Dr Bet is a new online gambling site that launched in 2022 with a sportsbook and an online casino. Punters will find a wide range of sports, betting markets, casino games and real dealer tables. But, there are no betting apps, limited customer support times and a lack of promotions for existing customers.
Having been launched in 2020, Dr.Bet is not one of the newest sports betting sites in the UK, but it is still among the relatively recent additions to what is increasingly a very crowded field.
Standing out among so much competition is a challenge for any betting brand these days, so the operators of Dr.Bet arguably have their work cut out if their site is to make it a success.
Combining an online casino with a sportsbook site - as is the case with the majority of new UK sports betting sites nowadays - Dr.Bet is aiming to cover all the bases for all potential players.
Being fully licensed and regulated by the Gambling Commission ensures that Dr.Bet is safe and legal to use in the UK, which should act as an assurance for any customers worried about security.
They might still have questions about the sports betting site, though, such as whether live sports streams are available, what Dr.Bet payment methods are on offer and about customer service.
Our full review of the Dr.Bet online sportsbook site has all the answers, so read on for more.
Dr.Bet might not be the most famous betting brand in the UK, but it has actually been around for a little while. The site launched in 2020 so has been operational for a couple of years now.
One thing that helps to make Dr.Bet stand out is that the site is made by a British company. The online casino and sportsbook are made by a company called Rednines Gaming, based in Bromley. Describing itself as a new UK sports betting and gaming operator that offers in-house developed technology, Dr.Bet is the company's flagship online betting site - and its full focus.
The site is fully licensed and regulated by the UK Gambling Commission under registration number 11622562, which means Dr.Bet can be deemed safe and legal to use for UK players.
It is fair to say that Dr.Bet is primarily an online casino, with a sportsbook on the side. The sports betting part of the operation is clearly a work in progress, whereas the casino has hundreds of games to try out and most of the promotions on offer focus on the casino too.
Dr.Bet customer support options run around the clock, which is good news as the 24/7 coverage means that users who sign up a Dr.Bet account can access help at any time of the day or night.
The list of approved Dr.Bet payment methods is a little limited when compared to some of the biggest and best betting sites in the UK, but there will be enough options for most people.
But what can UK sports fans expect if they sign up for the Dr.Bet sportsbook? Let's take a look.
When visiting Dr.Bet for the first time, it is very clear that the site's operator is mainly focused on the casino side, which boasts a library of several hundred games such as slots to try out. But we will only be looking at the Dr.Bet sportsbook in this review, with this area found under the 'sports betting' tab which is found on the top menu of the site, between 'live casino' and 'promotions'.
Speaking of the Dr.Bet promotions, this is another side that the sports betting operation is almost an afterthought. There does not seem to be any form of Dr.Bet sports betting welcome bonus, with no free bets or welcome offers available to customers who sign up for an account right now. While casino players can get a deposit boost when they join Dr.Bet, there is nothing on offer for sports betting customers and this is a shame. With the majority of UK betting brands having free bets or other welcome bonuses up for grabs, this is certainly an area where Dr.Bet can improve.
The Dr.Bet sportsbook itself is strong on football betting, although it does not compete with the best sites. Most major matches in big competitions like the Premier League, the Champions League or the Europa League have in the region of 400 bets to pick from. This is a good number and covers almost everything that football fans in the UK will want to bet on.
Away from football, the top sports to bet on at Dr.Bet are listed as tennis, basketball and cricket, though there are many great bookies for the latter. More minor sports such as kabaddi and handball are also available, while an events calendar can be used to check out upcoming opportunities. Horse racing is sometimes forgotten by the newest sports betting sites in the UK, but both the sport of kings and greyhound racing are covered to a decent degree here, albeit not as well as the best bookies on that front.
Esports betting is growing fast in popularity in the UK, with many sites focusing on this, so sites like Dr.Bet need to offer something in this department in order to attract fans. A wide range of esports are available to bet on here, including the likes of CS:GO, FIFA and NBA2K, as well as others such as Rocket League, Overwatch, Rainbow Six, League of Legends and more.
Limited TV, film and politics betting markets can be found at Dr.Bet at the time of writing. The Dr.Bet site is offering odds on the next UK and United States elections, as well as on shows such as Strictly Come Dancing and the Sports Personality of the Year award, but that is all.
Live in-play betting works well at Dr.Bet. The platform includes a widget for football fans to keep an eye on the live action, while data like possession figures and the number of cards and corners are included in a list of statistics that can be analysed to try to find a winning wager.
One thing that seems to be missing from the features on offer at Dr.Bet is live streaming. With the top betting sites in the UK nowadays offering live sports streaming as standard, giving their users the chance to watch top European football and all UK horse racing, this is quite a shame.
Dr.Bet has made a strong enough start to life as a UK sports betting site. However, the lack of a sports betting welcome bonus and no live sports streaming are issues the site will need to fix.
The Dr.Bet customer support options begin with live chat, which can be accessed via a button on the right-hand side of the screen. This is probably going to be the first port of call for all Dr.Bet customers who are looking for help with an issue they are having with their accounts.
Clicking the button brings up a form of frequently asked questions service, which does not seem to be accessible anywhere else on the sports betting site. It would arguably be better if the FAQ was also in a separate location so that customers could browse it for answers at their leisure.
Those who want to go straight through to speak to a customer support agent via live chat might also be frustrated by the fact they have to click through some FAQ options before doing so.
It is also possible to email Dr.Bet customer support at the [email protected] address, which is useful as a lot of UK sports fans still prefer to use this option to access account services.
As is the case with most UK sports betting sites these days, there does not seem to be a way to get in touch with Dr.Bet's customer support team via phone, with no number posted on the site.
The Dr.Bet payment methods are broadly in line with a lot of the other UK betting brands, but it is fair to say the list is a little limited when compared to the largest sports betting sites out there. As has been the case in the industry for a while now after a change to rules and regulations, it is not possible to add funds to a Dr.Bet account with a credit card, but debit cards are permitted.
E-wallets are included in the list of Dr.Bet payment methods, with the site giving its customers the choice of Skrill and Neteller. Players opting for an e-wallet deposit should keep in mind the fact they might not be able to claim the Dr.Bet casino welcome bonus if using an e-wallet first.
Bank transfer options included on the Dr.Bet payment methods that can be used include Trustly and Klarna, while Paysafecard is another option to consider. It is worth remembering that the deposit limit at Dr.Bet is lower with Trustly, Klarna and Paysafecard compared to the e-wallets.
Cryptocurrency is an increasingly popular way for UK sports fans to fund their online betting accounts. However, Dr.Bet has not yet added crypto to its list of approved payment methods.
Also missing from the Dr.Bet payment methods are both Apple Pay and Google Pay. With an increasing number of sports lovers in this country using mobile devices to access sports betting sites, this feels as if Dr.Bet is missing a trick. However, it stands to reason that Apple Pay, Google Pay and crypto could all be added to the list of Dr.Bet payment methods at some point.
Customers may be required to present additional information for verification before withdrawals.
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