DragonBet UK Review - Is Dragonbet Safe or a Scam?
DragonBet is a relatively new betting site, having launched in early 2022. There are custom features and bets targeting Welsh customers, but also cover more than enough for other England punters. In this comprehensive review, we take a look at everything DragonBet UK has to offer, while assessing whether you should sign up or not.
DragonBet Overall Score
| Bonus | 5 |
|---|---|
| Sportsbook | 6 |
| Casino | 6 |
| Customer Support | 8 |
| Payment | 7 |
| Licensing Safety | 9 |
| Design and Usability | 7 |
| Overall | 7 |
DragonBet launched in 2022 with the aim of becoming the top online bookmaker in Wales. While a lot of new sports betting sites launch in the UK with a defined theme, few of them target a specific part of the population in the same way as the owners of DragonBet have. Naturally, the site has been made available to access in the Welsh language, as well as English.
The site has heavy links to John Lovell Racing, so it aims to offer a strong horse racing market. However, there are certainly some lacking areas of the site, which we will get into below.
Key Information About DragonBet
| ⚽ Football Coverage (PL game) | 150+ |
|---|---|
| 🏇 Horse Racing Coverage | UK & Ireland + International |
| 🏦 Betting Margins (Average) | 7.02% |
| 👷 Bet Builder | ✅ |
| 📱 Mobile App | ✅ |
| 💰 Minimum Deposit | £1 |
| ⏱️ Fastest Withdrawal Method | Visa Debit (45 minutes in our test) |
| 👉 Visit Site | Join DragonBet |
About DragonBet
DragonBet is a new online sports betting brand, but the company has a long history in the world of gambling. It has been set up on the foundations of John Lovell Racing, which has been providing bookmaking services across Wales for the past 50 years or so.
John Lovell Racing is not the most famous name in sports betting in the UK, but the firm has a proud history, which puts the site in good standing to do well in the future.
In a statement announcing the launch of the new online betting site in 2022, the director and co-founder of DragonBet David Lovell said...
"Dragon Bet is the digital rebranding of John Lovell Racing, a prominent Welsh bookmaker and we are excited to launch our new online wagering platform with FansUnite. After months of research and interviews with gaming providers, we felt most excited and comfortable with the product and features that the Chameleon platform provides us to grow our business."
Lovell also went on to say that the aim of DragonBet was to capitalise "by growing our digital footprint where we can tailor our betting offerings to the needs of the modern bettor and maintain a strong sense of national pride and Welsh culture."
Bolstered by a strong interface and design, the site certainly looks to cause a bit of noise in the UK betting industry as one of the better new bookmakers in the country.
Furthermore, there is a heavy Welsh interest, represented in the branding and also with the ability to translate the site into Welsh, which is really admirable for sticking to the brand and tailoring to your branding too - extra marks there.
Is DragonBet Legit and Safe?
Considering the site is new, it is quite understandable if you have some reservations about its legitimacy and safety. However, there is nothing to worry about on DragonBet, far from it.
The site is licensed and regulated by the UK Gambling Commission, which is a must for any bookmaker, meaning it can be used by all customers.
In terms of safety to use, the site has a 2.8 Trustpilot rating, but most of the low ratings are about poor payouts, rather than the usability of the site.
With that said though, there are a few reviews which state that the site is slightly slow to use, so this is worth noting, however, there is nothing to fear in regards to payments, your details or anything of the same ilk.
DragonBet Welcome Offers
Despite being a sports-focused bookmaker, there is no sign-up offer for sports customers. Instead, DragonBet offers the new players 75 free spins after they deposit and stake £25 on selected games.
However, to get any of your winnings, you must wager them 10 times, which is really quite poor and will be off-putting for a lot of new people looking to sign up.
