but not quite the same level of depth for racing fans who are used to using the UK's best betting sites. There are plenty of antepost betting markets, though, for those who like to bet in advance.
Tennis, basketball and Formula One are some of the other top sports to bet on at Zetbet, which also has decent coverage of more minor sports such as futsal, speedway, hurling and handball. As is the case with many of the newest UK sports betting sites, Zetbet also has a dedicated esports section. Fans of esports betting can pick from markets covering the likes of CS:GO, League of Legends and Dota 2, but there is not quite as much on offer as on other sites here.
An area where Zetbet Sports needs to make improvements is in its live in-play betting. While there are plenty of live sports to pick from, the depth of markets on offer is not very good. There is a lack of live streaming - usually also true for most new UK sports betting sites - while the interface for live in-play betting is not particularly user-friendly and lacks data and statistics.
Promotions are one of the key ways that a new UK sports betting site such as Zetbet Sports tries to attract new customers. As well as a solid enough welcome bonus at Zetbet Sports, customers can also make the most of a betting bonus that lets them boost their winnings from combo bets by up to 77%. To qualify, users must make at least four selections here.
Odds on the Zetbet sportsbook are OK without troubling the best betting sites in the UK in this area. Testing indicated that football betting odds at Zetbet Sports fall somewhere in the middle of the park, so for sports fans determined to find the best possible value they may go elsewhere.
Like a lot of new sports betting sites in the UK these days, Zetbet Sports also has a casino option. This part of the site has an area dedicated to live casino games, so those who like to play slots, as well as casino classics such as roulette or blackjack, are well covered at Zetbet. When it comes to the Zetbet sportsbook, it has made a solid enough start but improvements such as more racing markets, live streaming and better odds could take it to the next level.
A department where it is harder for new UK sports betting sites to match the industry's most established names is customer service, so how does Zetbet Sports stack up in this area?
While help and support is offered seven days a week at Zetbet Sports, the site does not yet have 24/7 coverage. This is a shame as it means those who like to place bets or play casino games through the night - perhaps as they work shifts - may have to wait to get support.
Zetbet Sports does have an FAQ section that can be accessed around the clock, though, so this helps to fill in the gap for the lack of 24/7 customer support, which may be added at a later date.
In a mission statement, ZetBet states that "we believe in "CARE" - Customers Are Really Everything" but the inability to offer 24/7 customer service is an issue in that case. There is also no live chat at this time, which is something that stands out as almost every major betting brand in the UK already allows their customers to get in touch via this instant communication method.
Users are directed to get in touch with Zetbet Sports customer service via email, so those who prefer to get help over the phone could also feel let down and disappointed by the department.
Zetbet Sports customer service is definitely an area lacking on this new site at the present time.
While it is clear that upgrades need to be made to the Zetbet customer service, Zetbet Sports payment methods are more in line with what people would expect on a new UK betting site.
While a credit card can no longer be used to make a deposit into a betting site in the UK, Visa and MasterCard debit cards are still available to be used as options on the Zetbet Sports site.
Those who prefer to use an e-wallet to add funds to their account can use PayPal, while Trustly, MuchBetter and Paysafecard are among the other approved banking options here.
There is no option to pay by phone bill at Zetbet Sports at this time, while the new UK sports betting site has yet to embrace cryptocurrency as a payment method as well. Bitcoin is growing in popularity as a deposit method for online betting but crypto is not on offer at Zetbet just yet.
Withdrawing winnings via PayPal or MuchBetter is likely to be the best option at Zetbet. The site says it pays out to these banking options within a couple of business days, while those who opt to take out cash on a debit card could have to wait almost a week to receive their winnings.
According to Zetbet, cash out requests are processed within 48 hours from the date of request, but users who change their minds are able to withdraw the payment request during this period.
December 28, 2022
2-6 days for widraw are we back to 2000
November 24, 2022
shocking site imo - do not go near them - im still trying to get a withdrawal i made
September 9, 2022
they ask some mythical documents for verification they have worst options in sportsbook and They are fraud dont try to play on that website
August 4, 2022
You cant even log n to cash out your money more than 48h site not workSCAM-AVOID
August 3, 2022
Thos site is horror You cant log n you wait more than 2 min to authorisate tickets price change n this 2 min....completly horrible AVOID AVOID AVOID
July 22, 2022
I won 400 and odd pounds said i csn cash out when remove bonus which was 13 pounds yet it removed my full balance of 437 and woukdnt give back .not happy
June 29, 2022
Rejected my bet but the stake was not refunded....even after asking for it twice....kept stating they had escalated it but still nothing.
June 26, 2022
Very slow site frustrating waiting for bets to be authorised money credit doesnt show when you place a bet until you log off and log back in poor odds I have now closed my account.
May 24, 2022
Refused to honour sign up bonus after qualifying bet sttled. Avoid
May 19, 2022
AvoidPlaced a winning bet on sport. The return was the same as my stake and was not credited. Support said it was escalated but 5 days later nothing back. When asked to get in touch with escalation team they said that I cant. So still waiting and over 400 owed. Terrible
May 10, 2022
avoid site they refused to give welcomebonus
May 8, 2022
Avoid avoid avoid ... will not pay back to your card because of an error which is never fixed and so you have to go through an exhaustive process of form filling and the wait is totally out of order.I have to give one star because the system wont allow me to put no stars
May 8, 2022
The worst horse and dog racing site i have ever used. You have to wait while your bet is authorised which can lead to backing the same horse twice because you think the bet has not gone through.Only a certain very few dog meetings are offered none from Australia.The site was so unuser friendly i closed it thats when the fun started.good luck with trying to get your money back ive been trying for a month now and keep getting it takes 1-6 days to reach your account and thats having complained to the gambling comission