Planet Sport Bet is new UK online sports betting site, attempting to make its mark in an already saturated market. Who owns the site, how does it stack up against competitors and most importantly, is it safe to use? In this review, we get to the bottom of these questions and more.
|50 free spins
Planet Sport Bet is another new UK online sports betting site aiming to capture a slice of the increasingly profitable pie. Part of the Planet Sport Network - including sites such as Football365, TEAMtalk, Planet Rugby and Planet F1 - Planet Sport Bet was first launched in 2021. Tipstrr, a content subscription platform, is also a part of the firm.
Although the site is owned by the Planet Sport Network, it is operated by Playbook Gaming Limited under a white-label solution. Other sites under the Playbook umbrella include DragonBet, a site we have reviewed in the past and also have a few offers for.
As with many top UK betting brands, Planet Sport Bet has partnered up with a brand ambassador in a bid to increase the profile of the site. Robbie Savage, who made more than 500 club appearances in his career and has since become a major TV pundit, is on board here.
Planet Sport Bet might be a relatively new sportsbook, but knowing it was from the guys behind TEAMtalk and Football365, I could see it was going to be something special. Planet Sport is a business going places and I’m delighted to be part of the team for the new football season.
This year’s campaign looks set to be a real cracker with so many subplots along the way, and I’m looking forward to sharing some typically honest views around the key news and events - and maybe even the odd winning prediction - over the coming months with the wider Planet Sport fanbase.
With Planet Bet Sport not being one of the most famous betting brands in this country, many UK sports fans will be asking whether or not the platform is legal in the UK. Planet Bet Sport has got the necessary licence from the Gambling Commission, which regulates the sector, so it is fully legal.
Furthermore, Planet Bet Sport are registered with IBAS - the Independent Betting Adjudication Service - and this is another layer of safety for the users. Eventual disputes with Planet Bet Sport can be escalated by the users to IBAS, where an independent ruling will be made. For the registered operators, this ruling is also legally binding.
Planet Bet Sport has racked up a considerable amount of poor reviews on Trustpilot. The most common complaint relates to the verification process, which has stopped some users from withdrawing their winnings. Others have had their account suspended without warning, despite depositing money into their betting accounts. Therefore, while Planet Sport Bet may be legal, there is cause for concern about the verification processes in place.
Promotions are a key way for any betting brand to attract customers to sign up for an account, especially for fresher online sportsbooks such as Planet Sport Bet. The site's current welcome bonus is offering punters a £10 free bet, provided the user places a minimum £10 bet following sign-up.
This is far from the best welcome bonus in the business right now, and it is not helped by the terms and conditions. In fact, the selected bet must have a minimum odds of evens and there are various bet types that do not qualify. For example, build-a-bets - which has become increasingly popular among punters - does not qualify for the welcome bonus.
There are quite a few promotions to take advantage of on Planet Sport Bet. The site is regularly updated with new ones based on the big sporting events during the week, which is a nice feature for avid followers of sports. These promotions can be found across Planet Sport Bet's social media, among them Facebook, Instagram and X, as well as at the top of their site.
Furthermore, Planet Sport Bet offer a boost of up to 50% on acca winnings provided it was placed on sports. The bet must be placed before the events in question, with minimum odds of 1/5 each, and also needs to include at least five selections. A chance to win a free £10 bet every week is another regular promotion at Planet Sport Bet, but much like the welcome offer mentioned above it is let down by unfavourable terms and conditions.
The payment methods available on Planet Bet Sport are few, currently accepting deposits made via either Mastercard, Visa, Maestro or cheques. Bank transfers can also be used, but a lot of sports fans now find this to be rather slow and clunky. Especially when it comes to withdrawing winnings, when there can be a long delay.
As one of the fastest ways to withdraw winnings, many people now prefer to use an e-wallet such as Skrill, PayPal or Neteller to move money online. However, the list of approved Planet Sport Bet payment methods does not include a single e-wallet, while other common options such as Apple Pay, Google Pay and Paysafecard also are missing from the list.
