LeoVegas UK Sports Review - Is It Safe or a Scam? (2024)
LeoVegas is a well-known online casino that launched its sportsbook back in 2016. Providing the platform for sites such as BetMGM and BetUK, how does this sportsbook stack up against the competition? In this review, we will take a look at everything you need to know about the sportsbook at LeoVegas, highlighting the pros and cons.
LeoVegas Overall Score
| Bonus | 6 |
|---|---|
| Sportsbook | 8 |
| Customer Support | 8 |
| Payment | 8 |
| Licensing Safety | 8 |
| Design and Usability | 6 |
| Overall | 7 |
The LeoVegas sportsbook provides punters with a great selection of sports and a good depth in markets. Combined with one of the best mobile apps around, as well as a decent offer, LeoVegas has certainly done enough to attract some customers for the sportsbook. Having said that, it is clear that the site's main focus is on the casino section.
The navigation and design of the mobile website, and partly the app as well, could certainly be improved as it almost feels like LeoVegas has just thrown all the markets onto the sportsbook page. Furthermore, there is not a single promotion for sports punters and these are two factors that weigh heavily these days. Although the potential is high, LeoVegas thus ends up straight down the middle.
About LeoVegas
LeoVegas was launched in 2011 by the Swedish founders Gustaf Hagman and Robin Ramm-Ericson, immediately focusing heavily on its mobile casino operations. As a result, given that it aligned with the rise of smartphones, the company experienced impressive growth early on. In the UK market, the site has established itself as one of the best for casino games, but what about sports betting?
LeoVegas ventured into sports betting with the launch of their sportsbook in 2018, hoping to attract a new audience. In addition to that, the LeoVegas-powered site BetUK was also upgraded with the new sportsbook. As if that was not enough, in the summer of 2023, LeoVegas helped the popular American brand BetMGM launch in the country.
One year prior, LeoVegas was actually acquired by the BetMGM parent company MGM Resorts. In that same year, the site also teamed up with Manchester City to become the club's official betting partner. This makes it one of the powerhouses in the betting industry across the world, and not just in the UK.
However, sports punters may still have questions about the sportsbook. and above all its quality. Therefore, in this review, we take a look at everything you need to know about the site. This should help you make an informed decision about whether to sign up or not.
Is LeoVegas Safe?
LeoVegas, or more specifically the company LeoVegas Gaming PLC, is licensed and regulated by the Gambling Commission in the UK and has been so for a long time. Since the site clearly adheres to the rules, therefore, potential new customers do not have to worry about the safety of the site. Having said that, there are still some things to note.
In 2022, LeoVegas was fined £1.2m by the Gambling Commission for failing to comply with social responsibility and anti-money laundering regulations. Among other things, the site was criticised for failing to intervene when customers spent large amounts of money, as well as setting a very high spending limit for their controls.
Furthermore, LeoVegas has a very poor rating on Trustpilot at 1.6 out of five stars, with many customers complaining about withdrawal issues. It is worth noting that many betting sites have low scores on Trustpilot, but it is still something to take into consideration.
LeoVegas Welcome Offer
LeoVegas's sports welcome offer is a bit different compared to the competition, with deals such as bet £10 get £30 being very common. LeoVegas, on the other hand, offers new customers a generous 100% profit bonus of up to £100. Keep in mind that the profit will be boosted and not the winnings in total, so a £10 bet at 1/1 (2.00) would be £20 without and £30 with the boost.
It is perhaps not the best welcome offer for sports punters, but this was more or less expected given that LeoVegas' primary focus is the casino. Those who want to use the LeoVegas platform, but with a better welcome offer, should check out BetMGM instead.
| Operator | Welcome Offer | Bonus Code | Claim Offer | |
|---|---|---|---|---|
| | Welcome Offer Get up to £100 Extra with 100% Profit Boost | No code required | Claim Offer | New reg only. Claim by placing a min deposit £10 via ‘My Offers’ page within 30 days. 7 days to stake max £10 in-play, min odds 1/1 (2.0). Max. extra winnings £100. Once claimed, 30-day expiry. Cashed out, System & EW bets do not qualify. Other Promotional Play Restrictions Apply. T&Cs apply. 18+ BeGambleAware.org. |
LeoVegas Promotions
Potential new customers of the LeoVegas sportsbook will be disappointed to hear that there are no promotions available. This is quite a huge disadvantage for LeoVegas, as good sports promotions are a key way to keep customers engaged and satisfied. Not to mention that most sports betting sites have at least one or two of them.
