Matchbook App Ratings, Reviews & Download Links
Matchbook is one of the most intriguing betting platforms in the UK. Founded in 2004, the site is one of the biggest and most recognised betting exchanges available.
Given its popularity online, and the speed that markets can change, having an app was seen as a worthwhile step forward. So, in 2018, Matchbook arrived on the iOS and Android App Stores.
- ⭐ App Store: 4.7 from 1,616 reviews
- ⭐ Google Play: 4.3 from 665 reviews
This is one of the best apps that we have seen on the market, with an average rating of 4.5 stars from more than 2,000 reviews, which is heavily impressive. However, the ratings are not blank.
Customers say that the app is quick to run, allowing you to navigate around different markets with ease.
However, some of the negative reviews state that the customer service is poor, or that they have struggled to get their money out of their account. So, we took a look at the app, and tested it across several categories.
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Matchbook Apps
Google Play
App Store
Matchbook Welcome Offers
Matchbook uses bonus codes for their new customer offers, but at this time, only a sports welcome offer is available.
| Operator | Welcome Offer | Bonus Code | Claim Offer | |
|---|---|---|---|---|
| | Betting Offer Bet £20 Get £30 in Free Bets | NEW30 | Claim Offer | New Players Only. Sign Up with Bonus Code: NEW30. Bet and Settle 1x£10 Bet on Matchbook Exchange at odds of 2.0 or more. Bet and Settle 1x£10 Bet on a Bet Builder or Multiple at odds of 3.0 or more, with min 3 selections. Within 72 hours of Qualifying Bets settling user will receive 1x £10 Exchange Free Bet, 1x £10 Multiples Free Bet, and 1x £10 Bet Builder Free Bet. Users making their first deposit by Skrill, Neteller or PaySafe card will not qualify for this promotion. 18+ Only. T’s and C’s Apply. Be Gamble Aware. |
| | Offer Join Matchbook Today | No code required | Claim Offer |
How to Register on the Matchbook App
If you are looking to sign up on Matchbook through the app, you can follow our step-by-step guide on how to do so below:
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Open Matchbook and Start Your Registration
After installing the app, entering the Matchbook (via the site or app), then look towards the top right of the screen and you will be shown two options - we, of course, want to tap 'Join' here.
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Provide Account Information
Starting things off, you must provide some basic account information - such as your name and date of birth, to help create the basics of your account, and following this, you will be asked to create your actual account information. Additionally, you can enter your bonus code.
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Enter Address Information
Following this, you will be asked to provide your address and phone number, and this is to further verify your account - unfortunately, the details must be inserted manually, which is not often seen in this process.
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Finalise the Process
Finally, you will be asked to provide a Security Question and Answer. Once this has been done, confirm your preferences and tap 'Join Matchbook'. Good Luck!
Deposits and Withdrawals on the Matchbook App
The payment methods offered by Matchbook are actually quite solid, but there could certainly be more options. As one would expect, the regular choices are all available.
So, you can deposit and withdraw using a debit card, Apple or Google Pay, and then also one E-Wallet, in Neteller. In other words, all bases are covered. However, adding PayPal (or any other E-Wallet for that matter) would add some more versatility.
Furthermore, the £10 minimum leaves a lot to be desired, given most bookmakers have a £5 minimum in place. Below, we have collected everything you need to know about deposits and withdrawals on the Matchbook app:
| Payment Method | Min Deposit | Max Deposit | Deposit Fee | Processing Time | Triggers Bonus |
|---|---|---|---|---|---|
 Visa | £10 | Not specified | No fee | Instant | |
 Mastercard | £10 | Not specified | No fee | Instant | |
 Google Pay | £10 | Not specified | No fee | Instant | |
 Apple Pay | £10 | Not specified | No fee | Instant | |
 Skrill | £10 | Not specified | No fee | Instant | |
 Neteller | £10 | Not specified | No fee | Instant |
| Payment Method | Min Withdrawal | Max Withdrawal | Withdrawal Fee | Withdrawal Time |
|---|---|---|---|---|
| Visa | £10 | Not specified | No fee | 35 minutes in our test |
| Mastercard | £10 | Not specified | No fee | 0-3 business days |
| Google Pay | £10 | Not specified | No fee | 0-3 business days |
| Apple Pay | £10 | Not specified | No fee | 0-3 business days |
| Skrill | £10 | Not specified | No fee | 0-3 business days |
| Neteller | £10 | Not specified | No fee | 0-3 business days |
How to Deposit at Matchbook
If you are new to the Matchbook app and would like some assistance with depositing funds, you can follow our step-by-step guide below:
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Enter the Matchbook Cashier
Once you have entered the app, tap the profile icon shown in the top right corner to bring up the information and profile area of the app. Following this, tap the 'Deposit' option.
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Set Your Deposit Limit
After entering the cashier, you will be greeted by a screen asking you to select your deposit limit, which can be chosen on a daily, weekly or monthly basis. Once done, you will be able to start the deposit process.
