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Sunbets is still a relatively new betting site created in late 2016. With The Sun being the best selling newspaper in the UK, it is a familiar logo on their site. Controversial headlines are a regular appearance in The Sun newspaper. But, the sports section is where they excel, particularly the football section. This will be a key factor to entice potential customers to a new and sleek website.
Promotions and Rewards
With Sunbets still being relatively new. Their promotions and rewards still need some improvement. When compared to the likes of BoyleSports or Royal Panda. There is no sign of any reward schemes at present.
Appearance and Navigation
Sunbets appearance is clear and simple. From the iconic red logos to the simple and easy to read black on white writing. Compared to other bookmakers, it feels a lot less cluttered. Again a very simplistic but functional approach to navigating the website. Effortlessly gliding through the different sports with a simple header tab. There is a lot of free space on the left of the website, which a list of sports could fit to navigate faster. But, it is refreshing to have a tidier looking website for once. Instead of the overwhelming load of information, you are usually greeted with.
Sunbets sticks with the straightforward approach throughout. Clicking on the Football tab on the front screen takes you to a featured section. Followed by three other options to the left. It was no problem finding games in any of the leagues they offer. Clicking on the “Competitions” tab took you to an overview of the world football they offered. It is time-consuming compared to the bigger sites.
It would be better to have a section for the more “popular” leagues. Instead, you had a United Kingdom section followed by Europe, which contained all their European leagues. It would be a lot easier to have the leagues more available for quicker bet selection.
Also when selecting a league and adding to your bet slip. There is no easy way to go back to the competitions section unless clicking back on the website page. Instead, the only option is to click “football”. Sending you back to the start where you would need repeat the process again.
Being new to the sports betting arena. It is easy to understand why their markets are not as extensive as other big sites. But, as an example, they have 172 markets for today’s Atletico Madrid vs Arsenal game. Other competitors such as William Hill 260 markets. But compared to another new website (SportNation 139) it still has a good number.
All in all, I am impressed with the betting markets, but, access to markets is no picnic. They can benefit by improving the navigation of this site. Also adding more markets allowing for greater customization of your bet.
Live Betting and Streaming
At the time of reviewing there is currently nothing in the in-play section. Apart from the ATP Seoul Challenger. With no sign of an infographic. As many other competitors provide for some kind of visual stimulation. Yet, I cannot judge the in-play section on a smaller tennis market.
I did go to the Atletico vs Arsenal market and where I found the match centre section. It is an impressive feature with detailed stats pregame. In fact, you have full team details and some little stats to do with the game.
Sunbets does not yet have live streaming. A few other sites have a live streaming service available if you have money in your account. This is a shame, but again they are a new bookmaker.
Sunbets customer service is a bit hard to find. It is only located at the bottom of the website labelled “Help Centre” and in the drop-down menu box at the bottom. But many competitors share the same problem. Their support once you find it is top of the line.
- Always available 24/7 live chat
- A telephone number open 7am-11pm 7 days a week
- An email address not sure on the response time
- Sunbets twitter help account
- A clear list of FAQ’s
In conclusion, Sunbets will not disappoint. Highlighted by their easy to navigate website. A detailed infographic, statistics, live scores and commentary. While free live streaming would be a welcomed addition and more promotions and offers. It is easy to see the benefits of joining Sunbets. Their wide range of different markets and leagues makes it possible to find whatever tickles your fancy.