BetMGM UK Review - Is it Safe or a Scam? (November 2024)
BetMGM UK is a new online sportsbook and casino that launched in August 2023, and has quickly become one of the most popular options for UK bettors.
In this comprehensive review, we take a look at everything BetMGM UK has to offer, including its welcome bonus, sportsbook, casino, live betting, and customer support.
BetMGM Overall Score
| Bonus | 9 |
|---|---|
| Sportsbook | 9 |
| Casino | 8 |
| Customer Support | 9 |
| Payment | 7 |
| Licensing Safety | 10 |
| Design and Usability | 8 |
| Overall | 8 |
Overall, BetMGM UK is a good choice for UK sports fans looking for a reliable and feature-rich online sportsbook. It offers a wide range of betting options, competitive odds, and a variety of features and promotions. However, the BetMGM app has received some criticism and there are other areas where the bookie could do better as well.
Ultimately, whether or not BetMGM UK is the right sportsbook for you depends on your individual needs and preferences. If you are looking for a site with a wide range of betting markets and competitive odds, BetMGM UK is a good option. However, if you are looking for a site with a wider range of payment methods or a lower minimum deposit, you may want to consider other bookies.
Key Information About BetMGM
| ⚽ Football Coverage (PL game) | 100-200 |
|---|---|
| 🏇 Horse Racing Coverage | UK & Ireland + International |
| 🏦 Betting Margins (Average) | 8.9% |
| 👷 Bet Builder | ✅ |
| 📱 Mobile App | ✅ |
| 💰 Minimum Deposit | £10 |
| ⏱️ Fastest Withdrawal Method | Visa Direct (Around 4 Hours) |
| 👉 Visit Site | Join BetMGM |
About BetMGM UK
BetMGM is primarily an American gambling brand, but its UK online sportsbook and casino site is now available to join, with a raft of promotions for new customers and existing users.
Part of MGM Resorts International, which is one of the largest gambling businesses on the planet, BetMGM is making a play to be considered a must-join site for sports fans in the UK. Being licensed and regulated by the UK Gambling Commission helps to ensure that BetMGM is legal to use for sports betting in this country, as well as for playing various online casino games. Security standards are in place too, with SSL encryption used to ensure user data is kept safe.
BetMGM is a new online sports betting site in the UK, only launching in August 2023, but it has made a splashy start. It has signed up to be the official betting partner for Manchester City, who won the Treble last season. Having the backing of MGM Resorts International – which runs top brands such as the Bellagio, ARIA, MGM Grand and the Cosmopolitan of Las Vegas – helps to ensure that this is a highly trustworthy gambling company to use. MGM Resorts International bought out the experienced European online gambling operator LeoVegas to launch BetMGM.
Gary Fritz, the president of MGM Resorts International Interactive, said in a statement released to mark the UK launch of the BetMGM sportsbook site: “We’ve had great success in the US and Canada with our BetMGM brand and we’re confident we can duplicate this success in other markets, beginning with the UK. The UK is a mature online gaming market, and we believe the BetMGM brand will provide distinct relevance to both sports bettors and igaming consumers.”
The responsible gambling policy at BetMGM seems to be strong. Customers who sign up for an account with BetMGM are encouraged to set a deposit limit, while loss limits can also be used. There is also the option to self-exclude or to take a break for those who want to have time out.
Is BetMGM Legit and Safe?
As BetMGM is a new online sports betting brand for UK users, it is very fair to ask whether or not the bookmaker is legal in the UK. Fortunately, it has secured the relevant licence from the Gambling Commission, so there are no concerns at all: BetMGM is fully legal to use for UK sports betting. Having said that, the licence is not always a guarantee for everything.
BetMGM UK's Trustpilot rating is very poor at just 1.3/5 and while many betting sites struggle on this front, it is worth keeping in mind. Especially since we have heard of punters experiencing issues when withdrawing winnings, being forced to provide a heap of documents and still not managing to get the money in the end.
