NagsBet is another addition to what is already a plentiful collection of brands that fall under Progress Play Limited (UKGC: 39335).
With this brand only launching in 2024, there are plenty of questions that need to be answered. Our Nags Bet review will look to get under the skin of the operator and detail both the positives and negatives.
Bonus | 1 |
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Sportsbook | 2 |
Casino | 2 |
Customer Support | 2 |
Payment | 2 |
Licensing Safety | 3 |
Design and Usability | 2 |
Overall | 2 |
Our takeaway thoughts from our Nags Bet review is that we're firmly "on the fence" - no pun intended. What we mean by that is that the site does a lot of really good stuff; the look and feel of the site isn't too bad, the sportsbook coverage and market depth is impressive and betting margins of 6.98% are okay too.
That positive vibe carries through into what is a varied but well put together casino and live casino space. It comes with a good array of games, backed by strong brand names and operates in a fairly slick manner.
Where we feel Nags Bet is let down is three-fold.
Firstly, the promotions on offer aren't great and it could be hard to get bettors to get that initial hook in their lip.
The second, and biggest, issue we take is the all round support. Customer service is lacking, the responsible gambling approach feels like bare minimum effort has been made and even to not have a mobile app is another example of not putting the customer at the heart of everything it does.
Finally, whilst the available payment methods are more than solid, the use of withdrawal fees at 1% up to a maximum of £3 are simply not something we can turn a blind eye to.
Launched in March 2024, Nags Bet is a relative new player to the gambling and sportsbook space. Despite being in its infancy, the operator, who falls under the ownership of Progress Play Limited (UKGC: 39335), has far from an inexperienced team calling the shots.
PPL have been a feature of the UK iGaming scene since 2014, first launching with a casino licence and following that up with a sports arm in 2018 and, much more recently, bingo as well.
So, whilst Nags Bet might not yet be a household name – albeit it has made efforts to grow its reputation with sponsorships in the horse racing space – there are brands associated with Nags Bet that have much more of a track record; the likes of Pots of Gold and 21 Lucky Bet.
Nags Bet might be in a relative state of infancy having only launched last year, but it is backed by Progress Play Limited.
PPL have 188 domain names against its licence with the UK Gambling Commission and over a decade worth of experience in the marketplace. With all of that in mind, yes, Nags Bet is safe to bet.
Nags Bet is a young bookmaker and, as such, doesn't feature with any reviews on the Trustpilot website.
We think it is important to capture some customer insight into the overall experience they have with an operator though so, as a steer, we've handpicked a couple of Nags Bet sister sites to put under the microscope.
JeffBet and BetStorm are both ranked by punters at 1.4 out of five with complaints largely seeming to focus on the withdrawal process. We put that process through its paces in our dedicated Nags Bet withdrawal section; check out our honest assessment there.
As for the general low ratings, there are two things to remember. First, those ratings are an indicator of PPL - not specifically a reflection of Nags Bet. Second, bookies regularly come out poorly in the Trustpilot scoring; bet365, for example, score 1.3 out of five.
Nags Bet have not seen any regulatory action taken against them. That is not true of Progress Play Limited though.
It was ordered to pay £175,718 back in May 2022 for failures around social responsibility and anti-money processes.
The deposit options at Nags Bet are good. We won't go through an exhaustive list, but there are currently 10 different methods available to punters with more common options like Apple Pay, debit card and Paypal backed up by lesser used Neosurf and Payz options, amongst others.
In terms of deposit amounts, the minimum amount you can deposit is £10 with a maximum of £5,000, whilst our test deposit was available to play with instantly.
Picking out one negative of an otherwise decent deposit process, we'd shine a light on the fact it defaults your chosen deposit amount to £50; that's five times more than the minimum!
Payment Method | Min. Limit | Max. Limit | Transaction Fee | Processing Time |
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![]() Visa | £10 | No fee | Instant | |
![]() Mastercard | £10 | No fee | Instant | |
![]() Apple Pay | £10 | Not specified | No fee | Instant |
![]() Paypal | £10 | No fee | Instant | |
![]() Skrill | £10 | |||
![]() Payz | £10 |
Depositing at Nags Bet is a simple process. You can follow our step-by-step guide below:
Once logged into your account, click on the button in the top right corner. It is named "Real Balance" and will show £0.00 ahead of your first deposit.
You will be presented with a grid style layout detailing the available deposit methods. Choose your preferred option by clicking on it.
On selecting your preferred payment method, the screen will page down exposing a range of boxes to complete.
First up, you need to determine the amount to deposit. There are four quick reference choices you can use - £20, £100, £500 and the default selection of £50.
Alternatively, you can click in the wider box located on the left-hand side and input your chosen amount. This has to be between £10 and £5,000.
After that, it is all about inputting your specific details.
Once content with your selections, hit the red "Deposit" button.
You will see a pop-up screen when proceeding to the next step. This will ask you to "Approve" your understanding of how Nags Bet handle your funds.
You will see a Deposit successful message on completion.
Withdrawal methods at Nags Bet are limited by those you have deposited from, plus the use of Payz. This is not uncommon. What is less common, however, is the use of withdrawal fees. Fees are charged at 1% up to a maximum of £3. This isn't huge, but it certainly isn't a good look.
The other point of note around the withdrawal process is the timeliness of withdrawal; our test withdrawal utilising a debit card method took 11 hours and 34 minutes, which is not terrible.
