MrQ Casino

MrQ Casino

Avoid. Too many negative reviews
Steven Hubbard
Reviewed by Steven Hubbard
Last updated: 13/03/2024
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MrQ Casino UK Review (2024)

MrQ is a new online gambling site that was first launched in August 2018 and is operated by Lindar Media Limited, a company that is licensed and regulated by the UK Gambling Commission.

Initially launched as an online bingo site a few years back, MrQ is now making a play to be considered one of the biggest and best online casinos in the UK - but can it meet the mark?

Various awards being handed to MrQ during the short history of the site suggest that its backers are on to a winner, with many people have already signed up to play slots or bingo here.

But with plenty of choices when it comes to UK online casino sites, MrQ still has to work hard to stand out from the competition, making pledges such as super-fast withdrawals and crazy deals.

That might appeal to casino lovers who are considering signing up to a new site to play their favourite games, but they might have some questions about MrQ before opting to commit here.

For example, players might want to know more about how MrQ is licensed and regulated in the UK, as well as what slots studios have their top games available to play on the casino site.

Described by EGR as "the undisputed highest growth slots operator of the year" for 2021, our full review of MrQ tells users everything they need to know about this online gambling site.

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T&C's Apply 18+

Introduction to MrQ Casino

Launched in 2018, MrQ arrived with a splash into the world of online bingo, offering something a bit different from the norm that ensured it quickly found a decent audience among UK players.

As is the case with a lot of online gambling sites, over the past few years MrQ has spread its wings to offer more types of games, though it is still yet to prove a full live casino department.

MrQ is the brainchild of Lindar Media, which set up the site with the ultimate aim of providing "one-of-a-kind software" to fans of online bingo in the UK - a goal it is fair to say MrQ has met. Lindar Media was created in 2014 and has set up 10 bingo sites and affiliate portals, including MrQ which is the jewel of the crown for the company, which still has its base in St Albans.

Unlike many of its closest competitors in the world of online betting, Lindar Media Limited is a company that is registered in England & Wales. The site is fully safe and legal to use in the UK as it is licensed and regulated by the Gaming Commission of Great Britain (Licence No: R 000-051250-R-328289-004), which should act as solid reassurance for any potential players.

Moves such as eliminating all wagering requirements and the introduction of a full platform jackpot - which is not shared across any of the other UK online bingo sites - have helped MrQ to draw in a lot of customers in the brief time since the company was estimated by Lindar Media.

MrQ itself notes there are hundreds of online bingo sites in the UK, so how does it compare?

MrQ Casino Review

When visiting MrQ, it is clear the site is now positioning itself as an online casino, just as much as it is a place to play bingo. MrQ has its slots selection placed front and centre, with many of the top bonuses, deals and promotions it has focused on casino play, rather than on bingo.

For example, the site has an offer in place where users who refer a friend will be handed 10 spins to be used on Fishin' Frenzy Megaways valued at 10p each. While this is a relatively low amount, it is worth highlighting that there is no wagering requirement, so any of the money a player wins from free spins at the MrQ gets to keep it, without having to jump through hoops.

Furthermore, players who verify their mobile phone number at MrQ, as well as completing the site's age verification, will be credited 10 free spins on Squealin' Riches, 20p per spin. With no maximum win limit in place, taking this step is something of a no-brainer for MrQ customers.

Away from promotions, the choice of games is up there with the most important factors for most people who play at online casinos in the UK. MrQ has amassed a very solid array of games, with close to 1,000 in its library at the time of writing. This includes famous slots such as Rich Wilde and the Book of Dead, with casino lovers likely to find their favourite games are available.

Megaways, Jackpot, and Slingo games can all be found on the MrQ casino site with Slingo Rainbow Riches, Eye of Horus Megaways, and Fluffy Favourites Jackpot among its top options. Top providers from the industry like NetEnt (Starburst, Gonzo's Quest), Microgaming (Immortal Romance, Thunderstruck II) and Quickspin (Skull Up, Sakura Fortune) are all signed up here.

Sections for new titles and top games are offered, making it easy for players to sift through a big library of options that would otherwise be rather overwhelming, especially for new online casino users. At the time of writing, some of the newest games on offer at MrQ's online casino in the UK included the likes of Star Pirates Code, Piggy Bank Bill$ and the very fun Sparky & Shortz.

Classic casino games like baccarat, blackjack and roulette can be found at MrQ too. Slots are the main order of the day here, though, with a lack of video poker options also notable at MrQ.

Like almost every major online casino site in the UK these days, live casino games are in play at MrQ too. However, this is one of the few areas where the site has big improvements to make. There are only a handful of live casino games to pick from, with users likely to note that the likes of Football Studio, Crazy Time, Monopoly and Deal or No Deal are all missing from the current selection. Roulette is the primary focus of the MrQ live casino site at this time, but it is very likely that this key part of the MrQ offering will be bulked up as a matter of priority in the near future.

MrQ might have made its name in online bingo at first, but the casino side of things may be the future of the site. Not for nothing was MrQ named EGR slot operator of the year for 2021, a very prestigious honour backing up our view it is one of the best online casinos in the UK right now.