Should you be looking for a more generous offer, we have collected some of our favourite sign-up promotions.
| Operator | Welcome Offer | Bonus Code | Claim Offer | |
|---|---|---|---|---|
| | Welcome Offer Wager £25 Get 75 Free Spins | Casino75 | Claim Offer | 18+. UK/IE new customers only. Promo code: CASINO75. Min deposit & wager £25 on slots to get 75 free spins on John Hunter and the Book of Tut (£15 total value). 50 spins credited next day, 25 spins following day. Spins expire in 7 days. Winnings from free spins subject to 10x wagering. 1x per household. Payment restrictions apply. Full T&Cs apply. BeGambleAware.org |
DragonBet Deposit Methods
Customers at the biggest and best betting sites in the UK have got used to being able to pick from a lot of different payment methods when adding funds.
However, the list of DragonBet payment methods is very small, with only one option offered. At the present time, debit cards are the only way for people to make a deposit.
This means anyone looking to use an e-wallet or even mobile options will be left disappointed.
That being said though, customers can deposit as little as £1, which is really quite fantastic, and slightly makes up for the lack of methods available. Considering only a handful of bookmakers have a £1 minimum deposit amount, this is really worth noting.
| Payment Method | Min. Limit | Max. Limit | Transaction Fee | Withdrawal Time |
|---|---|---|---|---|
 Visa | £1 | Not specified | No fee | Instant |
 Mastercard | £1 | Not specified | No fee | Instant |
How to Deposit at DragonBet
If you are new to the DragonBet and would like some assistance with depositing funds, you can follow our step-by-step guide below:
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Navigate to the 'Deposit' Cashier
Once you have entered the app, tap the 'Profile' area - found in the top right corner, via the icon - and then tap the 'Deposit' option when shown.
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Enter Payment Amount
As there is only one option to deposit with, you are not given the ability to choose a payment method. So, the next step is to enter your deposit amount - as always, we chose the minimum, so £1 in this case.
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Enter Payment Details and Tap on 'Deposit'
Finally, enter your card details and then tap the 'Deposit' button. It is worth noting that some banks may ask you to verify the payment, but this is not a long process at all.
DragonBet Withdrawal Methods
The selection of payment methods for withdrawals is the same, once again, with only debit cards available. However, the £1 withdrawal amount is something to keep you intrigued with the process, especially as very few sites offer minimum amounts so low.
| Payment Method | Min. Limit | Max. Limit | Transaction Fee | Withdrawal Time |
|---|---|---|---|---|
| Visa | £1 | Not specified | No fee | 45 minutes in our test |
| Mastercard | £1 | Not specified | No fee | 1-3 Business Days |
How to Withdraw From DragonBet
If you are new to the DragonBet app and would like some assistance withdrawing funds, you can follow our step-by-step guide below:
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Navigate to the Banking Area
Once again, you will need to enter the 'Profile' area to withdraw your funds, so from the main menu, tap the 'Profile' option, and then enter the 'Withdrawal' cashier.
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Enter Payment Amount
Once again, as there is only one method of payment, the site will not ask if you want to use a different payment method - which is a frustration. Additionally, here is where you enter your payment amount - we chose £1 once again.
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Complete the Withdrawal
Now that this is done, tap the withdrawal button at the bottom of the screen, and then wait for your funds to arrive.
In our test of DragonBet's withdrawal process, it took just 45 minutes for the money to arrive - however, we needed to clarify our payment, as we did not stake the amount at all.
DragonBet Sportsbook Review
As a new bookmaker, it would not be a surprise if there were some sports missing from the available markets. However, this is not really the case, as football, horse racing, rugby and tennis are all offered, among others.
Considering the Welsh roots of the site, and also the previous history of the site, it is fair to assume that football, horses and rugby are the three big areas to punt on with DragonBet, though it would also be fair to assume that the first two are the leaders.
Football is always going to be popular at all UK online betting sites, with DragonBet ensuring it has a strong level of coverage for the beautiful game. Welsh football has its own tab, making it easy for people who have a particular interest in betting on Welsh games to find these options.
