Genting Bet

New Customers. First settled bet £/€10+ (£/€10 E/W+) at odds 2.0+ qualifies. If first settled bet loses, free bet credited within 24 hours of bet settlement, use within 7 days, Stake not returned. Full T&Cs Apply.

Introducing Genting Bet

Genting Bet is a household name in the UK, with over 40 different casinos around the UK it is no surprise. It is a global brand with a huge amount of success in many different ventures.

Including casinos, resorts, and now a sportsbook in the UK. What does the Genting brand bring to the site that can make it stand out from the rest? Read on for the full in-depth review.

Promotions and Rewards

Asides from the betting offer, there is only one other promotion at the time of reviewing. Well, not a promotion more of a feature that is present throughout your stay at Genting Bet. Simply, the best odds guaranteed for Horse Racing for every UK and Irish race. It is a shame there are not more promotions and as far as we can see no rewards scheme.

Appearance and Navigation

Genting Bet has a very much traditional layout for their site. With the sports and quick links listed down the left side and the live now games centred down the middle.

Yet, the font is larger than most which essential for quick bet selection and easy navigation. Also, there isn’t much clutter, only a few adverts with the rest being information useful to you as a punter.

The colour scheme is okay with the majority of the content easy to read. It could enjoy using that famous red to highlight either the odds or games. As it can sometimes blur into each other.

Navigating the content is all on one page. Which can be seen as a lot of information but great for quick bet selection. Also, quick and sports links stay present throughout the different sections. Making it that much easier to move between the sports/events.

Genting Bet has a pretty awesome blog. Featuring different events previews that update often. A nice addition to some research or information to aid your selection process.

Betting Markets

Firstly, Genting Bet has only the basic betting markets available both pre-game and in-play. Also, their sports list is smaller than some other competitors. To compete with other sportsbooks. They need to improve the depth of markets allowing more choice when selecting a bet.

As an example, there are only 48 pre-game markets available in the Fulham vs Aston Villa play-off final. Whereas Unibet has 143 different markets with an average having over 100.

The odds are at least competitive. But there is a desperate need to increase the sports and markets available.

Live Betting and Streaming

The in-play page is logical and clear in its design, allowing or fast and easy bet selection. A crucial feature whilst live betting.

The most notable absence is the pitch map with the live stats of the event. Instead, you can only see the names of the team/players with no kind of info-graphic present.

It’s not a necessary tool, but the live in-game stats are, with Genting only offering the basics such as the scores.

Furthermore, there is no cash-out option for both live and pre-game betting. A real shame, as its such a necessary feature for many punters.

At the time of reviewing there is also no live streaming option, which is more of a bonus anyway. All in all, the cash-out option is a real miss that will hopefully come soon.

Genting Bet App Review

Their mobile platforms are very similar in design but the app is slightly worse than the site. The designs are user-friendly and clear but the app doesn’t have a menu making it harder to navigate smoothly.

You can view all live sports on their live tab and it’s fairly simple to navigate and understand. In each different sports page, you will see the live and upcoming games first. This makes it fast and easy when building acca’s or any kind of multiple bets.

The mobile site has a great A-Z list of sports at the bottom and in the menu at the top left. If you want to place and select bets fast use their mobile site for faster navigation.

Their mobile site also has the customer support available whereas the app has no support built-in. To find it click on the menu at the top left and scroll to the bottom.

Or, scroll to the bottom of their main page. You will see both under the quick link “Customer Support”

Customer Service

Things get a lot better for Genting Bet when we arrive at their world-class customer service available 24/7.

Help can be seen in the Customer Support tab. With its dedicated page, using several different methods of contact in a list below.

• Live Chat- Live help is available on the website, 24 hours a day, 7 days a week
• Email-  support@gentingcasino.com
• Phone Call- Request a phone call on their site for no charge

Genting Bet Conclusion

In conclusion, Genting Bet has the potential to be a solid sportsbook. It falls short with its promotions, small market depth, and lack of cash-out feature.

It does have sensational customer service and very successful casino business. Also, their site itself is logical and easy to use but you can’t help notice the issues you would face.

We still recommend Genting Bet as a solid bookmaker, but it’s hard to deny areas need some touching up to compete with the best bookies.