Payment Method | Min. Limit | Max. Limit | Transaction Fee | Processing Time |
---|---|---|---|---|
![]() Visa | £10 | 1% up to £3 | Circa 12 hours | |
![]() Mastercard | £10 | 1% up to £3 | ||
![]() Apple Pay | £10 | Not specified | 1% up to £3 | |
![]() Paypal | £10 | 1% up to £3 | ||
![]() Skrill | £10 | 1% up to £3 | ||
![]() Payz | £10 | 1% up to £3 |
Follow our below step-by-step guide for withdrawing funds from your Nags Bet account:
The Nags Bet withdrawal process is slightly different to the depositing process. Your first step is to open the main menu; this is done by selecting the bottom left icon labelled "Menu".
In the main menu, expand the "Cashier" section by clicking on it. Choose "Withdrawals".
The withdrawal methods available to you will be showcased in a grid. Select your chosen method.
On selecting your withdrawal amount, your position on the page will shift down exposing some boxes to complete.
Input the amount you wish to withdraw and hit "Withdraw".
You will need to "Approve" your withdrawal in a pop-up screen.
There is plenty of positive callouts we can make about the Nags Bet sportsbook. As you might expect from the branding, horse racing takes the headlines where the sports coverage is concerned - albeit there is no Best Odds Guaranteed.
This means you will find extensive coverage of races meets around the globe, as well as much closer to home with UK & Ireland events.
There is a decent race calendar, a section dedicated to race results and, from a pure betting angle, you can wager on Futures that, at the time of writing, are 11 months ahead and specials too; the latter are currently a tad limited.
With a structure heavily focused on horses, it makes sense to toggle on a greyhound specialism too. Nags Bet does that to create a dedicated "Racing" area. The coverage isn't as deep, but based on the time of our review, it's bringing punters in the region of 100 meets per day.
The other headline sport in a betting environment is football. Nags Bet might be a horse racing specialist, but football gets a decent nod of attention too.
You have coverage of leagues all around the world and elite leagues provide north of 300 markets per match. That is very good. Expect to find in-play and bet builder functionality as well.
There is some live streaming on the site but event coverage of this nature is limited with no events available to us during our Nags Bet review. The in-play engine that shows isn't particularly great either, but the stat-packs that go with it are pretty solid.
One key element we haven't touched on is the sportsbook betting margin, it comes in at 6.98%. That is a reasonable margin, without being anywhere close to remarkable.
We now take our review over to the Nags Bet casino. Again, it's a pretty decent effort albeit not anywhere close to being a market leading casino though.
From a game selection perspective, punters will find an extensive range of recognisable brand names with "Fishin' Frenzy", "Big Piggy Bonus" and "Wild Trigger"; those games come from Blueprint Gaming, Inspired and Play n' Go respectively - just three of a whole host of providers serving up games for the site.
The games give a good variety across different types with slots, scratch cards, jackpots and table games. If that isn't enough to appeal to you, there is also a bingo section and a live casino that boasts close to 100 games.
Those 100 games cover roulette, baccarat, blackjack and game shows with Playtech and Evolution among the providers servicing the live gaming.
Nags Bet might provide punters a mobile friendly website to play at but, at the time of writing, a mobile app is not in the offing.
In the modern day, that has to go down as a massive black mark - albeit one that many newly launched bookies seem to be happy to have against their name.
When you consider that Nags Bet have Progress Play behind them though, it's not a case of not being able to fund a mobile app. It's a case of not being bothered to.
That's a real shame. Still, the website does still serve it's purpose so punters can bet whilst on the go so all is not lost.
Nags Bet's owner, Progress Play Limited, have suffered failings in the responsible gambling space in the past so how it has implemented changes, particularly given Nags Bet is a recent launch and, in theory, would not have suffered from any legacy hangover of previous issues.
The approach Nags Bet takes to responsible gambling is hardly top tier though. There is a "Play Responsibly" section in the site footer; this features a host of wording around what it means to "play responsibly" and some high-level detail of where to go for support, if you ever need it.
There is also an overview of what each of the available responsible gambling tools do. The available tools, which aren't anywhere close to what some operators offer, are:
There is also a "Support" section accessible from the main menu that features six question "Responsible Gaming" FAQ. None of the details provided in any of the aforementioned sections feels particularly in-depth.
The customer support at Nags Bet comes up a little short of what we would hope for. On the surface, it gives you a lot of what you want but is ultimately disappointing. There is a detailed FAQ that addresses 121 questions across 10 categories and a live chat.
With the FAQ more than okay, the live chat is where things nosedive. It is hit and miss as to whether you can locate the live chat pop-up icon to start a conversation and, when you can find it, there is a bot to navigate and getting in touch with a human proved slow and problematic during our tests.
Chat | Yes |
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via contact form | |
Phone | - |
7 days a week | 24 hours |
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If you have had your attention caught by our Nags Bet review and want to sign up then you can do so by following our simple step-by-step guide, which is below:
It is a simple step to get started on your Nags Bet sign up journey; head over to the Nags Bet website, www.nags.bet. Once there, head to the top header bar and select the red "Join Now" button.
You will be confronted with a "Registration" screen. There are four minor steps to complete here that include entering your email address, mobile phone number and creating a password. The fourth step involves agreeing to the terms and conditions of the site via a check box. Tick it when content.
Hit the red "Register" button to proceed.
Your next stage of signing up with Nags Bet involves submitting some personal details. These include:
After confirming the above details, there is a tick box to complete focussed on whether or not you wish to receive promotional offers. If you choose to tick the box, more options will appear for you to determine how you wish to be contacted.
Once done, hit the "Next step" button.
If you opted not to check the aforementioned box, you will see a pop up screen asking you to re-verify your choice. This presents you another opportunity to tick the box and set your methods of contact. Alternatively, hit the red "Continue" button and proceed.
In the third and final registration process, you simply need to input your address and select your preferred currency.
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