21LuckyBet is a brand new online sports betting site that launched in 2022. The site has joined a large list of Progress Play Limited white label operators in the UK so some punters will likely recognise the layout and design. Overall, the product is pretty much the same as every other PPL brand, which is quite average, to say the least.
New online betting sites are being launched in the UK on a regular basis at the moment, with 21LuckyBet one of the latest to arrive with hopes of breaking through in a competitive market.
Sports fans in the UK already have a large number of choices when it comes to betting sites that are combined with online casinos, but 21LuckyBet is aiming to make a big splash regardless.
Another combined online casino and sportsbook that has come out of the ProgressPlay Limited stable, 21LuckyBet is likely to feel familiar to a lot of people with online betting experience.
That can be both a good and a bad thing, of course, with 21LuckyBet perhaps having to work harder to convince people it is different from the other PPL betting brands in the UK right now.
Those considering signing up at 21LuckyBet are likely to have a few questions about the site, such as what sports are available, which payment methods can be used and what options are on the table for customer service. Our full review of 21LuckyBet has all the answers, so read on.
Launched only in 2022, 21LuckyBet is one of the newest online sports betting sites in the UK.
Like a lot of the new UK online sportsbooks that arrive in what is already a very crowded field, 21LuckyBet has an online casino attached too, providing a wide array of betting options here.
ProgressPlay Limited is likely to be a familiar name to a lot of people who have experience using online betting sites in the UK. PPL runs countless online casinos and sportsbooks, with 21LuckyBet following the tried and tested formula as the company rolls out yet another brand.
Although PPL is registered in Malta, the company is licensed and regulated to run in the UK by the Gambling Commission, which means that 21LuckyBet can be considered safe and secure. This is despite the fact new UK betting sites lack the reputation of more established operators.
At 21LuckyBet 128-bit SSL encryption has also been put in place, which is another tick in the box on the security side of things. This should help to assure any customers who are thinking of signing up at 21LuckyBet that their personal and financial information is going to be safe here.
With 24/7 customer support promised by 21LuckyBet, users should be able to get the help that they need at any time of the day or night. Options such as a live chat are available to access. Meanwhile, debit cards and e-wallets are among the major popular payment methods that are available to be used at 21LuckyBet, although of course credit cards are no longer permitted.
But what can 21LuckyBet customers expect from the sportsbook side? Let's take a closer look.
The 21LuckyBet sportsbook will probably feel familiar to many people. As a site launched from the ProgressPlay Limited stable, it follows a similar formula to many of the PPL sites out there.
This unfortunately means that the 21LuckyBet sportsbook has some of the same issues as other PPL betting brands in the UK. This includes a lack of live streaming - which most of the best UK online betting sites now have in spades - as well as gaps in the sports betting markets.
One such example concerns horse racing, which remains one of the top sports to bet on in the UK. However, those who sign up at the 21LuckyBet sportsbook will only be able to bet on races being held in the United States, with nothing offered from the UK, Ireland or from further afield.
Add in the fact that some of the common betting bonuses offered by UK horse racing betting sites - such as extra place races and best odds guaranteed - are missing here and it is difficult to offer the 21LuckyBet sportsbook a recommendation for those who bet on the sport of kings. There is no greyhounds option either, so racing fanatics are likely to miss this option here too.
When it comes to the betting bonuses that are up for grabs at the 21LuckyBet sportsbook, they are quite basic and not what people would expect of a new sports betting site trying to catch the eye. Users who sign up for an account at the 21LuckyBet sportsbook are able to get a £20 free bet to use if they sign up and bet £10 - a solid enough welcome bonus but not the best on offer.
The same cashback offer that many of the new sports betting sites launched by PPL in the UK can also be found at the 21LuckyBet sportsbook. The headline of the offer is that up to £500 is available in cashback for those who place bets on sports such as tennis and Formula One. But a look at the small print of this 21LuckyBet sportsbook betting bonus shows that UK users will only get 10 per cent of their deposit losses back, which is a rather small percentage to offer.
There is a good rewards store at the 21LuckyBet sportsbook where players can earn prizes and perks, but this appears to be more aimed at the casino side of things rather than sports betting.
Although the lack of horse racing betting is a concern, there is decent depth elsewhere at the 21LuckyBet sportsbook. Football betting fans will be pleased to see matches from all types of levels around the world available to bet on. Most matches in the Premier League have more than 500 different markets to pick from, so there is a large amount of choice at 21LuckyBet's sportsbook.
The interface for live in-play betting at the 21LuckyBet sportsbook is quite basic, though. It works in the same way as live in-play betting at other ProgressPlay Limited sportsbooks, with only a small amount of data and statistics available to view when picking out winning wagers.
Odds at the 21LuckyBet sportsbook tend to rank in the middle of the road when compared to some of the biggest and best betting sites in the UK too. With a lack of betting bonuses, no live streaming and only USA horse racing, the 21LuckyBet sportsbook is unlikely to attract fans.
The 21LuckyBet sportsbook pledges to offer 24/7 customer service, which is a tick in the box. A lot of new sports betting sites in the UK struggle to offer this, so this is worthy of praise for sure.
At the 21LuckyBet sportsbook, most people will probably opt for live chat if they need to get in touch with customer service agents to resolve an issue with their account, or to ask a question.
Live chat can be accessed via the speech bubble on the site, while there is also a help centre with a frequently asked questions section that some customers might find to be useful as well.
The FAQ area covers topics such as deposits and withdrawals and it will probably be able to resolve the most basic issues that a customer might have at the 21LuckyBet sportsbook site.
A contact form can also be found for those who would rather contact customer service by sending an email rather than using live chat. However, no telephone support is available so those who like to take advantage of this option will miss out if they join the 21LuckyBet site.
The 21LuckyBet payment methods are broadly similar to the other PPL betting sites in the UK. This means that credit cards cannot be used to make a deposit - this was banned by a change in rules and regulations by the Gambling Commission - but debit cards remain an option here.
Visa and MasterCard are likely to rank as the most popular 21LuckyBet payment methods to use, with debit cards by Maestro approved too. As at other sites, debit card deposits are instant.
E-wallets have become a common way to add funds to UK betting sites, due to the fact that withdrawing winnings to them tends to be faster than a lot of other methods. 21LuckyBet accepts PayPal betting, but Skrill is not approved here.
People who want to use an e-wallet to fund their 21LuckyBet sportsbook should keep in mind that doing so for their first deposit might prevent them from claiming the site's welcome bonus.
Other 21LuckyBet payment methods that can be used include the likes of MuchBetter, ecoPayz, Paysafecard and Trustly, with PayviaPhone also offered. However, those who opt to go for PayviaPhone as a way to add funds at 21LuckyBet's sportsbook should be aware that a 15% processing fee is going to be charged when this method is used, so take that into account.
One of the biggest issues to highlight regarding the 21LuckyBet payment methods is that all withdrawals made out of accounts at the site will be subject to a processing fee. The site takes a one per cent fee on withdrawals up to a total amount of £3, which is the case at other PPL sites. Customers at the 21LuckyBet sportsbook might well resent not receiving their full winnings.
November 24, 2023
Don’t pay out withdrawals. Absolute scam if a site. Do not use!
May 14, 2023
SCAMMERSI managed to win but they wouldnt pay me. When I contacted them to pay me at least my money back they wouldnt.I guess its a good business model to take peoples money and not pay them back.Either the win or their OWN MONEY BACKTotally avoidSCAMMERS
January 11, 2023
Rubbish site. Cashed out on my betslip and they never allowed it. Lost everything. Worst betting site. Avoid avoid avoid