BetMGM Welcome Offers
On the sports side of things, BetMGM has one of the best welcome offers in the UK thanks to its huge marketing budget. Indeed, new customers who sign up on the site can claim a generous £40 worth of free bets. The free bets are no longer restricted to certain markets, making it a fantastic sign-up deal and no BetMGM promo code is needed either.
| Operator | Welcome Offer | Bonus Code | Claim Offer | |
|---|---|---|---|---|
| | Welcome Offer Bet £10 Get £40 in Free Bets | No code required | Claim Offer | New customers only. 7 days to place qualifying bet of £10 at 1/1 (2.0) to receive 4 x £10 Free Bets. 7 day expiry. Exclusions apply. Stake not returned. 18+. T&Cs apply. |
| | Welcome Offer Bet £10 Get 100 No Wager Free Spins on Big Bass Splash | No code required | Claim Offer | New cust only. Opt in & deposit £10 in 7 days & wager 1x in 7 days on any casino game (excluding live casino & table games) for 100 Free Spins. Wagering contributions vary. Free Spins worth 10p each on Big Bass Splash. 3 day expiry. 18+. T&Cs Apply. |
BetMGM UK Deposit Methods
Those who sign up at BetMGM will find that there are few payment methods to choose from when depositing funds.
On the other hand, you have everything you need with debit cards, Apple Pay and PayPal accepted by the bookie. BetMGM is not one of the £5 minimum deposit betting sites, though, which is disappointing.
| Payment Method | Min. Limit | Max. Limit | Transaction Fee | Processing Time |
|---|---|---|---|---|
 Mastercard | £10 | £3,000 | No fee | Instant |
 Visa | £10 | £3,000 | No fee | Instant |
 Apple Pay | £10 | £3,000 | No fee | Instant |
 Paypal | £10 | £10,000 | No fee | Instant |
Bank Transfer | £10 | £10,000 | No fee | Instant |
How to Deposit at BetMGM
If you are new to the BetMGM and would like some assistance with depositing funds, you can follow our step-by-step guide below:
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Navigate to the 'Profile' Area
When you have entered the app, you need to navigate to the 'Profile' area to begin the deposit process, and this can be found in the top right corner of the app.
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Enter the 'Deposit' Cashier
From the 'Profile' area, you will see a 'Banking' option and once you have tapped this, you will be given four options. In this case, we want to select the top option, 'Deposit'.
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Choose Your Preferred Payment Method
Following this, you will be offered four options: Apple Pay, Instant Transfer, PayPal and Debit Card. The latter was the method we used in our test, more specifically a Visa debit card.
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Enter Payment Details and Tap on 'Deposit'
Finally, enter your card details, the deposit amount and confirm you agree to the T&Cs. Finally, tap the gold 'Deposit' button, and you are free to begin betting.
BetMGM Withdrawal Methods
The selection of payment methods is the same for withdrawals as for deposits, which is nice to see, and the minimum amount is perhaps what you would expect at £10. We actually tested the withdrawal process ourselves and we got the money after just over four hours, which is a result that the bookie should be very happy with.
| Payment Method | Min. Limit | Max. Limit | Transaction Fee | Processing Time |
|---|---|---|---|---|
| Mastercard | £10 | £8,000 | No fee | 1-3 business days |
| Visa | £10 | £8,000 | No fee | Four hours in our test |
| Apple Pay | £10 | £8,000 | No fee | 1-3 business days |
| Paypal | £10 | £4,000 | No fee | Within 24 hours |
|
Bank Transfer | £10 | £35,000 | No fee | Not specified |
How to Withdraw From BetMGM
If you are new to the BetMGM app and would like some assistance withdrawing funds, you can follow our step-by-step guide below:
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Enter the Banking Area
Once again, you will need to enter the 'Profile' area to withdraw your funds, so from the main menu, tap the 'Profile' option, and then enter the banking cashier once again.
