- Editorial2.00
- Users2.35 (26 reviews)
- Trustpilot1.60 (324 reviews)
Score1.99
Betiton UK Review - Is it Safe or a Scam? (2025)
Betiton initially launched in March 2020, partnering with the well-known provider Aspire Global, and it has remained in limbo ever since. The question, therefore, is whether punters should even give the bookie a chance. Our review takes a look at this and more, highlighting the pros and cons of the site.
Pros
- Good range of payment methods
Cons
- Charge Deposit Fees
- Poor Sportsbook Margins
- Unattractive interface
-
Visa -
Mastercard -
Skrill -
Neteller -
Paysafecard -
Bank Transfer -
Paypal -
Astropay
Betiton Overall Score
| Bonus | 2 |
|---|---|
| Sportsbook | 2 |
| Casino | 3 |
| Customer Support | 2 |
| Payment | 2 |
| Licensing Safety | 4 |
| Design and Usability | 2 |
| Overall | 2 |
Founded in 2020, Betiton is one of the newer bookmakers on the market for customers in the United Kingdom, and it certainly isn't as well backed as some of the other newer options on the market.
With this lesser reputation, we wanted to take a deeper look at the site and see if it is worth trying out. However, in our tests, we were really not too impressed.
The website, on mobile or when using a computer, can be really buggy as we often had to wait to load different areas of the site. In some cases, we were even booted out of our account when entering different areas.
Furthermore, the site itself does not offer great value for money, with deposits being charged a fee and the odds not representing much for customers, due to the higher-than-expected betting margins.
Key Information About Betiton
| ⚽ Football Coverage (PL game) | 100+ markets |
|---|---|
| 🏇 Horse Racing Coverage | UK & Ireland + International |
| 📊 Betting Margins (Average) | 10.52% |
| 👷 Bet Builder | ❌ |
| 📱 Mobile App | ❌ |
| 💰 Minimum Deposit | £10 |
| ⏱️ Fastest Withdrawal Method | Visa debit card (6 hours in our test) |
| 👉 Visit Site | Join Betiton |
About Betiton
Betiton is certainly a bit of a strange bookmaker to look at, and whilst the initial signs may have been promising, the site has certainly trailed off a little.
In terms of ownership, the site is owned by Arnaud Serour and operated by Aspire Global under a white-label partnership. However, confidence can be taken from this partnership, given it is not the first rodeo between Serour and Aspire.
The owner of the site previously was the managing Director of Aspire, but branched away to make his own site after being a large part of the team working on the successful Karamba brand - which was more casino-focused.
On launch, the owner stated, “Betiton.com players do not need to hold accounts on other gambling websites, because we offer all they are looking for", which is certainly a bold statement to make.
The big question is whether the site holds up to this, and ultimately, we feel like it doesn't, with us being left feeling quite underwhelmed by everything. Our full review of Betiton will cover key information like the welcome offer, other major betting bonuses, sports betting markets and its customer service.
Is Betiton Safe?
Betiton is part of the AG Communications empire, and there are more than 80 brands under that umbrella, with the 2020-founded bookmaker being under the white-label type of brands.
As expected, the site is fully licensed by the UK Gambling Commission (Licence number: 39483), meaning it can legally operate in the United Kingdom, whilst also being able to host casino games as well, which backs the statement about being an all-in-one bookmaker.
In terms of reviews of the site, Betiton has a rating of just 1.6 on Trustpilot with many complaining about the site's inability to pay out winning bets or even sign-up bonuses - it is certainly a very bad light to be shone on the brand.
Betiton Welcome Offer
The welcome offer from Betiton is certainly not the best, and this is not a bold claim to make at all. Most of the best sign-up offers in the UK credit more money in free bets than you stake, but this is not the case here.
Instead, customers must deposit and stake £15 on the sportsbook at odds of even or better, and once this is done, you will be awarded a £10 free bet. However, when we tested this, we joined a list of many who struggled to find/use the free bet.
The customer service was certainly not the most helpful when trying to resolve the matter either, and whilst most bonuses are normally awarded instantly, we were left waiting a few hours for the free bet to actually be stored - certainly a frustration.
| Operator | Welcome Offer | Bonus Code | Claim Offer | |
|---|---|---|---|---|
| | Welcome Offer Bet £15 Get £10 in Free Bets | No code required | Claim Offer | 18+, Welcome Bonus: New Players only, 1st Deposit, Min Deposit: £15, max £10 free bet valid for 14 days, bets must be placed at odds of 1/1 or greater and be settled within 14 days of placement. System bets not eligible. Neteller, Skrill and Paypal not eligible. T&Cs apply |
Betiton Promotions
There are only two promotions for existing customers on Betiton, and they are certainly interesting, to say the least.
