Planet Sport Bet UK Review - Is It Safe or a Scam? (2024)
Planet Sport Bet is new UK online sports betting site, attempting to make its mark in an already saturated market. Who owns the site, how does it stack up against competitors and most importantly, is it safe to use? In this review, we get to the bottom of these questions and more.
Planet Sport Bet offers
Planet Sport Bet Overall Score
| Bonus | 7 |
|---|---|
| Sportsbook | 7 |
| Casino | 8 |
| Customer Support | 5 |
| Payment | 5 |
| Licensing Safety | 7 |
| Design and Usability | 7 |
| Overall | 7 |
Planet Sport Bet is a relatively new site and it shows, though some punters might still find decent luck with this bookie. The complaints about the account verification process, as well as the lack of customer support options, are concerning and must be taken into consideration. However, there is a decent sports welcome offer up for grabs and a very good one for the casino section.
If you can live with the lack of payment methods, and the inevitable drop in quality compared to the best bookmakers in the UK, Planet SportBet could be worth a go. Promotions, while not always brilliant, are updated on a regular basis and some of them are tailored to specific events. This is always nice to see, showing that the site is somewhat cared for.
About Planet Sport Bet
Planet Sport Bet is another new UK online sports betting site aiming to capture a slice of the increasingly profitable pie. Part of the Planet Sport Network - including sites such as Football365, TEAMtalk, Planet Rugby and Planet F1 - Planet Sport Bet was first launched in 2021. Tipstrr, a content subscription platform, is also a part of the firm.
Although the site is owned by the Planet Sport Network, it is operated by Playbook Gaming Limited under a white-label solution. Other sites under the Playbook umbrella include DragonBet, a site we have reviewed in the past and also have a few offers for.
As with many top UK betting brands, Planet Sport Bet has partnered up with a brand ambassador in a bid to increase the profile of the site. Robbie Savage, who made more than 500 club appearances in his career and has since become a major TV pundit, is on board here.
Planet Sport Bet might be a relatively new sportsbook, but knowing it was from the guys behind TEAMtalk and Football365, I could see it was going to be something special. Planet Sport is a business going places and I’m delighted to be part of the team for the new football season.
This year’s campaign looks set to be a real cracker with so many subplots along the way, and I’m looking forward to sharing some typically honest views around the key news and events - and maybe even the odd winning prediction - over the coming months with the wider Planet Sport fanbase.
Is Planet Sport Bet safe?
With Planet Bet Sport not being one of the most famous betting brands in this country, many UK sports fans will be asking whether or not the platform is legal in the UK. Planet Bet Sport has got the necessary licence from the Gambling Commission, which regulates the sector, so it is fully legal.
Furthermore, Planet Bet Sport are registered with IBAS - the Independent Betting Adjudication Service - and this is another layer of safety for the users. Eventual disputes with Planet Bet Sport can be escalated by the users to IBAS, where an independent ruling will be made. For the registered operators, this ruling is also legally binding.
Planet Bet Sport has racked up a considerable amount of poor reviews on Trustpilot. The most common complaint relates to the verification process, which has stopped some users from withdrawing their winnings. Others have had their account suspended without warning, despite depositing money into their betting accounts. Therefore, while Planet Sport Bet may be legal, there is cause for concern about the verification processes in place.
Planet Sport Bet Welcome Offer
Promotions are a key way for any betting brand to attract customers to sign up for an account, especially for fresher online sportsbooks such as Planet Sport Bet. The site's current welcome bonus is a bet £10 get £10 deal, provided the user places a £10+ bet following sign-up.
This is far from the best welcome bonus in the business right now, and it is not helped by the terms and conditions. In fact, the selected bet must have a minimum odds of evens and there are various bet types that do not qualify. For example, build-a-bets - which has become increasingly popular among punters - does not qualify for the welcome bonus.
Players who join Planet Sport Bet for the casino can claim a decent welcome offer, with 50 no wagering free spins up for grabs. To claim these, you need to wager £20 on slots on the same day as the registration. Some might consider £20 a bit high, but the absence of wagering requirements for the free spins somewhat makes up for this.
Planet Sport Bet Promotions
There are quite a few promotions to take advantage of on Planet Sport Bet. The site is regularly updated with new ones based on the big sporting events during the week, which is a nice feature for avid followers of sports. These promotions can be found across Planet Sport Bet's social media, among them Facebook, Instagram and X, as well as at the top of their site.
