BetDukes
BetDukes UK Sports Review (2022)
BetDukes is a new online sports betting site that just launched in the UK (December 2020) and is licensed and operated as a white label solution under Progress Play Limited.
ProgressPlay Limited is licensed and regulated by the UK Gambling Commission, but, it is not usually possible to get any information on the companies behind the brands that launch using PPL white label solution. But, it is important to note, that all ProgressPlay Limited brands charge a £2.50 processing fee for each withdrawal, and the withdrawal times are still far too long (7-14 days).
Unfortunately, there are several brands that PPL has licensed that we no longer recommend, including Swishbet and Betosino. But, it is too early to say anything about BetDukes yet. On a more positive note, we have seen several brands launch under PPL that have received good reviews such as 2kBet and BazingaBet.
We cannot confidently say that BetDukes is a trustworthy brand as it is far too early, but it is legal and licensed by the UK Gambling Commission. Below we will review the site, the sports betting product, the customer support, and welcome any player reviews in our comments section.
BetDukes UK Sign Up Offer – Bet £10 Get £10
BetDukes is offering a simple bet £10 get £10 sign up offer for new customers from the UK. But, the free bet bonus does come with some poor terms and conditions including a 10x wagering requirement but only paying out a maximum of £20. For more value, we recommend checking out our list of free bets & betting offers worth over £2000.
How to claim:
- Sign up through our link and complete your registration
- Deposit at least £10 and place a £10 bet at odds of 1.5 or higher to get your £10 free bet
- The bonus win from the £10 free bet must be wagered 10x before converting to real money
T&C’s Apply 18+
Sports, Markets & Betting Odds
As BetDukes is a white label solution operated by Progress Play Limited, a lot of users might recognise the design, layout and overall product on offer. But, PPL brands do not always offer the same number of sports & markets, and we have noticed differences in the betting margins too.
Fortunately, BetDukes is one of the better white label solutions and offers over 30 different sports and a decent range of betting markets. But, there are still the same issues with navigation and building bets. It just takes far too long to find the right event, and even longer to find the betting market as they are presented in one long list instead of using quick tabs like other betting sites.
Sports available:
- Football
- E-football
- Tennis
- Basketball
- E-basketball
- Table Tennis
- Volleyball
- Ice Hockey
- Darts
- CS: GO
- Snooker
- DOTA 2
- Horse Racing
- Rugby Union & League
- Baseball
- American Football
- Handball
- Golf
- Aussie Rules
- Cycling
- Formula 1
- MMA
- Boxing
- League of Legends
- Alpine Skiing
- Bandy
- Badminton
- Floorball
- Ski Jumping
- Speedway
- WWE
As for the sports betting margins, BetDukes averaged 5.65% in our independent tests which are around the industry average in the UK. Overall, they are not the best margins, but they are far from the worst.
Customer Support
Unfortunately, Progress Play Limited brands share the same customer support provider and it is far from perfect. As well as receiving a large number of 1-star reviews regarding poor support, we have also experienced below par support via live chat and email on different PPL brands.
But, it seems PPL are trying to improve their customer support and BetDukes’s customer service is now open 24/7 instead of the shorter hours we have seen before.
BetDukes Conclusion
In conclusion, it is still far too early to judge BetDukes, but it is a “safe” and legal new betting site in the UK with a valid UKGC gambling licence. You will find a wide range of sports and markets, but average odds, and a frustrating design that is still too slow for building bets.
Information
| Website | https://betdukes.com/ |
| Founded | 2020 |
Bank
Visa, Mastercard, PayPal, Trustly, MuchBetter, Paysafecard, ecoPayz
| Min deposit | £10 |
| Withdrawal time | 7-14 Days |
License
UKGC Licence - Reference Number: 39335
I love coming here to have a look at some new bookies !!!
Great website! Always have the best odds! I just love playing on betDukes.
AVOID AT ALL COSTS
The other reviews on here are clearly planted by Bet Dukes… It’s a terrible betting house. Firstly, a very basic disadvantage/scam: You have to pay £2.50 for withdrawal which is well hidden in sign ups and advertising. Outrageous.
Also the sign up offer £20 ‘free bet’ is a scam. You have to wager this free bet ten times successfully for it to even become withdrawable cash. This is a long and difficult process alone. Then, after all that, you can only withdraw £20 maximum (even if you made it into £500). Obviously you then have to pay the withdrawal fee of £2.50 so that becomes £17.50.
Terrible and dodgy site AVOID AT ALL COSTS!
Dear Mr Robin,
We are sorry to hear that our services didn’t meet your expectations. Our casino lists all the fees on
the website as well as in the Terms and Conditions followed by another listing in the platform’s
cashier.
Regarding the free bonuses that can be claimed, they are optional and not imposed, being credited
when customers decide to opt-in only, after reviewing the promotion’s terms listed in the offer as
well as on the casino website.
By contacting our Customer Support team, available 24/7 on live chat or via email, we can further
assist you with any other query you might have.
Yours sincerely,
betDukes
Waw terrible worst I’ve come across not even a phone number
Dear Mr Edward,
Kindly note that our Customer Support team is available 24/7 on live chat or via email.
If you encountered any difficulties, we can further assist you with any query you might have.
Yours sincerely,
betDukes
£2.50 for a withdrawal is daylight robbery. All the verification they are now asking for the refund is insane. I dread to think how long this is going to take. They do state your withdrawal will be pending for 3 days in which time you can cancel. (Is this so I change my mind and decide to give them all my money)? First and last time I bet with these.
Dear Mr Comley,
We are sorry to hear that our services didn’t meet your expectations. Our casino lists all the fees on
the website as well as in the Terms and Conditions followed by another listing in the platform’s
cashier.
Regarding the documentation needed, we kindly ask you to understand that it must meet certain
requirements imposed by regulatory bodies. As well, we can see your withdrawal was successfully
paid.
By contacting our Customer Support team, available 24/7 on live chat or via email, we can further
assist you with any other query you might have.
Yours sincerely,
betDukes
You really need to vet better with reviews. These are yet another progressplay book, notorious for refusing, delaying or in my case ignoring a withdrawal. This progressplay group is borderline criminal, hiding by all these different names. It makes it impossible to sanction them. Avoid.
Dear Sir/Madam,
We are sorry to hear that our services didn’t meet your expectations. We kindly ask you to contact
our Customer Support team, available 24/7 on live chat or via email so we can further assist you with
your account or withdrawal request.
Sincerely,
betDukes
I don’t fancy using betdukes after reading all these reviews
Players cannot have two or more accounts with the same bookmakers but it seems the brand behind betdukes has multiple companies just branded under different names making them very suspicious to me
Why don’t the owners just own one brand ?
Stay well clear if I was you
Progressplay group casinos avoid avoid, they are scam, 2kbet, betdukes, infernobets and the like don’t work with them, your withdrawing request gonna take years!
What a disaster. Company holding over £1000 of my money and refuse to answer specific questions I have sent them by email 6 times now.
They haven’t responded to me at all on over a week and I can’t access my account to get my money back.
Refuse to provide complaints process.
Very very shady and best avoided.