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Enter the Deposit Amount and Information
Following this, you will be asked to select a method of payment - we chose a Visa debit card as normal - and then enter the deposit amount. If this is your first deposit, it may be worth depositing the amount for the sign-up bonus.
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Complete Your Deposit
Finally, tap the 'Deposit' button shown and you will be taken to a screen to show that your transaction has been completed. The money will be added to your account instantly.
How to Withdraw From Matchbook
If you are unsure about how to withdraw funds on the Matchbook app, you can follow our step-by-step guide below for some assistance:
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Head Over to the Matchbook cashier
Once again, we want to head to the profile area when withdrawing. Tap the icon on the home screen once again, and then tap the blue 'Withdraw' option.
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Check Payment Method
It is standard for customers to use the same method to withdraw as they did when withdrawing. In other words, your most recent deposit method will automatically be selected as a preferred method, so ensure that this payment information is correct.
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Enter Your Withdrawal Amount
After picking your payment method, you will need to enter the withdrawal amount, which must be more than the minimum of £10.
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Click ‘Withdraw’ to Complete the Request
To complete the process, tap on the ‘Withdraw’ button at the bottom of the area. As is standard with most bookmakers, the withdrawal time depends on the method. Additionally, the status of your withdrawal can be seen at the top of the area, which is a nice touch.
In our test, which we conducted during a weekend, the money was in our account just 35 minutes later, which certainly was a bit surprising. This test makes it one of the quickest bookmakers for withdrawals.
Matchbook App Sports Review
When you load into the Matchbook app, the popular areas are instantly laid out. In fact, you will quickly see what sports punters most commonly head towards, as well as the fixtures starting soon.
For us, we have punted on football and horse racing through the site before, so these were the first two options shown to us in the app.
Heading into the areas themselves, you can either use the icons on the homepage, or select one via the sports menu.
Admittedly, with only 13 different sports, the general markets are slightly weaker than other exchange platforms, without even considering other sportsbook options. Indeed, most of the best betting options in the UK have around the 30 mark.
Nevertheless, the markets are strong, with value being accessible given the exchange model. In fact, instead of having betting margins, the site charges a 2% commission, which is pretty standard.
On a regular elite football game, like a Premier League fixture, there are more than enough markets to choose from. However, the layout may make this not seem like the case.
Horse racing is certainly where the app excels, though. Navigation is easy, the odds remain extremely competitive and streaming makes it a competitor in the sector.
Furthermore, the variety of markets gives a nice breath of fresh air in the scene, with 'Place' markets available, which is sometimes rare to see.
Matchbook App Casino Review
Despite being an exchange site, Matchbook does actually offer a casino area for those interested. But, as you would expect, there are certainly better options on the market.
With several different sections on offer, customers can find some of the most popular games, such as 'Starburst', 'Ted Megaways' and 'Starlight Princess'. However, the seemingly app-exclusive search feature allows for more selections to show.
As a result, 'Pragmatic Play', 'BluePrint Gaming' and 'NetEnt' games are more easily located.
The Live Casino area is also rather impressive, with several classic and game lobbies available. Whether it is poker, blackjack, roulette or baccarat that you want to play, you can easily scroll the different sections.
Additionally, finding 'Live Game Shows' like 'Marble Race', 'Monopoly Live' and 'Crazy Time' is also made easy, thanks to the search area.
For an exchange platform, the casino is really, really impressive, even if there are a few provider omissions.
Customer Support on the Matchbook App
Being able to access customer support quickly is one of the most important things of any app, and Matchbook excels here. Whenever you are in need of assistance, tapping the 'Menu' option brings up a 'Help and Support' tab.
As a result, within only a few clicks you can get help with whatever you need.
With a list of FAQ areas, navigating this section is made incredibly easy, lessening the need to contact the customer support team.
If you would rather speak to a member of the Matchbook team, though, this can also be done in an instant. At the top of the page, 'Contact Us' is the second option in the list, and tapping this will give you the option to start a live chat.
Customer Service is so easy to get right, and when bookmakers do it well, it can only be applauded. This is certainly the case with Matchbook.
Expert Opinion of the Matchbook App
Matchbook is certainly a bit of a mixed bag. As an exchange platform, it holds a place in the market, largely because it offers value that cannot really be found elsewhere.
So, if you are looking for good odds, mainly on horse racing, Matchbook has the app to try. However, if you are looking for a more 'traditional' bookmaker, there are better options.
The 2% commissions may be slightly confusing to some, and for casual punters, the interface may be off-putting. So, there are certainly better options for those who enjoy a bet on a Saturday.
A solid app, certainly, but probably only for a select market.
More Matchbook Guides
Ben is an accredited football journalist who follows anything from League One to Serie A, also working for the likes of SempreMilan and Total Italian Football. As an avid punter, he has become the master tester at BettingLounge, refusing to take bookies by their words when it comes to withdrawal times and much more.