Furthermore, Planet Sport Bet offer a boost of up to 50% on acca winnings provided it was placed on sports. The bet must be placed before the events in question, with minimum odds of 1/5 each, and also needs to include at least five selections. A chance to win a free £10 bet every week is another regular promotion at Planet Sport Bet, but much like the welcome offer mentioned above it is let down by unfavourable terms and conditions.
Planet Sport Bet Deposits
The payment methods available on Planet Bet Sport are few, currently accepting deposits made via either Mastercard, Visa, Maestro or cheques. Bank transfers can also be used, but a lot of sports fans now find this to be rather slow and clunky. Especially when it comes to withdrawing winnings, when there can be a long delay.
As one of the fastest ways to withdraw winnings, many people now prefer to use an e-wallet such as PayPal, Skrill or Neteller to move money online. However, the list of approved Planet Sport Bet payment methods does not include a single e-wallet, and there is no option to use Apple Pay, Google Pay or Paysafecard either.
Planet Sport Bet will not impose any additional charges when you deposit from a debit card, but beware of potential charges from your card provider or bank when making an online payment.
| Payment Method | Fee | Min/Max Deposit |
|---|---|---|
| Debit Card (Mastercard, Visa, Maestro) | Free | £10/Not Specified |
| Bank Transfer | Free | £10/Not Specified |
| Cheque | Free | Not specified/Not Specified |
Planet Sport Bet Withdrawals
The page for withdrawals is easily accessible on Planet Sport Bet, located on the account tab. The clearance time for a withdrawal will depend on the method you used to deposit your funds. In compliance with money laundering regulations, the withdrawal will be made via the same method. Those who used a debit card to deposit funds, for example, can expect the withdrawal to be processed within two to five working days.
| Withdrawal Method | Fee | Min/Max Withdrawal |
|---|---|---|
| Debit Card (Mastercard, Visa, Maestro) | Free | Not specified/Not specified |
| Bank Transfer | Free | Not Specified/Not Specified |
While there is no set maximum withdrawal amount, requests amounting to £20k or more could require additional arrangements as per Planet Sport Bet's terms and conditions.
Planet Sport Bet Account Verification
Planet Sport Bet have a KYC, Know Your Customer, process in place to verify the account of new users. However, even after making a deposit, users may be asked to provide additional documentation to verify their identity. Accepted documents for this purpose include:
- a bank statement or a payslip with the address displayed
- a letter from HM Revenue and Customs
- a passport or driver's licence
- a contract or bill addressed by a utility supplier.
Failure to comply with the process could result in a suspension, meaning withdrawals can no longer be made even if there are winnings in the account. Users need to be wary of this as discussed in the 'Is Planet Sport Bet Safe?' section above.
Planet Sport Bet Sportsbook Review
Taking a look at the sportsbook, which is obviously the core product of Planet Sport Bet, there are just over 20 different sports to bet on. This is not the highest figure, truth be told, and the depth of markets is not great for all of these.
Naturally, football is by far the top sport on offer at Planet Sport Bet, which has markets for leagues, cups and competitions from every corner of the globe. The World Cup, Champions League and the Premier League are some of the most popular options. However, when taking a look at a Premier League game, we found that there were only around 100 markets offered. A lot less than the top football bookies in the UK.
We also tested the betting margins of Planet Sport Bet, which is something that most punters tend to overlook. To our surprise, the site scored a rather low average of 5.47%, which is in line with some of the best bookmakers in the country. Punters who sign up on the site will not have to worry about excessive fees, in other words.
Horse racing has its own area at Planet Sport Bet and the meetings covered are accessible via a tab at the top of the page. As well as all the racing action from courses in the UK and Ireland, for which live streaming is offered, there are plenty of global meetings to check out too. Ante-post markets are available well in advance for major races such as the Cheltenham Gold Cup. The standard promotion best odds guaranteed is also in place, which is a huge plus.
While handball, cycling and baseball are offered, those who want to bet on minor sports such as badminton, bandy or chess will not be able to find markets for them at Planet Sport Bet. The site is also missing out on esports betting despite its increased popularity in recent years.
On the other hand, there are some political betting markets to explore, such as for upcoming byelections in the UK. The TV and specials area, meanwhile, has markets such as who will be named the new James Bond.