The first 'offer', if we can call it that, is a cash-out feature. Being able to cash out a bet is a must pretty much everywhere, and it is an extremely common feature on the best betting sites in the UK, so seeing it advertised as a promotion is certainly a little bit of a shock. Perhaps, it is a luxury that we often take for granted.
Following that, there is an acca boost offer, which is really nice. Boosts can be attained on 4-folds to 15-folds, and up to a 77% increase can be earned, with the rises being incremental based on more selections being involved in the bets.
This is certainly not an exclusive promotion for the site, with some of the big bookmakers offering a similar promotion. However, it does not take away from the promotion at all, and it deserves a positive mention.
Betiton Deposit Methods
There are quite a few methods on offer at Betiton, which, admittedly, is a little bit of a shock considering some of the shortfalls of the site. Nevertheless, we must speak about the good stuff when it is there to see.
E-wallets are offered on-site, which is nice, especially as there are some lesser-known options also promoted. Furthermore, there are a few niche deposit options, such as Much Better, too, which is another positive.
However, the site does charge a 2.5% deposit fee, one of a few to do this, whilst also requiring a £10 minimum deposit, so it may be worth looking elsewhere in this case.
Below, we have wrapped up everything you need to know about deposits at Betiton:
| Payment Method | Min. Limit | Transaction Fee | Processing Time |
|---|---|---|---|
 Visa | £10 | 2.5% | Instant |
 Mastercard | £10 | 2.5% | Instant |
 Skrill | £10 | 2.5% | Instant |
 Neteller | £10 | 2.5% | Instant |
 Paysafecard | £10 | 2.5% | Instant |
 Bank Transfer | £10 | 2.5% | Instant |
 Paypal | £10 | 2.5% | Instant |
 Astropay | £10 | 2.5% | Instant |
How to Deposit at Betiton
Below, we have put together a step-by-step guide for depositing funds into a Betiton betting account.
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Enter the Deposit Cashier
After logging in to your account, simply enter the profile menu by tapping 'Account Details' shown in the left-hand menu. Then, tap 'Deposit' when offered the choice to.
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Select Method
Following this, you will need to select your method of payment, and to give some credit to the site, there are several methods on offer. Despite the vast array of choices, we chose the regular - a debit card.
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Insert Payment Method Details & Amount
Following this, you will be asked to enter your payment details and your deposit amount, which can be done in the textbox or by using the pre-selected options.
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Begin Betting
Once this has been done, you will be shown how much your deposit comes to after the fee, which is quite ridiculous in our opinion, and then you can deposit.
Betiton Withdrawal Methods
Once you are ready to withdraw the money from your account, the process is quite simple to withdraw money. Luckily, the timings are also quite good, with the site able to 'cash out' your account in just a few hours, which is a real positive.
It is likely that customers who use a Visa debit card will be the only ones to benefit from these timings, simply due to the fact that the site uses Visa Direct. Nevertheless, this is quite a decent timeframe for the transaction, but we have seen much shorter times from other bookmakers.
Below, we have detailed everything you need to know about withdrawals at Betiton:
| Payment Method | Min. Limit | Transaction Fee |
|---|---|---|
| Visa | £10 | 0% |
| Mastercard | £10 | 0% |
| Skrill | £10 | 0% |
| Neteller | £10 | 0% |
| Paysafecard | £10 | 0% |
| Bank Transfer | £10 | 0% |
| Paypal | £10 | 0% |
| Astropay | £10 | 0% |
How to Withdraw Funds From Betiton
If you haven't withdrawn money from Betiton before, you can follow our step-by-step guide on how to do so below.
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Enter the Withdrawal Cashier
Once again, we need to head to the Profile menu, via the account option on the left-hand menu. Then, instead of choosing deposit, we want to select the 'Cash-Out' option.
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Select Payment Method
It is worth checking which method you want to use here, as the bookmaker will not offer the chance to change automatically, like it does when you are depositing for the first time.
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Enter Withdrawal Amount
Finally, enter the amount that you would like to withdraw and then tap the withdrawal option at the bottom of the screen.