There are quite a few promotions available for the casino section at LeoVegas, it should be noted, so one can only hope that the site will improve its sportsbook offering as well. However, once again, punters who want to use the LeoVegas platform but still have access to some promotions should check out BetMGM instead.
LeoVegas Deposits
Customers at LeoVegas have a decent amount of payment methods to choose between, which is always a huge plus for any betting site. In addition to the standard debit cards, customers can also deposit money with PayPal or even the super convenient Apple Pay if they wish. The latter method also has the lowest minimum deposit at just £5, which is something that a lot of punters prioritise.
We have certainly seen betting sites with more e-wallets, but the most important thing is that LeoVegas at least offers one. Below, we have collected everything you need to know about the deposit methods at LeoVegas:
| Payment Method | Minimum Deposit | Maximum Deposit |
|---|---|---|
| Debit Cards (MasterCard/Visa) | £10 | £1,000 |
| PayPal | £10 | £1,000 |
| Apple Pay | £5 | £1,000 |
| Open Banking | £10 | £10,000 |
How to Deposit at LeoVegas
- Make sure you are logged in to your LeoVegas account
- Tap on the 'Deposit' button in the top right corner
- Enter the amount you would like to deposit
- Choose your preferred payment method and enter the relevant details
- Tap on 'Deposit' to complete the process
LeoVegas Withdrawal
Customers at LeoVegas will find that the payment methods are exactly the same for deposits and withdrawals. However, the minimum and maximum amounts do differ between the two. Some will disappointed to hear that £10 is the lowest minimum withdrawal, while the only option for fast withdrawals is PayPal.
The good news is that the maximum withdrawal amount per day is relatively high across all methods. Below, we have collected everything you need to know about withdrawals at LeoVegas:
| Payment Method | Min/Max Withdrawal | Processing Time |
|---|---|---|
| Debit Cards (MasterCard/Visa) | £10/£5,000 | 1-3 business days |
| PayPal | £10/Not specified | Within 24 hours |
| Apple Pay | £10/£8,000 | 1-3 business days |
| Open Banking | £10/£35,000 | 3-5 business days |
How to Withdraw From LeoVegas
- Make sure you are logged in to your LeoVegas account
- Tap on the profile icon in the top right corner
- 'Choose 'Banking' and then 'Withdraw' from the drop-down menu
- Choose your preferred payment method
- Enter the amount and tap on 'Withdraw' to initiate the request
How to Verify an Account at LeoVegas
As per the regulations set out by the Gambling Commission, LeoVegas has a KYC (Know Your Customer) process in place to help verify the identity of each new customer. Most of the time, the site will be able to do this with the information provided in the registration form. However, on occasion, you may be asked to upload one or more of the following:
- Proof of ID: Passport, driver's licence or national ID card.
- Proof of address: A utility bill or a bank statement showing full name and address.
- Source of income: Pay slip, bank statement, sales agreement.
These documents can be uploaded using the 'Document Uploader' in the 'Profile' section of LeoVegas. It is very important to comply with this process as your account could be suspended if not. Furthermore, new customers should make sure that they have passed the test before depositing large amounts of money.
LeoVegas Sportsbook
Given that LeoVegas powers the betting sites BetUK and BetMGM, customers are right to expect a good standard when it comes to the sportsbook of the site. Indeed, there is an impressive depth of market at LeoVegas and punters can bet on over 30 sports in total, with football and horse racing naturally being the two most popular ones.
Those who are looking to bet on the Premier League can expect to find an impressive 300-400 markets per game. This is a bit higher than most of the sites in the UK, especially new betting sites, so LeoVegas does not disappoint on this front. There is also a decent bet builder tool in place with popular markets such as player card and player shots on target present.
Moving on to the betting margins - another important aspect that many tend to overlook - LeoVegas had an average of 6.47%. This is not the lowest score we have seen but it is certainly not bad either. Punters who sign up at LeoVegas can feel comfortable knowing that the site is not taking an unreasonable amount per bet.
As for horse racing punters, LeoVegas covers most of the meetings although French ones were a notable omission at the time of our testing. Regardless of the markets, we recommend checking out the best horse racing bookies instead as LeoVegas does not offer best odds guaranteed either. If you only want to place a horse racing bet every now and then, though, LeoVegas will suffice.
Special markets are becoming increasingly popular among UK punters, with some even betting on the next James Bond, and this is a market that is offered on LeoVegas as well. In fact, punters will be able to find a lot of different TV/Entertainment options, in addition to markets for political betting. If this is a priority for you, then LeoVegas could be a great choice.
