Betarno UK Review - Is It Safe or a Scam? (2024)
Launched in 2023, Betarno is a brand-new betting site available in multiple countries including the UK. It is operated by Progressplay Limited and thus promises a solid foundation, but how does it compare to the competition? In this review, we will discuss the pros and cons of the sportsbook, if it is worth signing up and more.
Betarno offers
About Betarno
Betarno is a new betting site, launched in 2023, which boasts a casino and a sportsbook. It's a white-label site operated by ProgressPlay Limited and it thus has several sister sites in the industry. Winston Bet is one of them, which is a site we have reviewed and do not recommend to sports bettors, but Betarno deserves a closer look nevertheless.
In this review, we will look at Betarno's sportsbook and how it stacks up against the competition. We will also outline the welcome offer, promotions for existing customers, the payment methods available and much more. This should give you a comprehensive overview of the site, after which you can decide whether or not to sign up.
Betarno should not be confused with the relatively well-known betting site Betano, which is available in several countries albeit not in the UK.
Is Betarno Safe?
Since Betarno is a very new betting site, people might be wondering if it's safe to deposit money on the site. ProgressPlay Limited, which runs the site, is fully licensed and regulated by the Malta Gaming Authority. In the UK, ProgressPlay Limited has the necessary licence from the Gambling Commission, meaning it adheres to a set of rules and standards.
In that sense, the site is safe to use and customers will be able to rely on a decent foundation. Having said that, though, the licence is not a guarantee on all fronts and customers should always proceed with caution when using a new bookmaker. Unfortunately, since Betarno is such a new site, it has yet to accumulate a decent amount of user reviews. Those are always good to read before signing up on any site.
Betarno Welcome Offer
New customers are offered a £30 free bet for the sportsbook when joining Betarno, but must place bets to the value of £20 before they can qualify for the welcome offer. Customers must also opt-in to take part in the offer when making the first deposit, and the £30 bonus will then be added to the account once the £20 limit has been reached.
The bonus bet must be a one-time stake with a minimum odds of 2 (evens), and the stake will not be returned in case the bet is a success. Furthermore, customers must wager the winnings one time before a withdrawal can be made of the bonus winnings. The bonus has a relatively short period of just seven days, after which it will expire, and the maximum conversion is also capped at £200.
Taking a look at the best welcome offers available in the industry, the one offered by Betarno is perhaps not one of them, but it is not too bad either. The fact that the bonus winnings must be wagered just one time before they can be converted to cash deserves a mention.
Betarno Promotions
There are quite a few promotions available at Betarno when it comes to their sportsbook. Across multiple sports as well, which is always nice to see as some sites tend to be football-heavy for many promotions.
Their weekly promoted 'Free Bet Mondays' is one of the promotions, for which customers have to deposit a steep £50 with the code 'FBM' to opt in. The bonus bet is worth £20 and will be added to the customer as soon as bets for a value of £50 have been placed. It is similar to the welcome offer mentioned above, as the free bet must be a one-time stake with a minimum odds of 2 (evens), while the winnings must also be wagered one time.
In addition to the weekly promotion, customers can also make use of sport-tailored promotions, such as cashback for bets placed on the Premier League. Customers must make a minimum deposit of £10 with the code 'EPLC' and the cashback is set to 10% of the losses. Furthermore, it is also capped at £500. The same promotion is available for Tennis and Weekend Sports.
Betarno has a few promotions that customers could make use of, in other words, but none of them stand out and will likely have a hard time competing with promotions available elsewhere.
Betarno Deposit
Betarno has a good amount of payment methods available, from MasterCard and Visa to the most popular E-wallets such as PayPal and Skrill. Although an icon on the homepage suggests that Apple Play - which has become an increasingly popular method among sports bettors - is available, it cannot be found in the Betarno cashier.
All of the methods available at Betarno are instant deposits, but the minimum deposit amount varies and this is something customers will have to keep in mind. Having said that, though, customers will likely have no issues given the many payment methods available. Below is everything you need to know about them:
| Payment Method | Minimum Deposits |
|---|---|
| MasterCard/Visa | £10 |
| PayPal | £10 |
| PayviaPhone | £10 |
| Paysafecard | £10 |
| Payz | £20 |
| Neteller | £20 |
| Skrill | £20 |
| NeoSurf | £15 |
| AstroPay | £20 |
If you plan using PayviaPhone as your payment method, it should be noted that a processing fee of 15% will be deducted from the deposit.