MrQ Bingo Review

While MrQ may be shifting its focus towards its casino site, it remains a top option for UK players who want to try their hand at online bingo. One of the best things about choosing MrQ for online bingo is how easy it is to switch between devices when playing online bingo here. If a player logs in on their tablet but wants to switch to their smartphone, the process is seamless.

MrQ has its own bingo software that has been created specifically for this site. While a lot of the top online bingo sites in the UK are built on the same platform, MrQ is something truly unique. Also helping to make MrQ stand out from the crowd is the fact that its online bingo promotions have no wagering requirement conditions attached, just as with the site's online casino offers.

Aiming for quality over quantity, there are four bingo rooms to pick from at MrQ. New players will get to kick off their online bingo experience at MrQ by being thrust into the action in the Free For All room, where they get to try out three days of free 90 ball bingo with no deposit and no wagering attached.

After that short period is over, players can graduate to the Piece of Cake room. Here, places are reserved for new players who have verified their MrQ account within the past seven days. It is therefore clear that MrQ is aiming to be as inclusive as possible to bingo players who may be new to online bingo and want to be led carefully through the process to have a fun experience.

Popcorn is the main online bingo room at MrQ, boasting big prizes and 24/7 gameplay. This means fans of online bingo can log in to their MrQ account for a game at any time of the day. Popcorn is a 90 ball bingo room built with no frills or gimmicks, so it has a classic experience.

The quartet of online bingo rooms at MrQ is completed by the Rock & Rollover room, where the main draw for UK online bingo players is the £1000 guaranteed jackpot that is up for grabs here.

The best thing about the guaranteed jackpot in the Rock & Rollover room is that it rolls over if there is no winner, as the name suggests, meaning the prizes on offer can get even bigger. In the Rock & Rollover room, games run on a 75 ball basis, rather than the more typical 90 balls.

Ticket prices are as low as 5p for paid bingo games at MrQ, though free games are offered too. While other online bingo sites in the UK often have penny bingo games available to play, this is not currently the case at MrQ, but the lowest ticket of 5p is unlikely to break the bank for users. As 90 and 75 ball games start every five minutes at MrQ, a slice of the action is always close here.

Like most of the best online bingo sites in the UK, MrQ's rooms have live chat available. Users can join in with the banter no matter what type of device they use to play bingo at MrQ, so it does not matter if a player is on desktop, laptop, phone or tablet, they can chat to fellow players.

A downside is that there is not currently a MrQ bingo mobile betting app for Android or for iOS, but this could be added in the future and the mobile site at MrQ is a joy to use for bingo players anyway.

MrQ Payment Methods

MrQ does not have as many payment methods available as some of the top online bingo and casino sites in the UK, with a fairly limited selection on offer to its new and existing customers.

As with other online gambling sites, it is not permitted to make a deposit using a credit card, but both Visa and Mastercard debit cards can be used to add funds to an account at MrQ. PayPal is a top payment option available for those who prefer to use an e-wallet, while MrQ customers also have the option to pay by mobile as long as they are with either O2, 3, Vodafone or EE.

Mobile deposits via virtual network operators - such as Virgin, Sky, BT and Giffgaff - are sadly not accepted by MrQ at this time, though it is possible they could be added in the future.

It is worth pointing out that MrQ is yet to join the list of UK online bingo and casino sites that allow their users to use cryptocurrency like Bitcoin to make a deposit. This is a shame as an increasing number of bingo lovers and casino fans across the country want to have this option.

A minimum of £10 must be deposited per transaction at MrQ, according to the site's T&Cs. PayPal users are able to deposit as much as £5,500 in one go, with this figure rising all the way up to £10,000 for those using either a Visa or a Mastercard debit card. To pay by mobile at MrQ, users can deposit a maximum of £30 per transaction and £240 a month, which is standard.

The minimum withdrawal limit is set at £10 at MrQ. The site makes a point of promising "super fast withdrawals for online bingo and casino players, but it does not it can sometimes take up to five working days for customers to receive their winnings once transactions are processed.

As MrQ uses SSL data encryption, users can be assured that all transactions are safe here too. All payment methods that can be used to make deposits at MrQ are also PCI compliant as well.

MrQ Customer Support

Customer support at MrQ starts with a detailed frequently asked questions (FAQ) section, which ought to be the first port of call for anyone who has an issue or a question when playing here.

Email remains one of the best ways to get in touch with customer service operatives at online bingo and casino sites in the UK. The email address to contact MrQ with any queries is support@mrq.com and staff are usually quick to check messages and find a resolution.

Users can tap on the 'Get in Touch' button to connect to a live chat service with the support team at MrQ. However, while slots and bingo can be played around the clock at MrQ, the live chat facility is only currently staffed between the hours of 8:30 am to 5:30 pm, which may be a problem for those who like to play their favourite games in the evening or early in the morning.

MrQ recommends users opt for the live chat if they need to get in touch with customer support.

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