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Wait for the Money
Although we have many frustrations with this process, customers can rely on swift payments, as we were able to get our money within six hours of us submitting the withdrawal request.
If it is anything else of note, we did this on a Saturday afternoon, so longer payments were expected, given that it is a peak time, but this was not the case.
How to Verify An Account on Betiton
Customers sometimes will need to verify their account with Betiton, and whilst this is sometimes automated, there will be occasions where you will need to provide some evidence of your identity.
It is possible that you may need to verify some transactions on occasion, though this is done through the payment methods area, rather than any other area of the site.
Below, you can find a few examples of what verification documents are accepted from the site, and they are all easily findable for customers:
Proof of Identity: Passport, Driver's license, etc.
Proof of Address: Recent utility bill, bank statement, etc.
Proof of Payment Methods: E-wallet Account screenshot, Cards, etc.
You can find the full list of usable documents in the FAQs Menu by searching 'Verification'.
Uploading documents for verification at Betiton is possible through the site's document uploader, making the process very easy if it is required. On the Betiton site, simply head to My account > Documents Upload.
Betiton Sportsbook
If you are still intrigued in the product after the deposit fees and other poor reviews, then the sportsbook may be the final nail in the coffin for you wanting to sign up to the site.
Accessing the sportsbook is certainly not easy, as a blog-esque page first appears when you try and access the area. After a few seconds, it should clear, but we were left waiting for a few minutes on some occasions, which definitely does not leave a good taste in the mouth.
Once you have loaded the sports area, it does not get much better, and the interface appears to be quite poorly put together, with things quite muddled up. Whilst there are a lot of markets available, you want to be able to access things quickly and easily, which is not the case. If anything, it looks overly full, which does not do what is wanted on a landing page.
Then, we must speak about the margins of the site. Most margins are in the mid to high units range for margins, and whilst the higher margins are less preferred, they are generally acceptable. Betiton instead offers margins of 10.52% (when we tested them) on average, which is a ridiculous fee to be charging.
For us, this certainly is not a sportsbook for punters, instead targeting high profits. However, if you still want information on the site, continue to read on.
The football markets are passable, and there are the standard markets on offer for a lot of the elite and international leagues, which is certainly a rare positive. However, the further down the ladder you go, there are fewer betting options.
Bet Builders are not available on the site, which is a drawback, and you cannot even combine multiple selections inside the same game to replicate this experience, which makes things even worse.
Horse racing is available on site, but the markets do feel a little lacklustre with only win, each-way and forecast markets available to be bet on. We'd perhaps view this area slightly more positively if there were more options open to punters, such as place betting.
E-sports, ante-post horse racing and politics can also be bet on through the site, which is definitely a positive too, though the margins are no better, and there are definitely better options for punters.
Before even betting, the site has flaws, and with the sportsbook, this is unfortunately the story once again.
Betiton Casino
When it comes to the casino area, there is quite a nice range of games; whether that be slots, classic card games or even live games.
The site offers a good range of different operators, meaning customers can find games from Hacksaw Gaming, Blueprint and Pragmatic, which is a really good range that other big operators do not yet offer.
In terms of 'classic' options, there are table games available with several different price points from as low at 10p to the £1,000 mark, which means high-stakes players are very much welcomed at Betiton, whilst lower stake players are also able to find a nice range of games.
Browsing the areas is very simple due to the sectioning of the casino, meaning you can easily jump between table games and slot games. Additionally, you can search for specific games, which makes navigation very easy.
Betiton Mobile App
Despite being active for more than five years now, there is no app for Betiton, which is certainly quite frustrating. However, the site works on mobile, which means that there is not really an issue with its absence.
Then again, considering the site is heading towards leaving the 'new' bracket of bookmakers, it is definitely a bit of a shock that there is no mobile option just yet.
Betiton Responsible Gambling
Customers will be glad to know that the site enforces responsible gambling tools on the site, which customers can access via the Menu area once again, and then 'Responsible Gambling'.
On offer, there are the standard tools that one may expect in this area, which can be seen below:
- Play limits (daily/weekly/monthly)
- Loss limits (daily/weekly)
- Reality check
- Cool-off periods (24 hours, 1 week, 1 month, 6 weeks)
- Self-exclusion (6 months, 1 year, 2 years, 5 years)
It is also worth noting that the site may actually impose its own limits on your account if Betiton feel you are gambling outside of your means. However, the site states that you can get the limits raised if you provide financial statements to prove that you can afford your stakes.