How to Deposit on Betarno
New customers can follow our step-by-step guide to making a deposit on Yeti Bet:
- Head over to the Betarno cashier by clicking on the 'Deposit' tab in the top right corner.
- Browse the list of payment methods at Betarno and pick your preferred method.
- Enter the amount that you would like to deposit to your Betarno account.
- If you are using MasterCard or Visa, enter the card details into the relevant boxes.
- Click on 'Deposit' and now you are done!
Betarno Withdrawal
For the withdrawals, customers at Betarno will have to use the same payment method they opted for when making a deposit. This has nothing to do with Betarno's policies, but rather money laundering regulations. However, with just two withdrawal methods available in the UK, some customers will have to switch their method.
Below is everything you need to know about the withdrawal methods at Betarno, from the minimum withdrawal amount to the processing time. The site evidently lacks withdrawal speed, and thus you might want to check out sites with fast withdrawals instead.
| Payment Method | Processing Time |
|---|---|
| MasterCard/Visa | 3-7 business days |
| Payz | 3 business days |
Regardless of the payment method, withdrawals from Betarno are subject to a processing fee of 1-3% albeit capped at £3.
How to Withdraw From Betarno
New users can follow our step-by-step guide on how to withdraw from Betarno:
- Click on the Betarno cashier icon in the bottom right corner and then click on 'Withdrawal'
- Browse the list of withdrawal options at Betarno and choose your withdrawal method. In case the one you used to deposit is available, you will have to use that one.
- Fill out the relevant information needed for the selected payment method and then click 'Withdraw'. The request will now be processed by Betarno.
How to Verify Your Account on Betarno
Before making a deposit on Betarno, you will need to verify your account, as is standard procedure when you sign up as a new customer on a betting site. In that process, you will need to provide the following to verify your identity:
- Proof of identification: Passport, driver's license or national ID card.
- Proof of address: A document stating both the full name and the address used when registering the account, such as a utility bill or a bank statement. This document cannot be more than three months old.
UK customers will also have to verify their payment method, which can be done by taking a picture of the front and back of the debit card - if that is the method chosen. If using an e-wallet, customers must screenshot the e-wallet profile page which shows the full name and email. It is important to comply with this process as failing to do so could result in an account suspension.
Betarno Sportsbook
As expected given that Betarno is operated by ProgressPlay Limited, there is an impressive amount of sports available for betting on the site. While the focus is greater on some sports, such as football and tennis, bettors will also be able to find markets for less prominent sports like floorball and badminton. In total, there are around 30 sports available and the more popular ones include:
- Football
- Tennis
- Cricket
- Snooker
- Other
Although there are a decent amount of markets available for these sports and more, there are some shortcomings on Betarno compared to the big competitors. For example - while it boasts an impressive amount of football competitions - bettors will not be able to use the popular bet builder function, which is available on many top football betting sites these days. And while the cash-out function is at least available, that is not saying much these days.
Customers will also be disappointed to find out that horse racing isn't available. This is a major con especially in the UK, where the sport is very popular. Fortunately, punters can turn to other betting sites that offer horse racing. It remains to be seen if Betarno will add horse racing to its sportsbook, as it would take it up a notch.
On the other hand, bettors dod have the option to bet on e-sports such as Call of Duty, Starcraft, Valorant and more. There are also markets for those who like to bet on politics and TV shows/movie awards. This makes for a rather comprehensive sportsbook and Betarno deserves praise in that sense, even if some markets are missing within the sports.
Betarno Casino Games
ProgressPlay Limited, which is the operator of Betarno, has many active casino sites and it is no surprise that the casino section at Betarno is rather comprehensive. There are over 2,500 games available from roughly 60 providers, meaning customers most likely will have no problem finding their favourite casino games.
Customers can browse through the many games at Betarno either by category, or they can use the search function if they are looking for a specific game.
In addition, there is also a live casino section on Betarno which is operated by the well-known Playtech. Customers can choose from a wide range of live games such as poker and Spin a Win, although it should be noted that the section is fairly roulette-heavy. The live casino is an added bonus but in fairness, it has become more and more regular in recent years.
Compared to the sportsbook at Betarno, the promotions naturally differ for the casino. The welcome bonus gives you 100% of your first deposit up to £25 plus 25 Free Spins on the game Book of Dead. Terms and conditions apply, with a 50x wagering requirement among other things, so do make sure to read that before opting in.
