NRG BET UK Review and Expert Tests (2024)

NRG BET Sportsbook Review

Since NRG BET is backed by Sharedbet and Playbook Gaming, punters are right to expect a certain standard when it comes to the sportsbook. We have previously reviewed sites such as Rhino Bet - which uses the same sportsbook technology - and as we considered the offering adequate there, this is also the case for NRG BET.

Just under 20 sports can be found on the site, which is rather low, and there are some special markets such as the US presidential election and odds for BBC Sports Personality of the Year. Focusing on football for a second, NRG BET offers around 150 markets for prominent games and there is also a bet builder, which has a decent amount of markets.

Having said the above, NRG BET has a long way to go before it can compete with the best football bookies in the UK. Moving on to horse racing, the bookie actually has a decent selection with UK, Irish, American and Japanese meetings. Only a few of the races have streaming, though, and there is no mention of best odds guaranteed which is a shame.

The rest of the sportsbook is decent, but not much more, and this is pretty much what you would expect from a Playbook Gaming product. The reality is that aside from the welcome offer, there is really no reason to sign up for NRG BET, especially when you consider just how many great betting sites there are.

It should be noted that virtual betting is available on the site, thanks to the added licence with the UKGC, but there are no Esports to bet on. We also tested the betting margins and the average came in at just under 7%, more specifically 6.99, which is decent but not fantastic.

NRG BET App

NRG BET may be a new betting site, but there is actually an app for punters to download. Betting apps have become increasingly popular in recent years and there are now many good options on the market. For a new betting site to compete, in other words, an app is almost a must and it's nice to see NRG BET going down this path.

Since the app is so new, there are no average ratings on the App Store and the Google Play Store yet. In fact, the app only has just over 100 downloads on the latter platform and that says a lot, making it difficult to provide a proper verdict. Nevertheless, we feel that NRG BET deserves praise for even having an app in the first place.

NRG BET Customer Support

Customer support is something that Playbook Gaming always has struggled with across all of its betting sites. While most betting sites tend to offer a live chat option, this is not the case at NRG BET as customers only have the option to send an email. As you can guess, the response time isn't exactly rapid over email, with the bookie looking to respond within 24 hours.

There is also limited information in the FAQs section, at least if you compare it with other bookies, and this certainly hurts NRG BET on the customer support front. Improvements are needed in the future Sharedbet, as well as Playboom Gaming, intend to reach the next level but it's also possible that they are happy where they are.