Betiton Customer Support
Unfortunately, the customer service on Betiton is certainly not the best, which is very much a frustration.
When we needed to use the customer support (we chose to use the live chat), we were left waiting for quite a while, which was far from ideal. It is worth noting that the site's email responses were never great either, again, poor for customers and definitely not a good look..
Furthermore, the FAQ area is not the best around. It feels rather jagged and poorly put together, and whilst it probably does the job, it is not an area that people will run to when having issues with the site.
Being overly pedantic too, we noticed several errors in the FAQ area, as well as the general support areas, such as 'Feel free to contact our friendly (friendly is crossed out on the website) support team to find out about any other current promotions or offers,' certainly not a great look, and very amateurish.
A common theme on the site.
| Chat | Yes |
|---|---|
| Email Form on-site | |
| Phone | 02033189367 |
Opening hours
| 7 days a week | 06:00 - 23:00 GMT |
|---|
How to Get Started at Betiton
If you would like to join Betiton, just follow our step-by-step guide on how to do so below:
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Head Over to betiton.com
You can use our link at the top of this page, or in the banner at the bottom, which will bring you straight to the welcome offer and the registration form.
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Tap on 'Sign-Up'
Once on the website, the sign-up option can be found on the left side of the screen.
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Create Account Details
The first step to sign up is to create information for your account, so enter your email address and then create a username and a password, then tap 'Next'.
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Enter Personal Details
Finally, you will need to provide some personal information. This includes the basic information required in every sign-up so your telephone number, address and date of birth, and of course, your name.
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Finalise Sign Up
Finally, you will need to opt in or out of communications and provide a bonus code (if you have one), then you will be ready to begin betting. However, it is worth noting that you may need to verify your identity to use your account.
User Reviews
Average score of 2.3 by 26 users
Emma
7 September 2022
Stay away won 300 and wont pay out keep saying it will be reviewed in 48 hours went on like this for 2 weeks now cWont let me login. This site should be removed
Steve
8 March 2022
One star is too many Do not use bet on here last week at Lingfield bet on Homerton 3.20 that won the race after stewards enquiry and they still havent paid me 16.25 was postponed and they still havent refunded my money customer service told me theyll sort it out in the next 15 days disgusting company they ignore your emails too. Stay away
JaqueLeGrand
27 May 2021
Dont get scam Dont put a single dollar in this site. Simply the worst. They will refuse your cash out and cancel your earning for any reason. JUST DONT
steven
24 May 2021
I love their brand ambassador
luca
2 May 2021
Betiton is a good bookie - winnings are paid quite fast tbh
Javier
13 April 2021
I will say is ok I cant understand why if I deposit the money come out of my account straight away plus a 0.25 per 10 I deposited. But if Im lucky and I win anything I will not see any money in my account for at least 48hs do big disappointments
Will
13 February 2021
Awful do not use
Peter
13 February 2021
Terrible website poor staff and then take bonuses away for no reason at all
walid
29 November 2020
cash out process is ok
Sven
28 November 2020
Good site overall with attractive odds.
David stewart
12 November 2020
very poor so far. having issues with a withdrawal. over a week now. communication is dreadful.