Betarno App
Mobile sports betting apps have become increasingly important for betting sites as they offer comfort for users who are tired of using their browser. Not only does it give customers a faster route to the bookmaker, but the latter can also send push notifications and thus increase traffic.
On this front, Betarno falls short as its app only is available on the Google Play Store. It boasts a five-star rating from six reviews and it is clearly a useful app, also offering live updates from the different sports events. Therefore, it is a shame that iOS users will not be able to download the app since it could have been one of the strengths of Betarno.
To download the app on an Android device, simply head over to the Google Pay Store and search for 'Betarno'. You should then be able to spot the app, called 'Betarno Online Betting Casino', which features the Betarno logo and text in the app icon. By hitting 'Install', the download will start and it will then automatically be installed on your device.
It should be noted that the mobile site is fully responsive and sports bettors will have no problem using it for their betting needs.
Betarno Responsible Gambling
As betting options have increased for bettors in recent years, from the number of betting sites to new and enticing markets, responsible gambling is now of the utmost importance. It is important that the betting sites implement tools for their customers to avoid falling into a gambling addiction, and Betarno has quite a few tools available:
- Daily, weekly and monthly limits
- Reality check
- Time-outs
- Self-exclusion
- Gam-stop
As you can see above, the tools necessary for responsible gambling are available and they are part of Betarno's mission to offer "a fun gaming environment while upholding a responsible gaming online establishment".
If you are a new customer in the betting world, the limits are a good place to start as they allow you to properly evaluate your betting habits and how much you are willing to spend. It is always recommended to activate these limits and to set them at a reasonable amount, but some users might need to look into the other tools as well.
Betarno Customer Service
Since Betarno is a new betting site, customer service is especially important as users might need to get in touch with support more often than usual.
The site states that customers can get in touch via email are take advantage of their 24/7 customer support. However, when clicking the 'Support' tab, UK customers are redirected to a page with FAQ (frequently asked questions) and there is no sign of any email, or the live chat.
Instead, customers will have to click on the small - albeit purple - chat icon in the bottom left corner to reach the live chat. There, the FAQs will be displayed once again but you also have the option to send a message to the support team.
Betarno's live chat uses a bot to respond to the most common and if you want to get in touch with an agent, you have to specify that to the bot. If there is a long waiting time, you will also be provided with an email to the support team. We tried for over 25 minutes to get in touch with a live agent, but were unsuccessful in the end.
Although the FAQs are fairly comprehensive, this is nevertheless concerning and new customers must be aware of this before signing up, as getting in touch with Betarno might not be as easy as first thought.
How to Start at Betarno
Step 1: Head over to Betarno.com and tap 'Join now' in the top right corner
After tapping the 'Join now' button, you will be asked to fill in your email, preferred password and telephone number. Make sure that the details are correct before clicking 'Next step'.
Step 2: Fill in your personal details
In the second step of the registration, you will be asked to fill in your personal details including your full name and date of birth. Once again, double check that the details are correct before tapping 'Next step'.
Step 3: Fill in your address and occupation
In the third and final step of the registration, you will be asked to fill in your home address and your occupation. Only your line of work is needed, not any employer details.
Step 4: Complete the registration by tapping 'Submit'
Once you have tapped 'Submit', you have completed your registration and you will be sent an email shortly thereafter to verify your account.
Step 5: Comply with the verification process
You will be asked to provide Betarno with more information to verify your identity before you can deposit funds. Make sure to comply with the process as failing to do so could result in a suspension.
Overall Score
| Bonus | 5 |
|---|---|
| Sportsbook | 6 |
| Casino | 6 |
| Customer Support | 5 |
| Payment | 5 |
| Licensing Safety | 6 |
| Design and Usability | 6 |
| Overall | 6 |
Although Betarno is a new betting site, it is operated by Progressplay Limited which has many sites in the industry. This makes for a comprehensive casino and sportsbook, but these do not make up for the negatives. The payment methods, especially for withdrawals, are few in the UK and the processing time is also very slow.
Furthermore, the customer support is evidently lacking which is a major con for any betting site, but especially for an unproven one. Until Betarno has been around for enough time to rack up customer reviews, therefore, it is not recommended to sign up on the site.
User Reviews
There are no reviews for Betarno