But while the number of leagues, cups and competitions football fans can bet on at DragonBet is high, the site's sportsbook is not the easiest to navigate compared to the best ones on the market. Premier League matches are also slightly hidden away at DragonBet, while the selection of game markets is also far from comprehensive.
Placing bets on individual football markets is, admittedly, not too pleasant, and feels quite poorly put together. Unfortunately, this also carries over to the Bet Builder area, and it must be said that there are more pleasant experiences available elsewhere.
With DragonBet being an online offshoot of betting brand John Lovell Racing, it is no surprise to see there is a strong emphasis on horse racing betting here. Indeed, horse racing takes pride of place on the sportsbook site, indicating that this is the top sport to bet on at DragonBet. All UK and Irish meetings are covered to a decent degree and it is also possible to bet on races from around the world, though passionate punters might have to check out the best racing sites.
Furthermore, Best Odds Guaranteed is also in place for all UK and Irish races, matching the top UK online bookies - a rarity for any new bookmakers, so this must be applauded.
Despite the rise of Esports betting, it would not be a surprise if the bookmaker did not have markets available on the site, given it is still new.
However, punters will be very happy to know that PUBG, CS:GO, Rainbow Six and League of Legends can all be punted on, alongside more. In addition to this, live streaming of said Esports fixtures is available on site, which is another tick in the box for any potential customers.
Promotions are a huge part of welcoming new customers to a brand, but unfortunately, DragonBet does not offer a sports bonus currently. This could make it hard for the Welsh betting brand to appeal to sports fans who can get various free bets by going elsewhere instead.
DragonBet Mobile App
With mobile apps becoming a big part of punting, it is quintessential for sites to also offer a mobile application for their customers, and DragonBet's app is nothing to shout about, if being completely honest.
Much like the website, the app is very OK, rather than being anything mind-blowing. Streaming is available, as is all of the other features found online, which is nice. However, there are no differences in using the mobile site, compared to the app.
There have only been 16 reviews of the app across the iOS and Android app stores, with an average score of 4.3 being recorded, which is certainly better than a lot of the higher-profile apps on offer. However, this does not necessarily make it a better app than others, and we have to say that the 4.3 rating does feel slightly generous.
DragonBet Customer Support
Customer support options at DragonBet begin with a comprehensive frequently asked questions section. For most users who sign up for an account at DragonBet, it is likely this will be the first port of call in the event they have a problem or an issue with their account that needs resolving.
The FAQ currently runs to 42 questions, covering queries such as how DragonBet is licensed by the relevant authorities, how the site's responsible gambling controls such as reality check and time limits work, plus basic areas like how to make a deposit into a DragonBet sports account.
Live chat is another leading choice for those needing to access DragonBet customer support options. The button for live chat at the DragonBet sportsbook can always be found right at the top of the page, which is handy as customers never need to go hunting around to get help.
There is also a Contact Us page as part of the DragonBet customer support options that are available to use. Rather than the site having a telephone number or an email address that can be used to get in touch with its staff, there is a contact form available for users to fill in here.
DragonBet also has an active social media presence, so customers who sign up for an account at the British betting brand can get support very quickly and easily.
| Chat | Yes |
|---|---|
| [email protected] | |
| Phone | - |
Opening hours
How to Sign Up at DragonBet
If you want to sign up at DragonBet, you can follow our step-by-step guide on how to do so below:
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Head to DragonBet
Signing up can be done via the website or the app - we chose the app - and then head to the top right, where you will be given a sign-up option.
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Enter Your Account Details
In the first step of the registration, you will be asked to enter your preferred email address and password - and whilst it will say 'Create Account', this is not the process done.
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Enter Personal Details
Following this, you will be asked for more personal information, such as your address, and your name.
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Complete the Registration
Finally, you will be asked to fill in your telephone number and home address. Then, you will be asked to opt in or out of any marketing information.
Once the above has been filled in, you can tap on 'Create my account' to complete the registration.
FAQs
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User Reviews
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