Another strong point of the LeoVegas sportsbook is the Esports section, with popular games such as Dota 2 and Valorant available to bet on. However, we could not find any section for virtual betting, which is a bit disappointing as some punters want the ability to bet at all times.
Overall, the LeoVegas sportsbook is indeed decent in terms of the sports and markets offered. However, the design is on the brink of horrible as navigation is a nightmare. Customers can use the search function to find what they are after, but this is simply not enough as the rest of the site is so unappealing. This makes browsing the sportsbook very frustrating and that is no good.
| Football Markets (Premier League Game) | 300-400 |
|---|---|
| Betting Margins (Average) | 6.47% |
| Horse Racing Coverage (Countries) | UK, Ireland, USA, South Africa and Australia |
LeoVegas Mobile App
In addition to promotions and welcome offers, the best betting sites are also battling it out on the app front, with many punters preferring to bet on an app these days. As already mentioned in the 'About LeoVegas' section, LeoVegas has been heavily focused on the mobile side of things ever since the start and this is obvious with their app.
The app is available both on the App Store (iOS) and the Google Play Store (Android), where it boasts a rating of 4.3 and 4.1 out of five stars respectively. This makes it one of the best betting apps in the industry, though sports bettors should know that the app is very casino-heavy. Entitled 'LeoVegas: Online Casino Slots' even, the sportsbook is just like a minor section in the app.
Some will certainly appreciate the convenience of having it all in one app, though, so there is that. The design of the app is better than the website, it goes without saying, but it still may take some getting used to. That is because LeoVegas does not always sort by popularity, which is something that almost all bookmakers do.
LeoVegas Responsible Gambling
The Gambling Commission has placed a greater emphasis on the social responsibility of betting sites in recent years. Furthermore, as betting sites are always after good PR, a range of responsible gambling tools have been implemented. These are indeed necessary, with the risk of gambling addiction seemingly increasing. Below are some of the tools available at LeoVegas:
- Deposit limits (Daily, weekly, monthly)
- Reality checks
- Time-outs
- Self-assessment tests
- Self-Exclusion
We would advise you to start with the deposit limits, as these are a great way to avoid overspending. Reality checks are also a handy way to keep track of your betting during the action. On LeoVegas, there is also a 'LeoSafePlay' page where information about the various tools can be found, as well as the contact details of some third-party organisations.
LeoVegas Customer Support
Given just how big LeoVegas has become in above all the casino industry, it comes as no surprise that the customer support is very good. But as discussed in the section 'Is LeoVegas Safe?', it does seem like good support is necessary for the site amid the many complaints about withdrawals. Hopefully, the support team also does its job on that front.
In any case, the live chat option is bound to be the most popular one at LeoVegas, available 24/7 just like email support. These are also very easy to find on the site, located on the 'Support' page, and here is where customers can find the FAQ as well. Many of the queries have already been answered so be sure to check that out before contacting LeoVegas support.
Overall, LeoVegas certainly ticks the box when it comes to customer support and this is good for potential new - as well as existing - customers. Below, we have collected all the details about the LeoVegas support:
How to Get Started at Leovegas
If you are looking to sign up on LeoVegas, you can follow our step-by-step guide on how to do so below:
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Head Over to leovegas.com and Tap on ‘Sign Up'
You can also use our link at the top, or in the bottom banner, of this page as this will bring you straight to the welcome offer and the registration form.
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Choose Your Account Details
In the first step of the registration, you will be asked to enter your email and a password for your LeoVegas account. Tap on 'Create Account' once you have done that.
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Enter Your Personal Details
In the second step of the registration, you will be asked to enter your personal details such as full name and date of birth. You will also need to provide a telephone number and your home address. You can also set a deposit limit here (recommended), and then simply tap on 'Continue'.
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Set Preferences and Tap on 'Finish'
In the final step of the registration, you will need to opt in/out of marketing messages as well as accept the T&Cs. Once that is done, tap on 'Finish' to complete the registration.
User Reviews
Average score of 4.4 by 5 users
Joey
1 April 2021
A staple always works and they have a really solid coverage
Jolene
25 February 2021
One of the bigger and better bookies out there. No stress about not getting your money good coverage of different sports and a pretty good site thumbs up
Kris
5 February 2020
Always a solid and trustworthy choice
Greg
11 December 2019
Good variety in sports and unlike Hanza i actually like their casino alot )
Hanza
23 November 2018
Great sportsbookOnly bad thing is that they are promoting the casino a bit to much but just ignore that shit