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Enter the Withdrawal Cashier
Again, you will have four options and this time we want to select 'Withdraw'. For future reference, this is also where you can keep track of any pending withdrawals - a handy feature indeed.
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Choose Your Withdrawal Method
In this step, you will be asked to select a method of withdrawal, and once again we chose to withdraw via a Visa debit card.
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Enter Amount and Complete the Withdrawal
Finally, there are two more things to do. First, select your card from the dropdown list and then enter your withdrawal amount. Then, tap the golden 'Withdraw' button.
In our test of BetMGM's withdrawal process, it took four hours for the money to arrive - a timeframe that was shared with its sister website, BetUK, when we tested that app.
BetMGM Sportsbook Review
While the BetMGM sportsbook is new to the UK, it has come about thanks to the parent firm’s buyout of LeoVegas, so there is a solid structure in place. The list of sports that are available to bet on is fairly long, though some minor options such as chess, bandy and surfing are missing.
Football and horse racing are the top sports to bet on at BetMGM, followed by tennis and dogs racing. Football fans will be pleased by the breadth and depth of the markets, while there is also a bet builder tool in place to allow users to create their own same-game accas too. A typical match in the Premier League has hundreds of different betting markets for BetMGM users to pick from, including for either side to score a penalty, or for an own goal to be scored.
Unfortunately, for most of the major sports offered at BetMGM, the odds appear to fall short of the best available. UK sports fans who demand top value when placing their wagers will find that there are higher odds available at many of the largest online sportsbooks in this country.
Virtual sports appear to be absent but esports are covered with customers offered the chance to place wagers on CS:GO, Dota 2, League of Legends, Overwatch, Valorant and so on. There are also a few TV, novelty and special betting markets to pick from, such as Strictly Come Dancing odds, the winner of the BBC’s annual SPOTY award and various Emmy categories.
When it comes to its promotions, existing customers will be able to earn a free £5 bet each week if they stake £10 on a four-fold or more football accumulator and a £10 football bet builder at this new sportsbook. Furthermore, the BetMGM site is also home to a Golden Goals prediction game, which has an amazing top prize of £2 million up for grabs if its users can correctly predict six football scores.
Those who like to place accas will also be intrigued by the opportunity to claim five profit boosts worth up to £1,000 each at the BetMGM sportsbook in the UK, but there is little for racing fans. BetMGM does not yet seem to be offering best odds guaranteed on UK and Irish horse racing – which is commonly the case at most of the country’s top sportsbooks – and there is no mention of extra place races, faller insurance, or many of the other betting bonuses sites have for racing.
There are some downsides to using BetMGM to bet on sport in the UK, although it is fair to note that the site is very new and some more functions might be added at a later date. BetMGM has made a strong start to life in the UK: this is for sure a top betting brand to watch.
BetMGM Customer Support
The BetMGM customer support options are not comprehensive. However, most people who need to get in touch with BetMGM customer support will be able to do so quickly via live chat. Running on a 24/7 basis, the BetMGM customer support live chat means that it does not matter what time of the day – or the night – it is, users are able to get access to the support they need.
There is also a very detailed frequently asked questions section that is worth a visit at BetMGM. Customers can head here to find out more about areas such as the BetMGM payment methods that are available as well as what users must do if they want to make a complaint about the site.
BetMGM offers email customer support, but there is no telephone number available for UK users to call and speak to an operator. To get in touch with BetMGM via an email, users can message [email protected] and the site says that it will send a response within 24 hours.
The site also has a profile on X – the social network site that users to be known as Twitter – and this could be another of the BetMGM customer support options for users to try. Send a message to @BetMGMUK in order to get access to any help and support via the social media website.
| Chat | Yes |
|---|---|
| Contact Form | |
| Phone | - |
Opening hours
| 7 days a week | 24/7 |
|---|
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