Alex
8 November 2020
I cant claim my withdrawal and its more than 3 weeks.. dont bet on this site pls..its a scam Worst is they keep sending me messages Which I cant reply..very disgusting
Si
3 November 2020
Poor Unprofessional & AmateurishApplied for a betiton.com account and after they carried out third party age verification through a third party they accepted my registration and opened my account.Betiton.com then took my deposit via PayPal and allowed me to place bet freely.When my joining bonus didnt appear I enquired and was told I didnt qualify and should refer to their bonus terms and conditions. I read the terms and told them they were wrong and that I did qualify for the bonus. I quoted the relevant terms of their offer and they gave a clumsy befuddled excuse for their error. The bonus was immediately added.When my bets settled some winning and others losing I decided to withdraw my initial deposit amount back to my PayPal account. The following day betiton.com blocked the request demanding I provide FOUR forms of identification including passport and driver licence as well as a photo of me holding one of the ID documents.I did not wish to give the documents but they refused to give my money back otherwise. As such I relented and provided them. However Betiton.com continued to refuse to give my money back stating they now needed a close photo of my face next to the ID. I was not happy at this. As well as the personal nature of the request they already had a clear image of the ID and a clear photo of me with it in my hand. I gave the document under protest as their chat agents are not very polite or understanding. Yet they still refuse to give me the money back. And now they are also claiming a blanket wide issue with PayPal withdrawals too.Following a bit of research I discovered that UK gambling legislation requires that gambling companies must provide an Alternative Dispute Resolution (ADR) service through an independent third party as a term of them getting their licence to operate in the UK.Betitons chat agents dont help customers very much and quickly get irritated if you ask questions. So even when I asked for the details of their Alternative Dispute Resolution provider they initially ignored me.I finally discovered that there Alternative Dispute Resolution Service is IBAS. If you have issues with any gambling company you can contact that companys ADR and lodge a formal complaint. Its free. The betting company is bound by UK Licensing Laws and have to pay an annual registration fee to their ADR. The more complaints the ADR receives about an individual company the more they charge as the registration fee. So with IBAS if a betting firm such as Betiton.com have no more than one complaint in the year they pay just 65 as a fee. So more complaints means a higher fee. If more than 200 people complain the fee finally tops out at 65000 for the year. This is a great incentive for businesses to behave well.I have now lodged a formal complaint with IBAS through their website. Its free and takes about 2 minutes. Register for a free account and then tell them the circumstances.In addition to this review I have set up a blog on my betiton.com experience. With so many alternative betting sites I would give this company a wide berth.I am not happy with giving such personal ID. And the UK Gambling Commission highlights its concerns clearly stating that betting operators shall not withhold withdrawals on request even if requiring ID if they had the chance to request them earlier. If they open your account accept deposit and allow you to bet they shouldnt be able to demand ID at point of withdrawal. This is stalling.My experience is that this is an amateur outfit at best and possibly scammers. They seem to be abusing the GDPR legislation too in relation to Data Protection. Perhaps as they are based in Malta they are simply indifferent to customers in the UK.
Mark
30 October 2020
They will not allow withdrawal Account is fully verified and I made withdrawals over a week ago to paypal. They say there is an issue with withdrawals and cannot give a timeframe when it will be fixedAbsolute scam. Please do not deposit here I wish I never
Ale
31 August 2020
So they manage to charge 25p to deposit funds by debit card. then they dont allow you to cash out the pennies from your funds even if you are over 10. They dont state that anywhere on there website. The page about their cash out policy is non operational either. When asking customer support they say its internal policy because of their system.... I think its just extra money for them. It all add up
Nick
11 August 2020
I have joined Betiton less than a month ago. i think they have one of the best live betting selection possible thanks to the team and especially to Martin
Stef
11 August 2020
I love that site - best site for mobile
Seb
26 July 2020
DO NOT use this bookmakerI did bet 15 for the welcome offer to get the 10 free bet but they refused to give it. Their reason I do not know they refused to tell me.What a jokeRun away from this bookmaker
batu
13 July 2020
they dont give you bonus they just say Im afraid bonuses have been disabled from your account. Kindly note that this was a decision made by our management team and bonuses will remain disabled on your account for the foreseeable future. And they dont help you about assistance either. Just stay away
Shane
4 July 2020
Dreadful service still got 6000 of my winnings asked for documents they have had documents for ages yet still no pay out yet after 21 days disgusting service 4 days after documents sent 5 attempt of fraud was committed on my brand new bank card I really dont know how anyone can put anything above 1 star in my opinion it would be minus star present day scam
Raymond
13 June 2020
Dont use this site i joined yesterday diddnt get my free betthen they said i wernt allowed one but offer clearly states i was entitled to it afford at all cost
Stuart
14 May 2020
Dreadful experience followed all I needed placed 20 on bets at correct odds over evens yet no 10 free bet customer service on their chat told me management decision no reason. but I can now wage more to my account. robbers even charge you 1 service charge tooLEAVE WELL ALONE.HOW HAVE THEY GOT90%
Tony
1 May 2020
By the way cash out was processed quite fast.
Tony
1 May 2020
great sport betting site - efficient support
Benny
27 April 2020
Good expereince so far betting on esports and the darts at home matches. A lot of markets to choose from in each but my withdrawls have taken longer than expected.Still not limited yet but would not be suprised to see it come. Certainly better sites out there though.
Johnnybag
3 April 2020
Totally terrible site.keep well away as iv done and ten of my friends