Matchbook is one of the most intriguing betting platforms in the UK. Founded in 2004, the site is one of the biggest and most recognised betting exchanges available.
Given its popularity online, and the speed that markets can change, having an app was seen as a worthwhile step forward. So, in 2018, Matchbook arrived on the iOS and Android App Stores.
This is one of the best apps that we have seen on the market, with an average rating of 4.5 stars from more than 2,000 reviews, which is heavily impressive. However, the ratings are not blank.
Customers say that the app is quick to run, allowing you to navigate around different markets with ease.
However, some of the negative reviews state that the customer service is poor, or that they have struggled to get their money out of their account. So, we took a look at the app, and tested it across several categories.
Matchbook uses bonus codes for their new customer offers, but at this time, only a sports welcome offer is available.
| Operator | Welcome Offer | Bonus Code | Claim Offer | |
|---|---|---|---|---|
| Betting Offer 0% Commission for 110 Days | COMMFREE110 | Claim Offer | New Customers Only. Sign up using Bonus Code: COMMFREE110. Pay 0% commission on all sports bets for your first 110 days. Users making their first deposit by Skrill, Neteller or PaySafe card will not qualify for this promotion. T's and C's Apply. Be Gamble Aware. 18+ |
If you are looking to sign up on Matchbook through the app, you can follow our step-by-step guide on how to do so below:
After installing the app, entering the Matchbook (via the site or app), then look towards the top right of the screen and you will be shown two options - we, of course, want to tap 'Join' here.
Starting things off, you must provide some basic account information - such as your name and date of birth, to help create the basics of your account, and following this, you will be asked to create your actual account information. Additionally, you can enter your bonus code.
Following this, you will be asked to provide your address and phone number, and this is to further verify your account - unfortunately, the details must be inserted manually, which is not often seen in this process.
Finally, you will be asked to provide a Security Question and Answer. Once this has been done, confirm your preferences and tap 'Join Matchbook'. Good Luck!
We have tested the deposit and withdrawal processes on the Matchbook app, but since they are rather comprehensive subjects, we have dedicated pages for you to check out. On those, you can find all the details about the methods, the step-by-step process and other helpful tips.
When you load into the Matchbook app, the popular areas are instantly laid out. In fact, you will quickly see what sports punters most commonly head towards, as well as the fixtures starting soon.
For us, we have punted on football and horse racing through the site before, so these were the first two options shown to us in the app.
Heading into the areas themselves, you can either use the icons on the homepage, or select one via the sports menu.
Admittedly, with only 13 different sports, the general markets are slightly weaker than other exchange platforms, without even considering other sportsbook options. Indeed, most of the best betting options in the UK have around the 30 mark.
Nevertheless, the markets are strong, with value being accessible given the exchange model. In fact, instead of having betting margins, the site charges a 2% commission, which is pretty standard.
On a regular elite football game, like a Premier League fixture, there are more than enough markets to choose from. However, the layout may make this not seem like the case.
Horse racing is certainly where the app excels, though. Navigation is easy, the odds remain extremely competitive and streaming makes it a competitor in the sector.
Furthermore, the variety of markets gives a nice breath of fresh air in the scene, with 'Place' markets available, which is sometimes rare to see.
Despite being an exchange site, Matchbook does actually offer a casino area for those interested. But, as you would expect, there are certainly better options on the market.
With several different sections on offer, customers can find some of the most popular games, such as 'Starburst', 'Ted Megaways' and 'Starlight Princess'. However, the seemingly app-exclusive search feature allows for more selections to show.
As a result, 'Pragmatic Play', 'BluePrint Gaming' and 'NetEnt' games are more easily located.
The Live Casino area is also rather impressive, with several classic and game lobbies available. Whether it is poker, blackjack, roulette or baccarat that you want to play, you can easily scroll the different sections.
Additionally, finding 'Live Game Shows' like 'Marble Race', 'Monopoly Live' and 'Crazy Time' is also made easy, thanks to the search area.
For an exchange platform, the casino is really, really impressive, even if there are a few provider omissions.
Being able to access customer support quickly is one of the most important things of any app, and Matchbook excels here. Whenever you are in need of assistance, tapping the 'Menu' option brings up a 'Help and Support' tab.
As a result, within only a few clicks you can get help with whatever you need.
With a list of FAQ areas, navigating this section is made incredibly easy, lessening the need to contact the customer support team.
If you would rather speak to a member of the Matchbook team, though, this can also be done in an instant. At the top of the page, 'Contact Us' is the second option in the list, and tapping this will give you the option to start a live chat.
Customer Service is so easy to get right, and when bookmakers do it well, it can only be applauded. This is certainly the case with Matchbook.

Matchbook is certainly a bit of a mixed bag. As an exchange platform, it holds a place in the market, largely because it offers value that cannot really be found elsewhere.
So, if you are looking for good odds, mainly on horse racing, Matchbook has the app to try. However, if you are looking for a more 'traditional' bookmaker, there are better options.
The 2% commissions may be slightly confusing to some, and for casual punters, the interface may be off-putting. So, there are certainly better options for those who enjoy a bet on a Saturday.
A solid app, certainly, but probably only for a select market.

Ben is an accredited football journalist who follows anything from League One to Serie A, also working for the likes of SempreMilan and Total Italian Football. As an avid punter, he has become the master tester at BettingLounge, refusing to take bookies by their words when it comes to withdrawal times and much more.