BetStars has some serious pedigree behind this brand with it branching from the famous and massively successful PokerStars. The Stars Group are one of the most trusted and safe companies in the online gaming industry. They are a huge Canadian brand that also acquired Sky Betting and Gaming in April of 2018 in a deal worth $4.7 billion.
They have ownership of Sky Bet, Sky Casino, Sky Vegas, Sky Bingo and Sky Poker so you can be sure to get a top of the line, safe and secure experience while using BetStars. The Stars Group have millions of registered customers and are one of the world’s largest publicly listed online gaming companies with licenses all around the world.
BetStars most notable feature is their Spin and Bet tool. You can multiply your winnings by up to 10x by gambling 10% of the stake. You simply choose your bet, place your stake and click Spin and Bet. You will get one of the eight multipliers available 1x, 1.2, 1.3, 1.4, 1.5, 2, 5 and 10.
Also, you can use the same wallet for both BetStars and their famous sister site, PokerStars. This is not common across many betting sites and makes it easy to switch between games and sportsbetting.
Appearance and Navigation
Firstly, you will see the sports list at the top in a horizontal tab with the in-play and home tab too. You can see the whole a-z menu by clicking the A-Z tab on the top right of the page. It is a simple drop-down menu for all of their sports.
Secondly, you have three main pages to choose from just below those tabs. The Highlights page has all of the popular events for the day including promotions, odds boosts, popular links and more.
Then, you have a promotions page so you can see all of their current offers to get the best value for your money. Lastly, you have the results page, in which you can see results from all of the events they have had up on their site.
Navigation is user-friendly and fast allowing you to build or search for bets and events with ease. They have one of the better designs for quick links and logical placement of the correct information. Plus, you also get an informative table of the league in question while deciding your bet on the football page.
Firstly, you will find a respectable 24 sports to bet on including football, American sports, Esports, tennis, horse racing etc. There are more than enough sports for most punters to bet on including a huge range of markets and events to choose from.
Overall, the markets are on par with the industry standard but it would be good to see more choice for punters. Including a create your own bet type feature which is becoming more and more popular.
Live Betting and Streaming
Their in-play betting page is user-friendly and fast to find and place bets. You can use a sports filter to pick which sport/sports you want to view and use their market filter to pick between match result, both teams to score and other popular betting markets.
BetStars have a decent infographic while watching an event with plenty of useful information. Including, head to head stats, standings and the standard live stats to aid your betting decision. It would be great to see a bet to watch live stream service but sadly, BetStars does not have one.
Interestingly, their innovative Spin and Bet feature is available for in-play bets too, so you can get the chance to boost your odds both pre-match and in-play!
BetStars has a brilliant customer service to meet all and any needs 24/7. They are a huge company that offers a speedy response combined with top customer support agents.
Firstly, there is an extensive FAQ’s page for a wide number of queries and problems across all of their products. If you cannot solve your issue there, the best contact method is their live chat but it is only available to some players. Log into your account to see if you have access to their live chat support.
If not, you can use a contact support form, and they usually get back pretty fast.
In conclusion, BetStars has a unique and awesome sportsbook that is certainly worthy of your time. They have consistently good odds but their markets could have more depth. But, on top of the good odds, you can use their best feature to boost your winnings.
We like the Spin & Bet feature, even if it hits you with the smallest boost you are still getting better odds than most other bookies. Also, using the same wallet for PokerStars, Casino and BetStars in great for seamless transitions throughout their online gaming products.
We think a company as big as the Stars Group could handle some bet to watch streams though and it would be the biggest negative of theirs. But, if you do not care about watching live feeds, it will not be an issue.