There is also a virtual sports section on offer at Planet Sport Bet, where you can choose from virtual racing, virtual golf, virtual greyhounds and even virtual basketball.
| Football Markets (Premier League Game) | 100 |
|---|---|
| Betting Margins (Average) | 5.47% |
| Horse Racing Coverage (Countries) | UK & Ireland + International |
Planet Sport Bet Casino
Planet Sport Bet also has a casino, as already mentioned in the 'Planet Sport Bet Welcome Offer' section, and we imagine that a decent amount of players will sign up given the no wagering free spins offer. In total, there are an impressive 900+ games to play at Planet Sport Bet and this is certainly more than we expected, although it is still not among the best online casino sites in the UK.
Slots make up a majority of the library, as you would expect, and it is rather easy to navigate the site thanks to the categories at the top. There is also a search function, as well as the option to filter the library based on the provider. Speaking of the latter, notable ones in the Planet Sport Bet Casino include Blueprint, Evolution Gaming, Pragmatic Play and so on. In short, most players will be able to find their favourite games.
As live games have become more or less a must for casino sites in the last few years, Planet Sport Bet or more specifically the operator Playbook Gaming has made sure to follow this trend. Evolution, Ezugi and Pragmatic Play are the providers here and the live library is thus decent e as a result, though some popular games such as Cash or Crash were still missing.
Overall, the casino is better than we expected and it could certainly be worth signing up just for the welcome offer, although rather hefty wagering of £20 is needed to unlock it. Seeing as the library is quite comprehensive, though, you could sign up and wager that money on your favourite game, claim the welcome offer and then leave once the free spins have been used.
Planet Sport Bet App Review
Unlike some of the newest online sportsbooks in the UK, Planet Sport Bet has created its own mobile betting apps. These are available to download for both iOS and Android, with users just needing to head to the respective app stores in order to get them on their handheld devices.
On the App Store, Planet Sport Bet has a rather poor rating of 2.8 out of five stars. On the Google Play Store, furthermore, the app has an equally poor rating of 1.8 out of five stars. While it may not have the fancy features of the best betting apps in the UK, it has a good layout for easy navigation and will suffice for all the main betting needs.
Planet Sport Bet Responsible Gambling
Planet Sport Bet have a number of tools aimed at ensuring responsible gambling among its users. There is a page dedicated to the subject, where the users can ask themselves a series of questions regarding their betting habits. Furthermore, contact information for the major gambling counselling organisations - such as GamCare - is also available for the users.
Further tools include a deposit limit, which the users can adjust themselves, and increases only come into effect after 24 hours. The site also has a Play Break feature, with a minimum period of 24 hours, as well as Self-exclusion via GamCare. Although this information is useful, it lacks visibility on the Planet Bet Spot site with users having to scroll down to the footer.
Planet Sport Bet Customer Support
Unfortunately, as is the case with many new UK online sportsbooks, the Planet Sport Bet customer support options are rather limited. It will not necessarily be quick or easy for users to get in touch with customer support if they are experiencing an account issue.
There is an email address that can be used to contact the department, along with a frequently asked questions section on the site. However, options such as telephone or live chat are lacking. Planet Sport Bet's social media channels are also listed under the 'Contact Us' section, suggesting that users can get in touch there as well.
Nevertheless, these support options are not enough for a new operator aiming to establish itself on the market. Therefore, in order to further enhance the customer experience and overall quality, Planet Sport Bet could do with improving its customer support.
| Chat | No |
|---|---|
| customerservice@planetsportbet.com | |
| Phone | |
| Opening hours | - |
How to Get Started at Planet Sport Bet
If you are looking to sign up for an account at Planet Sport Bet, you can follow our step-by-step guide on how to do so below:
Head Over to planetsportbet.com and Tap on ‘Sign Up'
You can use our link at the top of this page, or the 'Visit' one in the bottom banner, which will bring you straight to the welcome offer and the registration. The casino welcome offer requires a code, so using our link at the top of this page makes this process very simple.
Create Your Planet Sport Bet Account
In the first step of the registration, you will be asked to enter your email and choose your preferred password for the account. Once you have done that, tap on 'Create Account'.
Enter Your Personal Information
In the second step of the registration, you need to provide details such as your full name, date of birth, telephone number and home address. Once you have done this, simply scroll down to continue.
Set Preferences and Tap On 'Agree & Join'
In the final step of the registration, you just need to opt in/out of marketing messages and tap on 'Agree & Join'. This will complete the registration, and you will then have the option to set deposit limits and more.
User Reviews
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