BetStars

BetStars

Avoid. Now PokerStars Sports

BetStars uses a fresh and awesome sportsbook and has consistently high odds. In fact, you can boost those already high odds with their great Spin & Bet feature which is available for both pre-match and in-play bets.

Steven Hubbard
Reviewed by Steven Hubbard
Last updated: 12/10/2023
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BetStars UK Review (2024)

BetStars has some serious pedigree behind this brand with it branching from the famous and massively successful PokerStars. The Stars Group are one of the most trusted and safe companies in the online gaming industry. They are a huge Canadian brand that also acquired Sky Betting and Gaming in April of 2018 in a deal worth $4.7 billion.

They have ownership of Sky Bet, Sky Casino, Sky Vegas, Sky Bingo and Sky Poker so you can be sure to get a top of the line, safe and secure experience while using BetStars. The Stars Group have millions of registered customers and are one of the world's largest publicly listed online gaming companies with licenses all around the world.

BetStars most notable feature is their Spin and Bet tool. You can multiply your winnings by up to 10x by gambling 10% of the stake. You simply choose your bet, place your stake and click Spin and Bet. You will get one of the eight multipliers available 1x, 1.2, 1.3, 1.4,  1.5, 2, 5 and 10.

Also, you can use the same wallet for both BetStars and their famous sister site, PokerStars. This is not common across many betting sites and makes it easy to switch between games and sportsbetting.

Appearance and Navigation

Firstly, you will see the sports list at the top in a horizontal tab with the in-play and home tab too. You can see the whole a-z menu by clicking the A-Z tab on the top right of the page. It is a simple drop-down menu for all of their sports.

Secondly, you have three main pages to choose from just below those tabs. The Highlights page has all of the popular events for the day including promotions, odds boosts, popular links and more.

Then, you have a promotions page so you can see all of their current offers to get the best value for your money. Lastly, you have the results page, in which you can see results from all of the events they have had up on their site.

Navigation is user-friendly and fast allowing you to build or search for bets and events with ease. They have one of the better designs for quick links and logical placement of the correct information. Plus, you also get an informative table of the league in question while deciding your bet on the football page.

 

Betting Markets

Firstly, you will find a respectable 24 sports to bet on including football, American sports, Esports, tennis, horse racing etc. There are more than enough sports for most punters to bet on including a huge range of markets and events to choose from.

The depth in markets are not quite as impressive as say bet365 or Unibet, but it has all the popular markets and some great promotions and odds to boost your value for money.

Overall, the markets are on par with the industry standard but it would be good to see more choice for punters. Including a create your own bet type feature which is becoming more and more popular.

Live Betting and Streaming

Their in-play betting page is user-friendly and fast to find and place bets. You can use a sports filter to pick which sport/sports you want to view and use their market filter to pick between match result, both teams to score and other popular betting markets.

BetStars have a decent infographic while watching an event with plenty of useful information. Including, head to head stats, standings and the standard live stats to aid your betting decision. It would be great to see a bet to watch live stream service but sadly, BetStars does not have one.

Interestingly, their innovative Spin and Bet feature is available for in-play bets too, so you can get the chance to boost your odds both pre-match and in-play!

Customer Service

BetStars has a brilliant customer service to meet all and any needs 24/7. They are a huge company that offers a speedy response combined with top customer support agents.

Firstly, there is an extensive FAQ's page for a wide number of queries and problems across all of their products. If you cannot solve your issue there, the best contact method is their live chat but it is only available to some players. Log into your account to see if you have access to their live chat support.

If not, you can use a contact support form, and they usually get back pretty fast.

Conclusion

In conclusion, BetStars has a unique and awesome sportsbook that is certainly worthy of your time. They have consistently good odds but their markets could have more depth. But, on top of the good odds, you can use their best feature to boost your winnings.

We like the Spin & Bet feature, even if it hits you with the smallest boost you are still getting better odds than most other bookies. Also, using the same wallet for PokerStars, Casino and BetStars in great for seamless transitions throughout their online gaming products.

We think a company as big as the Stars Group could handle some bet to watch streams though and it would be the biggest negative of theirs. But, if you do not care about watching live feeds, it will not be an issue.

User Reviews

Alastair Sanderson

June 9, 2019

DO NOT USE THIS COMPANYVery similar to others who have posted here. Opened an account sunday they were very happy to take my deposit and allow me to place my first bet. Which won account balance 167.On trying to withdraw my funds the seemingly usual message appears - your account has been temporarily restricted pending a routine security investigation.As others have mentioned it says this usually takes a few minutes. Or you will receive an email outlining documents you need to send.I got the email. Sent all my documents by both email and using the online message form. Twice.Zero response from anybody despite my sending maybe 10 emails and online messages and replies to the one email they had sent me.4 days in now account still locked. Complained to the gambling commission and copied Betstars UK in. No reply. The only response was when I complained via Resolver. Apparently in complex situations it can take a while to process my ID documents. I can assure readers that I am not a russian gangster and there is nothing remotely complex about me or my account.Have replied 4 times to the Resolver message over 24 hours - nothing. So submitted a second Resolver complaint and we will see.Then they send me two emails telling me to use my free bets - I cant because they will not unlock my account Absolute shambles of a company. AVOID. If I could give zero stars it would be a nice round zero

Good

November 19, 2018

Not my favourite but good enough

What are your thoughts of BetStars?