Planet Sport Bet will not impose any additional charges when you deposit from a debit card, but beware of potential charges from your card provider or bank when making an online payment.
|Debit Card (Mastercard, Visa, Maestro)
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The page for withdrawals is easily accessible on Planet Sport Bet, located on the account tab. The clearance time for a withdrawal will depend on the method you used to deposit your funds. In compliance with money laundering regulations, the withdrawal will be made via the same method. Those who used a debit card to deposit funds, for example, can expect the withdrawal to be processed within two to five working days.
|Debit Card (Mastercard, Visa, Maestro)
|Not specified/Not specified
|Not Specified/Not Specified
Planet Sport Bet have a KYC, Know Your Customer, process in place to verify the account of new users. However, even after making a deposit, users may be asked to provide additional documentation to verify their identity. Accepted documents for this purpose include:
Failure to comply with the process could result in a suspension, meaning withdrawals can no longer be made even if there are winnings in the account. Users need to be wary of this as discussed in the 'Is Planet Sport Bet Safe?' section above.
Planet Sport Bet’s Sportsbook covers most of the major options that sports fans will be looking for:
Naturally, football is by far the top sport on offer at Planet Sport Bet, which has markets for leagues, cups and competitions from every corner of the globe. The World Cup, Champions League and the Premier League are some of the most popular options with hundreds of markets for each game.
Horse racing has its own area at Planet Sport Bet and the meetings covered are accessible via a tab at the top of the page. As well as all the racing action from courses in the UK and Ireland, there are plenty of global meetings to check out too. Ante-post markets are available well in advance for major races such as the Cheltenham Gold Cup, which is good news for fans of the sport of kings who like to lock in a good price early on.
While handball, cycling and baseball are offered, those who want to bet on minor sports such as badminton, bandy or chess will not be able to find markets for them at Planet Sport Bet. The site is also missing out on esports betting despite its increased popularity in recent years.
On the other hand, there are some political betting markets to explore, such as for upcoming byelections in the UK. The TV and specials area, meanwhile, has markets such as who will be named the new James Bond.
There is also a virtual sports section on offer at Planet Sport Bet, where you can choose from virtual racing, virtual golf, virtual greyhounds and even virtual basketball.
Unlike some of the newest online sportsbooks in the UK, Planet Sport Bet has created its own mobile betting apps. These are available to download for both iOS and Android, with users just needing to head to the respective app stores in order to get them on their handheld devices.
On the App Store, Planet Sport Bet has a rather poor rating as a result of five user reviews. On the Google Play Store, however, the app has registered over 1,000 downloads and one five-star review. While it may not have the fancy features of the main competitors, the app has a good layout for easy navigation and will suffice for all the main betting needs.
Planet Sport Bet have a number of tools aimed at ensuring responsible gambling among its users. There is a page dedicated to the subject, where the users can ask themselves a series of questions regarding their betting habits. Furthermore, contact information for the major gambling counselling organisations - such as GamCare - is also available for the users.
Further tools include a deposit limit, which the users can adjust themselves, and increases only come into effect after 24 hours. The site also has a Play Break feature, with a minimum period of 24 hours, as well as Self-exclusion via GamCare. Although this information is useful, it lacks visibility on the Planet Bet Spot site with users having to scroll down to the footer.
Unfortunately, as is the case with many new UK online sportsbooks, the Planet Sport Bet customer support options are rather limited. It will not necessarily be quick or easy for users to get in touch with customer support if they are experiencing an account issue.
There is an email address that can be used to contact the department, along with a frequently asked questions section on the site. However, options such as telephone or live chat are lacking. Planet Sport Bet's social media channels are also listed under the 'Contact Us' section, suggesting that users can get in touch there as well.
Nevertheless, these support options are not enough for a new operator aiming to establish itself on the market. Therefore, in order to further enhance the customer experience and overall quality, Planet Sport Bet could do with improving its customer support.
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Planet Sport Bet is a relatively new site and it shows in almost every aspect. Many promotions have unfavourable terms and conditions, the deposit/withdrawal methods are limited and customer support options are severely lacking.
Above all, though, there is a great deal of concern regarding its verification processes. While the operator Playbook Limited meets the legal requirements set out by the Gambling Commission, failing to pay out the hard-earned winnings of the users is never good practice. The site layout and navigation - which are two of the few positives - do not make up for these shortcomings.
As such, we do not recommend Planet Sport Bet for sports bettors. Especially considering the quality of the competition, with many betting sites offering a far more pleasant user experience. The harsh truth is that Planet Sport Bet has a long way to go before it can be considered an adequate alternative.
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